LawsonWestSolicitors Reviews 165

I would first like to make a very special thanks to Joao Madeira.
Joao, and the Lawson West as a firm was the ONLY one to actually consider my employment case properly without charging additional fees. It was for an employment tribunal. Initially I was ‘out of time’ and was advised they could not take it on a no win no fee basis but would reconsider if I managed to get the case over the line from that. I managed to. The case then, as promised, was considered again, and taken on a no win no fee basis. Communication was excellent throughout. Incredibly polite and professional. I was happy to just settle the case and Joao handled all the negotiations. What started off as something very stressful for me turned into something purely administrative. All I had to do was answer emails and take a few calls at pre agreed dates/times. Joao took that stress away from me. I don’t know if I could’ve managed to get the same settlement amount by myself. So, although the fee is hefty (but completely average in the market!), the stress removed is all worth it.

I was very impressed with the quick and efficient service
from the team headed by Kay Brown (The Will),and
would definitely recommend///Stephen Naylor..

I dealt with Kate Lea and had a fantastic experience. Kate explained things clearly and was extremely timley getting information to me. Best decision I made going with this company, I did my research and knew they had a good reputation, they were brilliant and did not dissapoint. Highly recommend, I don't intend on using anyone else.

Straightforward process.

Fantastic Service from initial discussion regarding redundancy through to the final advice provided within a tight deadline for a settlement agreement.

Thank you for your excellent work and support. Your communication was brilliant throughout, and I really appreciated your professionalism, hard work, and dedication. You made the whole process much easier, and I’m very grateful for your help.

The team at Lawson West were very responsive and all of the professional advice was much appreciated. I would recommend them to anyone.

After finally reaching the conclusion of this profoundly difficult legal journey, with the COT3 now submitted to ACAS and settlement anticipated within the coming 28 days, I feel compelled to express my sincere gratitude and admiration for João Madeira, LLB (Hons).

Before instructing João, I approached numerous solicitors. Unfortunately, many appeared to form immediate assumptions about me and my circumstances before truly listening or attempting to understand the complexities surrounding my situation and personal condition. By contrast, João demonstrated something increasingly rare within the legal profession — genuine humanity alongside exceptional professional competence.

From the outset, João treated me with dignity, patience, and respect. He took the time to understand not only the legal intricacies of my matter, but also the significant personal and psychological difficulties I was navigating throughout the process. At every stage, he remained composed, reassuring, meticulous, and intellectually formidable in his approach.

This was not simply a solicitor-client relationship built upon transactional correspondence. João has genuinely stood beside me every step of the way. During periods of immense stress, uncertainty, and vulnerability, his professionalism never wavered. Equally important, however, was his ability to communicate with empathy and authenticity — qualities which cannot be taught through qualifications alone.

The legal process itself can often feel intimidating, isolating, and emotionally exhausting, particularly for individuals already managing fragile health conditions. João consistently ensured I never felt abandoned within that system. He explained matters clearly, fought my corner diligently, and gave me confidence during moments where I had very little left.

Without exaggeration, I can honestly say I do not believe I could have reached this stage without him.

João Madeira is not merely an outstanding solicitor; he is a man of integrity, emotional intelligence, and exceptional professional calibre. Lawson West Solicitors are fortunate to have somebody of his standard representing their firm.

For anybody seeking legal representation from someone who combines legal acumen with compassion, patience, and unwavering professionalism, I could not recommend João highly enough.

I was fortunate to find Lawson West via an online search when looking for employment law advice. Ashley Hunt helped and advised me through a settlement process, explaining fully all areas and possible options available to me. His clarity of communication customer care were invaluable and I would have no hesitation in recommending Lawson West Solicitors and Ashley Hunt should anyone be in need of their services.

We cannot thank Lawson West enough, especially Catherine and Rosie, for the incredible support, empathy, and compassion they showed throughout the sale of our late Mum’s flat.

What could have been an incredibly daunting and emotional process was made so much smoother thanks to their professionalism, kindness, and constant reassurance every step of the way. Nothing ever felt too much trouble, and they always went above and beyond to ensure everything moved as quickly and seamlessly as possible.

At such a difficult time for our family, having people who genuinely cared made all the difference, and for that we will be forever grateful.

If you are looking for a firm of solicitors who not only excel at what they do but also treat you with understanding, warmth, and humanity, then look no further than Lawson West.

Rosie, you truly are one of a kind, and Lawson West are incredibly lucky to have you. Your patience, care, and support meant more to us than words will ever fully express.

Thank you both so, so much from the bottom of our hearts for making such a difficult process feel manageable and far less overwhelming than we ever imagined possible.

Lawson West helped manage a challenging family law issue. Matt Harcourt-Poole, Alistair Dobson, and Craig McKnight over the course of the issue were professional, kind and compassionate. They made a difficult, emotive and painful issue more straightforward, and achieved resolution. They were upfront about costs, and took steps to minimise these. I hope to never face such an issue again, but would not hesitate to use this company again.

My experience with in dealing with my financial clean break order after divorce was extremely disappointing and far more stressful than it should ever have been.

Numerous errors were made in the preparation of documents, causing avoidable delays and complications in what should have been a relatively straightforward matter. To make matters worse, I was then billed for communications and corrective work arising from those errors, including repeated charges for advice I had already received, understood and signed disclaimers for.

I found it deeply frustrating to have to challenge charges that I did not believe were justified, and difficult to get the firm to take the practical steps needed to resolve matters quickly. When they eventually did act, they contacted the court directly as I had suggested, and the billing issue was resolved in line with the points I raised. No further payment was sought beyond what I considered fair.

I was dealing with an already difficult and emotionally exhausting personal situation while trying to resolve matters legally, and I felt there was very little sensitivity or appreciation for the wider circumstances I was facing. At a time when empathy, clarity and careful client handling mattered most, I was left feeling unsupported and further burdened by the process.

What was particularly lacking throughout was any meaningful apology or real sense of accountability from the solicitor handling my case.

Although the matter was eventually resolved, the overall experience left me feeling poorly served and badly let down. I would strongly encourage anyone considering instructing this firm for similar work to ask very careful questions about charging practices, check all paperwork meticulously, and be prepared to challenge anything that does not seem right.

Fantastic service from Lawson West Solicitors. We used them for our wills via free wills month. They were very helpful and professional.

we needed a 'Guarantor document signing' to Guarantee a company mortgage, plus legal advice is mandatory sometimes. This firm is one of the few I could find that offer this service. Kirsty was friendly, and adaptable with staying at 5pm to get the job done quickly

I would totally recommend this company, Sejal Patel was excellent. Very efficient, quick , clear and thorough .
Kept me informed along the way , so I knew what was happening. Excellent service thank you .

A quick response from first contact and the matter was concluded efficiently.

From start to finish kept me up to date and informed with a work related issue.
Any question was answered and explained in a manner that made sence.
Would highly recommend.

I don't usually leave reviews, but I have to say that I would highly recommend Dylan and his team for all of their support and assistance in my requirements.

Great communication, service and explanation throughout the process and made everything incredibly easy.

Dylan Mann absolutely smashed it out of the park for us in record time. Excellent service, great communication and professional. 5 star

We send our heartfelt thanks to Michelle,Amy and the rest of the conveyancing team at Lawson West Solicitors in Market Harborough for a job well done in securing the sale completion of our bungalow in record time.
We do not hesitate to recommend them to all future clients.