LawsonWestSolicitors Reviews 

178
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking over a document which I had sent to me 5 days earlier and suddenly released after a prompt from our HR department that the document need signing from an independent employment lawyer.... Toon meer

Beoordeeld met 5 van de 5 sterren

As a family we have used the services of Lawson West for a number of years and have found them to be excellent. They are professional, personable and very good. We have used them for Wills, Probate a... Toon meer

Beoordeeld met 5 van de 5 sterren

I reached out to the LawsonWest team to support with employment law. Joao was very knowledgeable, supportive and provided clear explanations to the matter at hand. He made sure I fully understood the... Toon meer

Beoordeeld met 5 van de 5 sterren

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... Toon meer

Bedrijfsgegevens

  1. Juridische diensten en overheid

Informatie afkomstig van verschillende externe bronnen

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(178)

75 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Employment issue

I would highly recommend Lawson west solicitors anytime. I had lots of issues with the company I worked, due to legal reasons cannot give full details. Ashley Hunt solicitor who handled my case very professional and guided me by law and was very honest. My cases was successful because of Ashley professionalism and hard work.
Thank you Ashley for all your support and help.

6 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazingly efficient service.

We asked Lawson West to act for us in obtaining a Grant of Probate. We hoped that it could be dealt with speedily as we had already agreed a property sale when our aunt suddenly passed away. Sophie understood the problem and explained that although it could take up to 16 weeks, she would do her best to expedite matters. We were delighted to find that she managed to obtain probate for us within five weeks, thus saving the sale. Sophie was friendly, courteous and extremely efficient. We would not hesitate to recommend Lawson West and particularly Sophie to anyone needing probate advice and services

18 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Working with Dylan at Lawson-West was…

Working with Dylan at Lawson-West was an absolute breeze. He was so responsive and on top of everything, he made the purchase seamless and easy. Dylan & the team would be of first point of call for everything going forward. Thankyou.

31 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent efficient customer service

My parents, who are in their 80s, wanted legal advice to update their wills. We contacted Sophie Forsyth at Lawson West who met with them. She advised them on the options available to them and the advantages and disadvantages of each which then enabled them to make the right decision for them.
Sophie inspired confidence from the first point of contact through to signing their wills and was always happy to answer (quite a few!) questions that arose following their initial meeting with her. They were impressed with the level of service they received and were extremely happy and relieved to have their new wills in place.

9 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

All I can say is pay a bit more for a…

All I can say is pay a bit more for a proper job with a decent law firm , not these grifters.

No I won’t good luck in turbulent times ; just hope your clients ‘accord with your values’ seriously 😂

6 juni 2023
Review zonder uitnodiging
Logo LawsonWestSolicitors

Antwoord van LawsonWestSolicitors

There is a formal complaints procedure at Lawson-West and our complaints officer is happy to hear from you on this matter if you would like to discuss it further with us.

Beoordeeld met 1 van de 5 sterren

Do not use.unless you want mistake/errors/delays

Do not use..Leicester office we used them for a right to buy property, at the last hour we completed as they accused our mortgage lenders of having a technical fault when we check with them we were told they had not sent across the correct request also the invoice was changed from the original quote and increased by £200 - extra add ons later on! staff are lazy getting things wrong -Charlotte is a poor communicator and you can never get through on the phone to her, we had to send a number of emails chasing up the process it took longer than it should have 6 months! and they blamed all other parties apart from themselves. Do not use them if you are looking to purchase a property as there is excuse after excuse in the way they deal with you and the head of conveyancing Rachael contradicts herself in emails making out they are always right so there is no point in complaining to her as she only throws back things to you and makes you feel you don’t understand anything especially when you come from a banking background too! Our completion date was not full of excitement instead tense, stressful and painful to experience very disappointed with their service.

12 juni 2023
Review zonder uitnodiging
Logo LawsonWestSolicitors

Antwoord van LawsonWestSolicitors

We recognise that not all conveyancing matters are straightforward and they can be stressful. We have systems in place to ensure that matters are dealt with expeditiously although we are constrained by the actions of third parties involved in the matter. There is a formal complaints procedure at Lawson-West and our complaints officer is happy to hear from you on this matter if you would like to discuss it further with us.

Beoordeeld met 5 van de 5 sterren

Divorce and Will

Professionalism throughout with exceptional
Attention to Detail.
Understanding of my feelings and stressful emotions throughout my traumatic divorce.
Re-writing my new Will - perfectly written & detailed.
Experienced Secretarial work at all times.
Polite and friendly Receptionists.
My gratitude to all who have helped me along my journey showing care and respect along the way and achieved a brilliant outcome for me.
Thank you just doesn't seem enough.

28 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Can't be trusted financially

Leicester Lawson West.
For the last two years I've had to constantly check my invoices as a lot of the time they were wrong, always in their favour. Prices went up without notice. I had to use their conveyancer for the the Financial side of the divorce, over charged me for the service, then agreed a rate and then increased the rate without notice. At the end ripped me off with the deposit. Communication vague and then charge me to make it clearer. Don't trust what they say on the phone always get it in writing.

11 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor in keeping you informed about…

Very poor in keeping you informed about anything yet so expensive in comparison they think they are so good but unfortunately as a client I’m not impressed at all sorry..
You email them and they don’t even bother coming back to you even between their own offices there is no communication never mind the client….
My advice is DONT BOTHER

27 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found Lawson West to be amazing

I found Lawson West to be amazing. Natalie in the wills and probate team helped my husband and I to set up our wills before my husband went in to hospital for his spinal surgery. She was efficient and very knowledgeable about tax implications and also planning for our special needs daughter. I found the service really friendly, fast and I have recommended them to friends and family.

8 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not good

During our chain free purchase, we found Charlotte extremely difficult to contact throughout. Emails went unanswered for up to week and phone lines consistently rang out and then cut off.
Charlotte approved our proof of funds and then the following week, on the projected afternoon of completion, she requested lots more financial information from us, apparently at the request of her manager. This delayed completion.
Charlotte didn’t check that we had buildings insurance in place prior to completion, which was a legal requirement of our mortgage.
Generally, I have a lot on concerns about the quality of the work Charlotte carried out, she was anything but transparent and I would not work with her again.

17 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not touch this firm with a bargepole!

Do not touch this firm with a bargepole! They are incompetent & give you wrong/bad advice especially regarding employment law/discrimination claims & they cause you more stress & anxiety. When you try to complain to them about their poor service they then all collude against you to cover up their failings, errors & mistakes, so therefore you have to complain to the Legal Ombudsman instead re professional negligence. The best thing I did was sack this firm & represent myself but they are now trying to take me to court re their invoice for their awful legal services!

9 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs. And I do mean COSTS

These solicitors "handled" my divorce for roughly 18 months before I eventually had to go elsewhere. I ended up taking advice from a different lawyer at one point just to see whether I should bother retaining this firm at all. Only one person was available to work on the case, they had more annual leave in one year than I have taken in five, possibly ten years and all correspondence is reviewed "in order" when they return. This meant frequent delays of more than a week and a simple letter and reply from the other side could take over a month.

They frequently pointed out deadlines were coming up, although not until the point they would have been unable to contribute anything (even if they weren't going on annual leave at this point, which happened at two crucial points).

Finally, my ex-wife was a company secretary not a director of my company, a crucial distinction that they outlined in documents to the other side (and charged me for reviewing and then sending the documents). The solicitor then proceeded to refer to my ex-wife as a director no less than three times in a hearing, twice after I had already corrected them. These people charged me hundred of pounds to state facts that they were then incapable of remembering when we got to the hearing. Please consider looking elsewhere.

27 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lawson Worst

Had a terrible experience with Lawson-West solicitors in Leicester during the conveyancing process of my late mothers house. Very poor communication and slow to react to any issues arising in the process. I found I had to do the leg work myself. When I complained via their official process I got no response on two occasions. When I finally got a response they advised I should go to the Financial Ombudsman. They said I would get a premium service as they charged a premium price. Poor experience and not good value for money.

25 augustus 2021
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer