Lazer Telecom - Vilamoura Reviews 8

Velocidades bastante constantes um pequeno ponto a apontar é a fraca wifi caso estejamos lijeiramente afastados(poderia ser melhor) mas fora isso tudo muito bom.

Work with Lazer long time and they are always super professional. Higest recomendation.
Barbara its extremely competent

Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. Mr Costa, my contact, absolutely delivered on everything he promised. AND the connexion is excellent. Bravo Lazer, I'm glad I found you.

Great customer service, I can recommend to others

We had our internet connected today. Very proficient excellent and friendly service. Highly recommend them

After our last provider Lazer are great. They do what they say and are easy to contact. The internet speed is very good.

Send by Email to Lazer
2 Weeks ago:

Dear Lazer Management,

 
attention, long story!

 
3 weeks ago there was a Lazer sales team here in Foral/Algoz who called everyone at the entrance gate and said that new fiber optic cables were being made to Foral.......

 
I researched this on the Internet so it wasn't FibreAir, so it wasn't a cable but a directional beam from Paderne to Paderne Foral, then I asked by email whether at least 10 downloads and 5 uploads were pending. Main times Roushour was possible via your Airfibre, then Lazer replied that at least 30 down and 10 uploads were possible.

 
2 weeks ago the seller was here, he left, to look at the garden, said the trees are no problem and we made contract for 2 years, After that I saw that wrong location in the contract and sent email to seller

but unfortunately had to warn/reminder him and the agency by email until I finally received an answer and correction.

 
1 week ago the installer was here with 2 people to install the directional antenna and router, after 5 minutes both said I have no chance because too many trees are with me and neighbors and the hill between Paderne Sender and here is I could try to cut down my trees and those of the neighbors!!! and I said and just remove the hill......?!

He said if enough people are interested in Foral then maybe they could make glass phaser cables on it I said probably not because I'm sure as reliable as your salesman is lying and only thinking about selling....

 
My Opinion, the salesman only saw the sales despite my inquiries just not properly explained to us/told untruth.....

 
I'm still waiting in vain for a clear confirmation of the cancellation of our contract, let alone an apology for lies, my activities and wasted time, should I not receive a cancellation confirmation within a week I will claim these online via the beautiful Red Claims Book.

 
By the way, I have now made Starlink/SpaceX Internet and I am very satisfied!!

 
My experiences / story will soon be published on Google Map reviews and Trustpilot to inform others.

 
Regards

- [x] Now:

Now 2 weeks have passed and I still haven't received any confirmation of the termination of the contract! At least a week ago I received an email from the management write sorry and that the seller was being warned and professionalised...
that's the reason why I gave 3 stars otherwise I wouldn't even have given one!