LDN Hire Reviews 

64
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Will highly recommend this company, good clean vehicles and they never let you down. Have used them a couple of time now and will always put them forward if you require this service.

Beoordeeld met 5 van de 5 sterren

Very professional and courteous communications. Stepped in after we had been badly let down by a major hire firm at the last minute. Very positive can do attitude and whilst quite pricey - the minibus... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been using LDN's minibus for nearly a week and will continue to do so for the rest of our vacation. LDN people are young but very polite and professional. They rented us a clean and very well... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service from the guys at LDN hire. We were recommended a 9 seater Mercedes Vito which was an excellent choice. The Vito met all our needs and considering we covered well over 1000 miles t... Toon meer

Bedrijfsgegevens

  1. Autoverhuur
  2. Busverhuurbedrijf
  3. Leasingservice

Geschreven door het bedrijf

LDN Hire is a London-based self-drive minibus, minivan and van hire company serving customers across London and the surrounding areas. Our passenger fleet includes 9, 12, 15 and 17-seat vehicles, with manual and automatic options available subject to fleet availability. Our minimum hire period is three days, and we also provide flexible longer-term hire and leasing options. Delivery and collection are available across London, including homes, workplaces and airports. Hire packages include insurance and breakdown cover. European travel can also be arranged in advance, subject to the intended destination being covered. Customers should contact our reservations team before travelling abroad so that the appropriate cover and documentation can be arranged. Customers can submit an enquiry through our website or speak directly with our reservations team. A reservation is not confirmed until vehicle availability has been checked, the booking has been processed and written confirmation has been issued by email. We explain the relevant driver, licence, documentation, deposit and payment requirements before the hire begins. Vehicles are handed over with a condition inspection, and the insured driver must be present at delivery with their driving licence. Extensions are subject to availability and must be agreed with our reservations team before the scheduled return. Our vehicles are regularly used for family holidays, school trips, business travel, production work, sports tours, religious and community groups, events and journeys throughout the UK and Europe. Our aim is to provide clear bookings, dependable vehicles, convenient delivery and collection, and practical support throughout every hire.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(64)

8 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service from the guys at LDN…

Excellent service from the guys at LDN hire.
We were recommended a 9 seater Mercedes Vito which was an excellent choice. The Vito met all our needs and considering we covered well over 1000 miles that weekend was well up for the task.
Excellent communications from the guys at LDN during lockdown and very flexible with date changes and additional dates required.
Cheers guys, you helped make an excellent weekend.

12 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service and communication

I made a reservation/booking on their website for a 17 seater minibus and no one even botherered to get in touch to say they gave away my reservation. Only days later when I called they said they've now got nothing, only giving two days notice before we were meant to travel.

It would of been good to know as soon as possible so I could have made other arrangements.

In the end we had to take 3 separate cars and cut two friends from our group.

1 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helped with a difficult request

When requiring a specific design of minibus for a film shoot on short notice, Nadeem and the LDN team proved extremely accommodating with our rapidly changing requests - and even our delivery/collection times. The vehicle itself was in good condition upon delivery, and ran well.

20 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Nadim is a great guy, help me along the booking process and always took my calls. Great experience. I would defo use again

3 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional and hassle free hire

Very professional and hassle free hire. We hired a 15 seater which was delivered and picked up on time. Price was good but the most important thing was very helpful staff, right from booking to handing van over ,it was all very smooth. Would definitely hire from them again.

26 februari 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

For anyone who's thinking about using…

For anyone who's thinking about using LDN Hire services should not think twice, excellent service.
I had a great time driving a (9 seater Mercedes) from the uk to Amsterdam with my family.
Reliable service for anyone that can't take the aggravation to pick & drop off, looking forward to using this service again.

4 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome!

Excellent customer services, thumbs up to Mr Nadeem and the rest of Ldn Hire for helping us in every aspect throughout the rental time. There isnt a day he missed when we need his help, i thank you so much for your help!
Recommended and will return for more in future!

19 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!

I have been hiring mini buses from them for a while now, both for personal and business use. The service that I have received has always been fantastic! They are always eager to go above and beyond.

9 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very helpful company and I really…

A very helpful company and I really appreciate them delivering the van and picking it up at my home address
The van itself was lovely and clean on delivery and the gentleman who delivered it to me was very helpful going through the basics controls of the van (a nine seater)
Loads of room in the van and plenty of room at the back for my golden retriever.

29 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer services

I have no hesitation to recommend LDN Hire to anyone I know. They do delivery and collect services, less hassle. The person who helped me booking was Nadeem. He was helpful and efficient. One of the reasons why I would book again is his great customer services. Thanks!

10 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Minbus Hire

15 Seat Minibus Hire, They dropped the Minibus off to us at the airport at 22:30 at night and where very helpful will be using them again

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful service

I contacted LDN Hire on 20th May requesting information and availability of a 12-seater minibus. After some correspondence back and forth, I was informed there was no availability of a 12, but I could have a 15-seater. I was provided a special quote approved by the supervisor as it was for a charity event. On 29th May I confirmed I wished to go ahead with the booking and received a reply stating they needed to check availability. They also suddenly decided not to honour the approved quote. I was busy and stressed at work and eager to book the van so even though I was annoyed I accepted the amended quote. Two days later, having received no further reply, I sent a follow up email asking for confirmation. I was out of the country for the next few days and returned on Thursday 6th June when I was then able to call. The advisor I spoke to told me he needed to find out what was going on with my enquiry and promised to call back before the end of the day. I received no call and was out of the country from the following morning till 11th June. I called at 10am on 11th June and was told I would receive a call back in a couple of hours. When 4pm came around, I decided to call again; as it should not take 6 hours to confirm availability of a vehicle. Outrageously, I was in fact waiting 11 days for confirmation! After this phone call, where the advisor told me my booking was confirmed, I received an email saying there had been an error on the system and they didn’t have the 15-seater minibus available. Their response was to offer me a 17-seater vehicle at a higher price. I sent an email back expressing my frustrations and received a stream of nonsense excuses. One of which was stating the person who was originally dealing with my enquiry was away. They all use the same email so should’ve seen my follow ups. Also, what was their excuse for not returning my calls?? They offered me a £45 discount on their price for the 17-seater and a 25% discount off my next hire!? Would you even hire off them a first time after all of this?
The least they could have done for their mistake was offer the 17-seater at the price agreed for the 15-seater. Following this ordeal, I did not dare hire through them but was left 2 weeks to sort out an alternative. Luckily, I did find another company who were fantastic. As for LDN Hire; terrible service, awful communication, a huge inconvenience caused. Do not use.

30 juni 2019
Review zonder uitnodiging

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