I am currently looking to rent a place for my family and I, and I was nervous to get started as the process was feeling overwhelming. I got in touch with Leaders and Selwyn got back to me and reassure... Toon meer
Locatie
Wijzig locatie9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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Lees wat reviewers zeggen
Aleyna and Selwyn at the Forest Hill Leaders branch have been super helpful throughout and have been very responsive ensuring all the questions we have asked are answered quickly and clearly. Henry an... Toon meer
Bedrijf heeft geantwoord
Selwyn Pacheco was assigned to the property I was looking to rent, however it was a shame that the dates did not align well. Selwyn then texted me on WhatsApp asking for a “favour” and to write a revi... Toon meer
Bedrijf heeft geantwoord
Jake, James, and Selwyn provided professional attention from the initial phone contact all the way through to the property viewing. Solid service overall. provided professional attention from the init... Toon meer
Bedrijfsgegevens
- Makelaardij
- ook in
- Taxateur onroerend goed
- Vastgoed verhuurbedrijf
- Vastgoedinspecteur
- Vastgoedinvesteerder
Over Leaders - Forest Hill
Geschreven door het bedrijf
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Geschreven door het bedrijf
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contactgegevens
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Verenigd Koninkrijk
4,9
Uitstekend
368 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Currently applying for a rental…
Currently applying for a rental property via Leaders. Have been dealing with Selwyn regarding arranging viewings and conducted the viewing with Macy. They were both professional, friendly and attentive. I am confident that should I be successful with the application, I will continue to receive the same level of service.
25 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Thank you, Ruairidh, for your wonderful review. We're delighted to hear that Selwyn and Macy provided you with professional, friendly, and attentive service during your application process. Helping people find and enjoy the right home is at the heart of everything we do, and we look forward to supporting you every step of the way.
Thanks Macy!
Macy was lovely. She helped me arrange a viewing soon after submitting an enquiry, responded to emails promptly, and was generally polite.
24 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Anita S We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great experience and service
I’ve had a great experience with Leaders so far. The service has been professional, friendly, and efficient from the start. Macy has been especially helpful throughout the process, always responding quickly to my questions, keeping me updated, and making everything as straightforward as possible. She’s been approachable, knowledgeable, and has made the whole experience much less stressful. I really appreciate all of her support and would happily recommend Leaders to anyone looking for a new place to live.
23 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Thank you, Joshua, for your wonderful review. We're thrilled to hear that you had a great experience with Leaders and that Macy provided you with professional, friendly, and efficient support. Helping people find and enjoy the right home is at the heart of everything we do, and your recommendation means a lot to us.
Selwyn: Leaders Forest Hill
Selwyn was extremely helpful and timely in her replies while I was looking for a suitable place to live in Forest Hill. Courteous and knowledgeable, Selwyn sorted a viewing out for me quickly and assisted me with my enquiries. I cannot recommend her enough.
22 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Thank you, Seth, for your wonderful review. We're thrilled to hear that Selwyn was extremely helpful and timely in assisting you with your search for a home in Forest Hill. Your recommendation means a lot to us, and we look forward to supporting you in the future as you settle into your new place.
The response to service was very satisfactory.
The response to service was very prompt.
Selwyn, the member of staff that I spoke with delivered an excellent services.
Each time I ring him, who quickly answered the phone and put me through all that was my concern.
And was able to arrange the house viewing same day. Tim also, was quite helpful as well like Selwyn.
That's quite satisfactory.
22 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Theo.
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy and Selwyn have been very…
Macy and Selwyn have been very responsive and was able to address all my inquiries in a very promptly manner. Finding a schedule for viewing the property was smooth with them and everything worked out easily.
21 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Mary Anne Brondial
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy was really lovely and extremely…
Macy was really lovely and extremely helpful when arranging a viewing for my new flat!
21 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Inez Sala
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Had a great experience with Macy
Had a great experience with Macy. She was super friendly and reassuring about the process, quickly set up a viewing for me and my partner. Gained confidence that we will be able to find the right property for us.
21 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Thank you, Jacob, for your wonderful feedback! We're thrilled to hear that Macy provided you with friendly and reassuring support during your property search. Helping people find the right home is at the heart of everything we do, and we look forward to assisting you and your partner every step of the way.
They are true professionals at what…
They are true professionals at what they do and very helpful. I can only express my gratitude. Thank you.
20 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Eduardo Rodrigues, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Good agent to work with and fast…
Good agent to work with and fast response time, i love their 3D presentation of desire property, it helps alot .
18 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Temidayo
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I would like to thank Mr.selwyn his…
I would like to thank Mr.selwyn his response is very quick and make us understand everything easily and made our work smooth and he is very respectful and helpful
I have never seen such quick response from other services I’m pretty much satisfied with selwyn and lillie hand arranged us a viewing in a short time and these guys are doing a great job really appreciate it
13 juli 2026
Review zonder uitnodiging
Good contact
I was in touch with Selwyn Pacheco at Leaders estate agents, he was very helpful and communicative and I would definitely recommend.
7 juli 2026
Review zonder uitnodiging
Great experience with Leaders Forest Hill
I’ve really enjoyed dealing with Leaders Forest Hill over the past 3 years. Managing my tenancy was really easy and the staff were communicative via email and phone throughout. The Leaders portal is also super convenient. Selwyn helped me out when I first moved into my last place, dealing with an issue quickly and promptly. He is responsive and enthusiastic which I really appreciate. I’m looking forward to working with him again hopefully for my next property search 😊 after several experiences over the years with dishonest lettings agents and tricky private landlords Leaders was truly a breath of fresh air.
28 maart 2026
Review zonder uitnodiging
Amazing and prompt response from Selwyn
10 juli 2026
Review zonder uitnodiging
Moving made easy!
Selwyn has been a massive help in getting me into a lovely flat and has made it so much easier for me to deal with all that comes with moving house! Would definitely recommend him and the company if you're looking to move!
9 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Connor Zawacki
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna and lillie were really helpful…
Aleyna and lillie were really helpful for finding me an property and they are so friendly and sweet by nature as well. Great to have them!!
8 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Dax Odedra, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna and Lillie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Great Service
I have been using Leaders as my agent for several years now, and the service has been excellent. They are always responsive to my issues and solve them quickly and efficiently. It is comforting to know that if I have any problems with my flat they are there to help, as I do not live in the UK. With new Renters Rights Act, Leaders were very proactive in ensuring that I was informed of the changes and the impact, not only prior to the activation of the Act, but also afterwards. I would definitely recommend as an agent.
8 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Toby Foulkes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Incredibly prompt and timely responses
Incredibly prompt and timely responses, Selwyn was lovely to work with and was very helpful with helping me look for a property to let :)
6 juli 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Izabel Heaton
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Communicative & helpful
Communicative & helpful - appreciate the client experience so far!
30 juni 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Jasmine
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I am satisfied with the services I…
I am satisfied with the services I received. They were very helpfull
23 juni 2026
Review zonder uitnodiging
Antwoord van Leaders - Forest Hill
Dear Grace
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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