Ordered some LED bulbs only to find a refund had been given the next day with no explanation, very poor. Order #8258
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Lees wat reviewers zeggen
Delivery and quality of mirror was great. Only issue which wasn't much of an issue for us, but maybe would have been for someone else, was that the raw plugs supplied were way to big for screws. The h... Toon meer
I placed an order on Monday 3rd April with 24 hour delivery. On Wednesday, I contacted the company to be told the couriers van had broken down and delivery would be the next day. Nothing has arriv... Toon meer
With the every-rising cost of electricity I decided to go 100% led and found the bulbs I required on LED Direct. Ordered online on 6 March (which was a Sunday) and the bulbs arrived Tuesday morning. I... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
At LED Direct we supply LED Lighting and Smart Home products to customers throughout the UK. Located in South Yorkshire and operated by a team of lighting professionals with over 60 years in the lighting industry we strive to provide a quality products at the best prices. We have a commitment to delivering quality products to the market with over 1,000 products carrying a 5 year warranty. Before any product hits our store we test every product in a UK lab to industry standard tests and produce product photometric files for every product. LED Direct operates a dedicated customer service team and division of Trade Account Managers providing direct support for wholesale customers and end users. As well as a dedicated Lighting Design team on hand to assist on any project to ensure you are getting the best solution possible.
Contactgegevens
Unit 1 Holbrook Rise, S20 3FG, Sheffield, Verenigd Koninkrijk
- 0333 0230 827
- info@leddirect.co.uk
- leddirect.co.uk
4,4
Uitstekend
411 reviews
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Top quality customer service
9 maart 2021
Antwoord van LED Direct
Hi Arran,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Antwoord van LED Direct
Hi Dave,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Antwoord van LED Direct
Hi Ian,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Worst experience ever
£180 spent on a item that never turned up, told there was nothing they could do
5 maart 2021
Antwoord van LED Direct
Hi M.h,
We are sorry to see your 1 star review.
We have been in contact with yourself to explain the situation. The order was signed for, and we investigate this further to see it had been signed by the person who placed the order. We then asked DX (our delivery partner for your order) for further evidence that the order was delivered, and their GPS van tracking shows them at your address.
Best Wishes
LED Direct
LED Direct
Both lights turned up on time but the tracking information provided by UPS was well wrong.
4 maart 2021
Review zonder uitnodiging
Antwoord van LED Direct
Hi Ben,
Thank you so much for leaving your feedback! We will our team investigate the issue with the UPS tracking, thank you for bringing it to our attention. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
New kitchen lights
6 years ago I bought some cheap under cupboard lights for the kitchen. They didn't really fit but worked quite well. The other day one finally failed! Time for real ones to be made and installed. I purchased the aluminium holders from amazon ( 6x1mtr lengths) for £18 on Prime but their LED lights were rubbish and I don't think I would trust them. I have used LED direct before and trust their products. I was not disappointed, these lights are brill. Easy to cut, solder and stick in there holders. With 60 leads per mtr all powered by a 40 watt 12 volt transformer plenty of light under 4 kitchen cupboards.
2 maart 2021
Antwoord van LED Direct
Hi Anthony,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Perused a cracking website
Perused a cracking website, found what I wanted, ordered online, acknowedged by LED online, sent via TNT, received next day, THANK you....
1 maart 2021
Antwoord van LED Direct
Hi Andy,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Struggled to find down lights to cover…
Struggled to find down lights to cover 100mm cut out on exiting ceiling gls spotlights found led direct 70 to 100mm cut out down lights online chrome sleek and easy to fit would highly recommend
27 februari 2021
Antwoord van LED Direct
Hi Electrician,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Great products and great customer…
Great products and great customer service
I received 3 downlighters i ordered within 2 days. I installed them and discovered one of them makes buzzing sound. I have asked customer service why and they simply sent me another three which are all working fine.
26 februari 2021
Antwoord van LED Direct
Hi Bz,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Recommended
Bought some speedcomfort radiator fans from LED direct. Pleased with the free next day delivery and the order arrived as described, suitably packaged and quickly. Also competitively priced and cheaper than Amazon. Good company to buy from.
26 februari 2021
Review zonder uitnodiging
Antwoord van LED Direct
Hi Jamie,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Amazing customer service!!
Promptly called me to let me know that the LED Light strip I ordered was an extension only - they wanted to double check that I was aware it would not work in isolation. I was very grateful of the call and a refund was processed within seconds.
22 februari 2021
Review zonder uitnodiging
Antwoord van LED Direct
Hi Amy,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Antwoord van LED Direct
Hi Anne,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Order processed quickly
Order processed quickly, delivered next day and notified me of delivery time.
I emailed that I had not Recieved a receipt, Led direct sent another one out to me which I Recieved in the next hour.
(THEY HAD SENT A PREVIOUS RECEIPT TO ME, it had gone into a my junk mail. I found it later in the day)
So I Recieved great after sales service. And the bay light was as the description, and works really well, and I Recieved it at the time they said in the notification email.
I am most happy to recommend Led direct to anyone!
19 februari 2021
Antwoord van LED Direct
Hi James,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Nice and easy
Nice and easy, delivery was quicker than I expected.
18 februari 2021
Review zonder uitnodiging
Antwoord van LED Direct
Hi Andrew,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Delivered promptly all in working order
18 februari 2021
Antwoord van LED Direct
Hi Andrew,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Antwoord van LED Direct
Hi Jackie,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Excellent
Excellent. Good prices , good range of products and delivery times are very quick
15 februari 2021
Antwoord van LED Direct
Hi Ian,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Brilliant replacement lights - highly recommended
The lights arrived the next day after I ordered, they were extremely well wrapped and in good condition.
The lights were very easy to install and hang, and we had our new lighting system finished in a couple of hours.
The light is of daylight quality, and casts an even lighting across the barns that stays consistent in bright weather and cloudy days.
I’m 100% happy with my lights, and I’d highly recommend.
14 februari 2021
Antwoord van LED Direct
Hi Ruth,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Great service at a competitive price
Great service, very happy with the price too. Product was just what I wanted
13 februari 2021
Antwoord van LED Direct
Hi Markus,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
Delivered on schedule and well packed
Delivered on schedule and well packed. These light fittings, with the expansion ring, are ideal for old downlight holes which are usually bigger than required for more modern lights.
12 februari 2021
Antwoord van LED Direct
Hi Richard,
Thank you so much for leaving your feedback! It's great to see our customers happy with their service. If you need any additional help or have any questions please don't hesitate popping us an email, or giving us a ring.
LED Direct
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