I ordered my trainers and used the free next day delivery code had emails come through every time there was an update which I thought was really good could track it on the shop app trainers arrived ne... Toon meer
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Lees wat reviewers zeggen
These are clearly genuine Jordans. Delivery was easy and as fast as I had paid for. Everything was box beautifully as expected. The reason for 4 stars and not 5 is the price. These are much cheaper... Toon meer
Absolutely awful customer service - ordered shoes which were too small and needed returning. Had to make several attempts through email and WhatsApp - no reply (for at least a week). Given the option... Toon meer
Bedrijf heeft geantwoord
Order trainers 2 weeks ago have had no response and tried to contact via DM, whats app etc. This is main present for my son for Xmas. Update, after several messages the trainers have arrived as prom... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Supplying & Sourcing Exclusive Footwear & Clothes
Contactgegevens
Verenigd Koninkrijk
- leicestergrails.com
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Absolutely amazing service
Absolutely amazing service, east to purchase and great communication throughout the process, have recommended all my friends to purchase for an Xmas present. Will be buying again
Very easy
Very easy, quick replies and came quickly will definitely buy from there again
Brilliant!
Efficient service ordered on Monday afternoon shoes were with me 9am next day!
10/10 service from the team at…
10/10 service from the team at Leicester Grails! Will be shopping here again soon.
Lecister grails is the best place to…
Lecister grails is the best place to buy the trainers from I placed order and I got them delivered the very next day, also very good chromed service and quick responses if you need any help
Placed an order 10 days ago no response…
Placed an order 10 days ago no response to my email texts or Instagram
This is my sons main present and I’m so worried, the lack of communication is awful I just want a refund so I can buy elsewhere and get these bought in time 😭 Leicester grails reply to your customers!!!

Antwoord van Leicestergrails
I am trying to get a response from this company with no joy
I am trying to get a response from this company I placed my order last Friday it says they will dispatch between 2 and 5 working days . Nothing has been dispatched yet no answer to my emails or WhatsApp messages , it’s making me very nervous now about what kind of company I have placed the order through. Please just reply to your emails 😡!! I am going to leave it another 24 hours and one more email and then if no response I will be contacting my credit card company!

Antwoord van Leicestergrails
Placed an order over a week ago and the…
Placed an order over a week ago and the order was confirmed and money was taken from my bank account straight away. Then received another email to say the order had been cancelled as they don't have the stock but the item was on the website for £80 more. I have emailed and contacted on whatsapp to no reply. No idea as to how long I will receive my refund. Avoid at all costs!
Fantastic company
Fantastic company, ordered the product for next day delivery and it came next day! High quality at a lower price than many other websites. Fast communication with seller replied both to my concerns on size via email and Whatsapp.
Do not order from here
Do not order from here. I placed an order over 14 days ago. I have not received an email confirmation or any delivery details. I have tried to contact via WhatsApp, phone call, Instagram and their online contact form and had no response. I’ll be surprised if I receive the order let alone a refund. Awful company, horrendous customer services!
Ordered a pair of Jordans and they came…
Ordered a pair of Jordans and they came next day, great service and fast communication was provided, definitely will be buying again from the company and will recommend to others
Love love love my Jordan 1 mids I…
Love love love my Jordan 1 mids I recently brought from this company. Will defo be shopping from them again👍🏼
Amazing service👍👍
Amazing service will definitely be ordering from here again 👏👍
Great customer service
Great customer service, would definitely recommend
Amazing service
Amazing service! Shoes came on time and in good condition thanks.
Purchased a pair of Jordan 4’s which…
Purchased a pair of Jordan 4’s which came a few days ago. I was very pleased by the quick delivery and the availability to track the package. Would love to purchase from Leicester Grails again soon!
Great customer service
Great customer service, quick and easy. Definitely recommend👍
Delivery
I got Jordan’s from there and the time of the delivery was amazing. Definitely will be ordering 2-3 pairs of shoes. Thanks for the amazing service 👍👍
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