Leightons Opticians & Hearing Care - Thatcham Reviews 139

Jo was really helpful & informative

Sandra and Murray were both friendly and obviously skilled professionals

Sheena was thorough in her investigations into the problem with my left ear, diligent and conscientious, clear in her explanations. Sheena also undertook to move forward towards a referral for me. All of this is particularly helpful and constructive. Thank you.

I was made to feel welcome and had everything explained by the receptionist Vicki while waiting on my new glasses

Seen by Elenor for ear wax removal.
Very pleasant and explained procedure which was done extremely efficiently.

Needed a better pair of hearing aids and Sheena was very professional and found a pair that I was very happy with.
She was very good with the follow up and I am very happy with the hearing aids and service 😀

Very helpful and very polite plus they are always willing to help

Easy to make an appointment, seen on time and helpful discussion for next steps

Well explained and patient practitioner

I popped in at short nothing to see if my glasses were in the shop. Very helpful service by Becca & Sandra. Also had pictures taken of eyes Thanks Matt

Great experience as usual - thank you to all the team. Friendly and professional service.

I had a pre screening at Leightons Thatcham with Jo and then an eye test with Murray and lastly a glasses adjustment with Mark who were all super friendly and helpful. I would really recommend Leightons for eye and hearing tests.

Professional friendly staff

The whole experience was made easy and very professional

Had a full hearing assessment with Sheena.Very thorough & helpful& explained everything clearly.

Great service from start to finish. Jo and Amanda were both very thorough and pleasant to deal with. My first time with this practice and I would recommend.

I came to see Sheena after being a passenger in a serious car accident recently. I have got bad tinitis and some difficulty hearing and was convinced I had permanent damage and hearing loss I couldn’t recover from. I had so much anxiety and fear coming to the appointment but Sheena was so so lovely, polite, kind and listened to me, explained everything in detail, reassured me throughout, took her time so I felt valued (which does not happen in some medical appointments) and on top of that expressed empathy which again is not something everyone takes the time to do - to me that’s really going above and beyond basic work requirements. I would absolutely use Leightons again for eye and ear tests knowing that this is the sort of person that would be looking after you and your health. Thank you so much for being so lovely to me 🤍

Really impressed with the speed with which I was offered a consultation and investigation. The eye care scheme was well worth it. The scans and pictures were completed efficiently. The optometrist was clear and reassuring. Jo was clear about what was going to happen during the scans and pictures and clear in telling me what I needed to do. Great location in Thatcham.

Yesterday I had the most complete Hearing Test at their Tharcham Branch that I have ever had, far superior to any Multi National Firms I have previously entrusted with my hearing needs. Unhurried, non pressurised and a total honest appraisal of my current needs. I highly recommend their service.