Boots Opticians Reviews 

I’m a customer with Boots Opticians but just popped in on the off chance today to get a minor issue with my glasses sorted. I was looked after incredibly promptly and to my satisfaction by Cameron in the Stirling branch. A great service, thank you!

One of my ordered glasses took 3 and a half weeks to be received in the store, I asked why it took so long your colleague could not tell me the reason.

All the staff were excellent. Thank you

Appointment was at 10.55am I still hadn’t been seen some 20+ minutes later so I cancelled the appointment and walked out. This particular branch of Boots never keeps to appointment times and there doesn’t seem to be any management in place to take control of things.

From receptionist to the Optometrist, whole team was polite, welcoming and helpful. No undue sales pressure.

I didn't note names but Sunday 30th August a.m my unplanned visit was accommodated because of a cancellation. Complete eye health tests and honest advice was received with many thanks. I have been coming to Boots in Kidderminster for a number of years and I have complete trust in the staff there. Thank you again

I have been coming to the Barkingside branch for many years - when it used to be caled Dollond & Aitchison (D&A Opticians). Eye tests incredibly comprehensive and conducted with extreme professionalism and courtesy. Have had some issues with contact lenses - experimented with varifocals which didin't work but they did not charge. Am now trialling a mono vision prescription - still no charge. Sameera the optometrist is exceptionally thorough and spends as much time as it takes to make sure I am happy with everyhting recommended and understand all the options. Sarad is just so polite and helpful - nothng is too much trouble and he always phones back when he says he will. Makes me feel like a VIP (I'm not) whenever I walk into the branch. I can't recommend this practice or these induividuals highly enough

I had left my prescription glasses on a train, so needed a new pair, and an update of my prescription from the optician.
Saloni had a very friendly, but no intrusive manner, she described to me exactly what would happen during my visit, and took me through initial tests kindly explaining as she went.
The Optometrist, Sukhdeep Chumber, was very professional. He gave me an extremely thorough test,
explaining all as he went. Russell then gave me some final field of vision tests, and a fitting for varifocals. He was most helpful, and explained all that he was doing during our session. The service was excellent, and I could not in any way fault it. Many thanks to all involved, as I was quite upset over losing my original glasses.
Judith Richardson-Dawes

Fantastic customer service from the team at Boots Opticians in Weybridge. Meera Patel conducted a thorough and professional eye test. Then Paula picks up the reigns to place the new order and to ensure the designer frames are fitting correctly, adjusting where necessary. Always a friendly and helpful service from Paula, Angie, and Simon, this is why I choose the dynamite team in Weybridge.

Friendly welcome and friendly efficiency throughout

First class service received from Weston Favell,Northampton opticians !!

I had a really positive experience at Boots Opticians on Market Street in Manchester.

My wife and I were made to feel very welcome from the moment we arrived. Chantelle was exceptionally kind, attentive and professional throughout our visit. She took great care of us and made sure we had all the help we needed, which we really appreciated.

I’d also like to give a special mention to Rahja, who was very helpful, friendly and always had a smile on her face.

It’s clear that this branch has a fantastic team who genuinely care about their customers. A big thank you to Chantelle and Rahja for making our visit such a pleasant experience. Highly recommended!

We went into Boots opticians to upgrade our Glasses. Excellent attentive service from Charlie. Really knowledgeable and friendly and honest when picking the frames. All round excellent experience. Will definitely be back when the time comes.

Easy to book appointment on line, the lady's in shop where very helpful, and the optician was really good, and very easy to talk to and ask questions, which he explained.

I visited Boots Opticians in Dartford today and was looked after by Anusia She was absolutely amazing so knowledgeable, friendly and helpful.

Thank you for such a fabulous experience.

Martine

Time and knowledge given to find a suitable package for what I wanted, at an appropriate price. Optometrist was friendly and professional.

It was a very thorough examination, even though I paid for just an eye test.i trusted the optician.

I’ve previously been to another well known opticians and I didn’t trust their advice or examination. When it was blurry through the glasses I was told I’d get used to them.

Following a poor experience elsewhere the colleagues in Boots Cannock branch were beyond helpful, friendly, professional and knowledgeable. Thank you to Becky, Sue, and Mariyem.