Great care and Efficiency has been shown each time I have visited Leightons. Tests and measurements were carried out buy Sheena Ruparelia on my ear regarding suspected tinnitus, using sophisticated te... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie12 Kingsland Centre, The Broadway, RG19 3HN Thatcham, Berkshire, GB
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Lees wat reviewers zeggen
My mother is 95 and has a hearing aid supplied by Leightons. It had become clogged with wax so that she suddenly couldn't hear at all. We came into Leightons and Jo cleaned and repaired the hearing ai... Toon meer
Bedrijf heeft geantwoord
Sheena at Leightons sorted my ear wax problem, she's fantastic. She's so kind and clever. My narrow ear canal was a problem for other people to help, but Sheena was able to access and resolve the prob... Toon meer
Bedrijf heeft geantwoord
Everyone was very kind, and very PROFESSIONAL. Sukhvinder Takhar did the eye exam, and he was very good, and very friendly. Made me feel at ease. I then sat with Albert, and I was shown some fram... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contactgegevens
12 Kingsland Centre, The Broadway, RG19 3HN, Thatcham, Berkshire, Verenigd Koninkrijk
- 01635863290
4,8
Uitstekend
139 reviews
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Contact lens check & hearing test…
I recently had an annual contact lens review and then a hearing test.Both are covered by the monthly plan and I consider it to be excellent value for money. Alison and her team are so kind and caring and always provide excellent service.
23 februari 2022
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for taking the time to leave such a lovely review! Alison and the Thatcham team will be so delighted.
Excellent care from Clinical Audiologist
Dr Sheena Ruparelia managed my blocked ear with total professionalism and kindness. She explained everything she was going to do and was very gentle.She brought me back for further management to complete the procedure.
I felt the care was excellent
Thank you
6 januari 2022
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for sharing your recent experience with us, Sheena will be so delighted to read this!
A comprehensive eye examination
A comprehensive eye examination carried out by Janet in a friendly and very relaxed manor with a clear explanation of procedures and results.
A careful measurement of eye/spectacle relationship and excellent choice of frames and lenses all guided by Mark.
Final supply and fitting by Alison gave that reassurance of excellent vision.
Overall, a very professional, reassuring experience in a safe and friendly atmosphere.
Thank you.
24 december 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for taking the time to leave such a detailed review, the team at Thatcham will be delighted to read this!
Highly professional
Excellent service from the team. Their care over a hearing test for an elderly patient was impeccable. Sheena took time to explain everything and her calm, caring manner instilled great confidence. Very impressive. Highly recommend.
18 november 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for sharing your experience with us, we really appreciate it!
Thought I would try and support local…
Thought I would try and support local shops by using the local branch. However although the quality of the eye examination was excellent the price options at over £800 for glasses were for me as a pensioner just to expensive.
3 november 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for taking the time to leave us a review, we take all of our customer feedback on board and really appreciate you sharing your thoughts with us. With regards to the pricing we do offer discounts on glasses for our MyLeightons Care Plan members, and also offer our See Now. Pay later. payment plan to help spread the cost over a ten month period.
Thatcham Leightons hearing service
Went to Thatcham Leightons for attention to my ears, excellent service, everything explained clearly and not rushed
24 september 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for your review!
First class hearing care
My first hearing appointment with Leightons after many years using their optician care.As always, excellent customer service and helpful care and advice. The audiologist made me feel comfortable and relaxed before the procedure and explained everything along the way. Very happy to recommend.
22 september 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for your lovely recommendation, the team at Thatcham will be delighted to read your kind words!
Excellent hearing appointment
Excellent hearing appointment - Dr Ruparelia explained in detail all that was involved and was professional and yet created a relaxing atmosphere. Would not hesitate to recommend.
9 september 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for your feedback, we really appreciate it!
Thoroughly impressed.
Today i came away from a hearing assessment appointment with Sheena at Leightons in Thatcham feeling informed, reassured, and confident in her assessment. Sheena was very professional, caring and un-hurried. The test was comprehensive and the results were explained in depth. All the staff were pleasant and welcoming and I felt 'Covid safe'. Certainly to be recommended.
7 september 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for sharing your experience with us, Sheena will be delighted to read it!
Friendly and very professional
It was my first time at Leightons. They were friendly and really professional as soon as I arrived. The Audiologist took the time to explain everything clearly, it never felt I was on a time limit. I will certainly be using them in the future. Great service!
12 augustus 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you very much for your lovely review, we really appreciate it and look forward to welcoming you back in the future!
Very good service for sight test and…
Very good service for sight test and glaucoma test. Staff very were thorough and attentive. Nice to see that COVID measures were in place as well. I felt valued and safe!
27 juli 2021
Review zonder uitnodiging
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for your review, we really appreciate it!
Leightons provided an excellent service.
Leightons were very professional from the moment that I entered the shop. I was seen promptly and had a very thorough hearing check. The Audiologist explained the results and advised me of the next steps. I did not feel pressurised into buying hearing aids. My hearing will be reviewed again in six months time.
8 juli 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for leaving such a kind and thorough review, we really appreciate it !
Hearing Test
I had my hearing tested by Sheena, she was extremely professional yet friendly and caring. She made me feel comfortable and explained everything to me. I would highly recommend Leighton’s Hearing Centre, thank you.
8 juli 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for your review, Sheena will be over the moon with your lovely comments!
Best earwax removal ever
I have, unfortunately, had to have excess earwax removed a number of times but Sheena made the experience as pleasant as possible
6 juli 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for you for taking the time to leave us a review, we really appreciate it !
Friendly helpful staff
Friendly helpful staff. Explained everything throughout the treatment. Would recommend to family and friends. Made me feel at ease. Covid care very good.
20 juni 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
We have taken great precautions to ensure the safety of all our patients and staff and it's great to know those efforts have been appreciated. Thank you for your recommendation.
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for taking the time to review us, Mr Morse!
Excellent service
Excellent service, polite and explained everything very well before checking my ears very professional
15 juni 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you so much for taking the time to leave us such a kind review!
Great service
From the outset my requirements and concerns were treated extremely carefully and thoughtfully. Great care has been taken to match the aids with my needs. Nothing has been too much trouble when setting up and training me how to use, clean and re-charge my aids and I think the five year plan including hearing tests, wax checking and removal is ideal for my situation. Altogether a very positive experience which I have no hesitation in recommending.
8 juni 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Person-centred care is at the heart of everything we do! Thank you for your great recommendation, Anthony.
Excellent service from start to finish
Excellent service from start to finish. I felt very safe and was made welcome. The whole process and types of procedures I could have to remove ear wax were clearly explained and I was fully prepared about the procedure which I had. It was really good to be shown the details of my ears visually and to have a full explanation of my ears.
25 mei 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for taking the time to leave us such lovely feedback. We have been working very hard to ensure the safety of our practice teams and patients at this time and it's wonderful to know those efforts have been appreciated.
I had been suffering for 6 weeks with…
I had been suffering for 6 weeks with hearing loss in one ear, after a consultation with the audiologist and treatment, my hearing is now restored. The appointment was legnthy and I did not feel rushed to move on to the next appointment. From a covid point of view, the branch was clean and well managed for safety and cleaning guidlines
6 mei 2021
Antwoord van Leightons Opticians & Hearing Care - Thatcham
Thank you for your feedback Mrs Davies, we are so pleased your hearing has been restored! Our teams have been working very hard to ensure the safety of our practice and patients so it's wonderful to know those efforts have been appreciated.
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