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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I love my LetPot Senior! I live in a place that drops down below 0F quite a bit, and we just got snow in April! My climate is far too cold to grow Thai Basil outdoors, but my LetPot allows me to grow... Toon meer

Beoordeeld met 4 van de 5 sterren

When we received our LetPot we were very excited to get it and start growing. But like a lot of products sometimes things happen unexpectedly and our system stopped working. I immediately contact cust... Toon meer

Beoordeeld met 5 van de 5 sterren

The first D3 unit I purchased showed up with a damaged power supply. After trying to replace it myself, I reached out to the company directly. Kath was extraordinarily helpful in resolving my issue.... Toon meer

Beoordeeld met 5 van de 5 sterren

I have always wanted to get started with gardening. LetPot made it easy to give it a try! Plus it’s really convenient. I’m excited to grow my herbs so I can keep them in the kitchen! Highly recommend.... Toon meer

Bedrijfsgegevens

  1. Tuin
  2. Binnenplantleverancier
  3. Kookwinkel
  4. Kwekerij

Geschreven door het bedrijf

LetPot® provides advanced indoor hydroponic systems, plant watering solutions, and other smart indoor gardening products. Seamlessly integrated with the LetPot App, you can achieve optimal plant care through self-management, automatic supply, and real-time monitoring. Enjoy year-round freshness effortlessly.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Present

I received my LetPot for Christmas and love it. Setting it up was easy- the directions were very clear and the app has been helpful. It’s so fun to see how fast the plants are growing from just a small seed! The plants are healthy - especially my tomatoes. Can’t wait to try and grow flowers for my garden. Very happy with my LetPot!

18 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love how fast it grows the plants

I love how fast it grows the plants. I’m currently growing cherry tomatoes and basil and they look so beautiful and healthy. The light was extremely easy to move up and down and didn’t require a tightening knob. All you have to do is put it in position and leave it. The App was clean, intuitive, and worked really well.

20 februari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

First attempts.

My mind is still not made up. I have 2 letpots. Green beans grew well in one but then started dropping tiny beans. Have produced a few 8" beans. The rest are still small. Tried some different beans but the seeds rotted. Only one type seems to sprout for me. Peppers are doing great - flowering and should produce great red and green peppers. Dill is great. Lettuce is an experiment. Cilantro not growing well. Early stages so it's a learning process.

20 januari 2025
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Antwoord van letpot.com

Sorry about that. Thank you for sharing your experience! It’s great to hear that your peppers, dill, and some beans are doing well.

For the dropping tiny beans, it could be due to insufficient pollination or environmental stress. You might try gently shaking the plant or using a small brush to assist with pollination.

For the rotting seeds, pre-germinating them using the "paper towel method" before transferring them to the LetPot may help improve success rates. Some bean varieties also require specific conditions, so experimenting with different temperatures and moisture levels could be beneficial.

For the cilantro, it tends to prefer cooler temperatures and can be sensitive to overcrowding. Try adjusting its placement in the system to ensure better airflow and avoid overheating.

Beoordeeld met 5 van de 5 sterren

Great service and great products

Every time I have had an issue it’s has been quickly resolved. Every time I have purchased a new product it has always worked exceptionally and I always grow the best tasting lettuce and herbs with these 4 grow pots I have.
Love this company for its great service and products.

20 januari 2025
Beoordeeld met 1 van de 5 sterren

WARNING !! LETPOT COMPANY SCAM

The Letpot company in Hong Kong is the biggest bunch of liars, fraudsters, scammers I've ever met. They got my order which was many hydroponic systems totaling in the thousands of dollars. They stated in the advertisement that it would be 10 days to get all the items I ordered. After I paid I waited 2 weeks and NO order. I was later told by the company that it would be 30 days. Again I wait and send them numerous emails. I was given every excuse underneath the sun about my order. I then emailed more and no response. I had to get the Credit Card company involved. They so called Manager contacted me and told me it would take an additional 20 days but I would definitely get it. DONT BE A SUCKER AND DONT GET CAUGHT UP WITH THEIR BS, BECAUSE THEY HAVE ALOT OF IT. I NOW HAVE TO ESCALATE THIS MATTER AND HAVE MY MONEY CLAWED BACK. I HAVE TIED UP ALOT OF MONEY WITH A TOTALLY DISREPRABLE COMPANY.

11 januari 2025
Review zonder uitnodiging
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Antwoord van letpot.com

Sorry about that. The MP1 you purchased is an 8kg large-volume product, and it currently only supports sea freight. We have clearly stated this in the product page and shipping agreement, and our customer service has consistently informed you that we will keep you updated on the sea freight progress. However, you are requesting that we fulfill it within the 5-day delivery time of other products. I'm not sure why you'd expect that.

Beoordeeld met 4 van de 5 sterren

The tracking system did not seem to be…

The tracking system did not seem to be aligned with the emails I was getting about whether something had arrived or not which was a bit confusing. Maybe it was due to the Chinese New Year but my order predated the message I got about expected delays due to the Chinese New Year. Anyway, I got it all thank you.

7 februari 2025
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Antwoord van letpot.com

Sorry about that. Due to the Chinese New Year, all shipments were sent out on February 5th. Products shipped locally should arrive in about 15 days.

Beoordeeld met 5 van de 5 sterren

I got my LetPot as a Christmas gift

I got my LetPot as a Christmas gift, and I’m absolutely loving it so far! The app and the automatic feeding and watering takes the guess work out of it which is what I need! I did lettuce first, but I think maybe I should have left room for it to spread out a little, might try that next time. So far it’s growing amazing though!

5 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’d give less since I did not receive…

I’d give less since I did not receive all my order and no one has the courtesy to answer my questions about the order!

20 januari 2025
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Antwoord van letpot.com

Sorry about that. We did reply to you previously, but it seems we didn't receive your response. Let me reply again. Currently, our products for Canada are charged in USD. You can check the corresponding currency symbol in the country switcher at the top of our website. Apologies for any confusion caused.

Beoordeeld met 1 van de 5 sterren

I purchased a Lepot Senior from Amazon…

I purchased a Lepot Senior from Amazon which arrived yesterday. It was $126 so I thought I would get it. After setting it up today & turning it on and connecting it to wifi, I immediately got a pump malfunction warning on the app & a beeping sound every few minutes. I tried to trouble shoot & watched the YouTube video about how to clean the pump out. I emptied the water, took the pump out & gave it and the foam surrounding it, a good wash although it is supposed to be a brand new product. I then reassembled, re-filled with clean water and another lot of nutrients and turned it back on again. The same problem occurred again. I don't think the pump is working at all. It's defective! So I sent a message to Lepot customer service & then decided to call Amazon & eventually organised a return & refund. So that's my first and likely only experience with Lepot & I'm unlikely to ever buy another product from them again. I wasted too much water, seeds & the supplied nutrients & not to mention my time as well.

25 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my Letpot

I love my Letpot. Received it as a gift. I've been growing lettuce basil tomatoes and peppers. Fantastic fun!

23 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Aún no me llega y la máquina está en…

Aún no me llega y la máquina está en aduanas hace más de 10 dias

18 december 2024
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Antwoord van letpot.com

Sorry about that. Chilean customs require you to provide a tax ID and related documents. We have already sent the invoice to your email for ten days agao. Please assist customs by providing the necessary information and your tax ID. If these requirements are not met within 30 days, your goods may be discarded by customs.

Beoordeeld met 5 van de 5 sterren

Let it Grow

Received what was ordered in a timely manner. I already have sprouts growing 5 days after receipt of the materials.

18 december 2024
Beoordeeld met 4 van de 5 sterren

I gave it 4 stars bc the shipping was…

I gave it 4 stars bc the shipping was super slow. I prob also should have just given 3 stars bc your app is very confusing. You have your accessories buried at the bottom of a LetPot system that I don’t even own. I had to get on the FB page to ask other members where to find the white stakes you sell. It was extremely complicated to find. And I’m very tech savvy.

22 november 2024
Logo letpot.com

Antwoord van letpot.com

Sorry about that and apologies for the inconvenience caused. Before purchasing our products, you can refer to our shipping policy to evaluate whether it meets your expected delivery timeframe. Regarding the missing accessories, please contact us at Service@letpot.com for assistance. Additionally, if you encounter any issues while using the app, you can also reach out to our technical support team through the app for help from our engineers.

Once again, I’m sorry for providing a less-than-ideal shopping experience.

Beoordeeld met 5 van de 5 sterren

The system is very good

The system is very good, but my friend has plants that do not required a lot of water. In this case she experienced too much pressure and some of the nozzle pop out causing leaks on the floor. I resolved the problem by creating an open end, meaning I returned the water back to the reservoir; by creating enough pressure on the system for the rested of the nozzles to drip to her desire rate. The last nozzle that goes inside the reservoir allows the water to flow back with greater pressure into the reservoir. In this case, the water is circulated from the reservoir to the system and returned back to the reservoir without creating too much pressure in the system. I hope this can helped other customers if their are experienced the same problem. The pump is great and works fine. My friend love it, when she is traveling she can watering her plants through her phone. Before she used to complaint that her roommate promised her to care for them, but when she is returned from her trip their dry up and some of them died up.

27 november 2024
Beoordeeld met 3 van de 5 sterren

The device looks awesome connected to WiFi

1) I thought the delivery would be faster than it was. 2) I could not find the nutrition bottles A and B in my package. I am still waiting for further deliveries of items that I ordered so I am guessing that nutrition will be in the second or third delivery. All in all, the device looks awesome, sitting on my desk I will grow something when the nutrition arrives.

25 november 2024
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Antwoord van letpot.com

To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, You can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy.
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.

If you’d like to know any additional information or need assistance, please contact our customer service at service@letpot.com.

Beoordeeld met 1 van de 5 sterren

Still have not got my package yet

Still have not got my package yet. Been almost a month. Hopefully it’s here before x mas.

4 november 2024
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Antwoord van letpot.com

Sorry about that. Due to the strike in Canada, shipments have been at a standstill since 15th November, except for commercial express deliveries. This is an unforeseen circumstance. You can contact customer service to request a full refund or upgrade to commercial express shipping. service@letpot.com

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