letpot.com Reviews 107

Less reliable with wireless than the previous version, if you have the previous not worth the upgrade.

Excellent communication, and shipping.

I received this as a wedding gift.

Cilantro doesn't grow well in just water even if you follow the instructions. I've tried 3 times. However, basil grows very well with this system and I loved having fresh basil.

Although I love my fresh basil, I’ve had issues with the technological side of it. The app won't auto refill and even after following directions, I still get errors - I'm assuming due to a faulty system / device. Customer service doesn’t seem to know how to fix it other than what is suggested which to this day has nt fixed the error notifications. Still waiting on customer services's support within the app (which is also faulty) but I'm still able to grow things like spinach, basil, and herbs. Cilantro never works for me (tried 4 times) but I'm curious to know if it works for anyone else. Started planting July 1st.

Overall, it’s a great way to grow certain herbs.

update: customer service replied and said to send a video - hopefully I'll have good news soon with their 1 year warranty because these technical issues make me sad.

Love the product! Lets me have fresh herbs all winter!

I had an issue with one defective device and the support team gave a promptly solution and follow up, in the next few weeks I got a new device straight to my home.

Ordered parts to fix a broken Letpot. Reasonable price and quick shipping

Products arrived in a timely fashion, items were as advertised. The trellis is great.

I had the order expedited and still haven’t received part of my order

Easy set up. Very cute and small to fit anywhere

I just finished setting it up today. I was so impressed with the iOS app for controlling it. It’s over the top.

Automatic reservoir filling and adding nutrients will make it a set and forget hydroponic system. With AeroGarden going out of business LetPot will pave the way of the future and home hydroponics.

I am so impressed that I will be releasing a LetPot YouTube on the unboxing and set up and my opinion soon!

Customer service was great and helpful towards a very efficient international delivery.

Just got it will update review as needed but so far it is great and if you haven't had a chance I suggest you join the Facebook group letpot

Easy to order. Useful delivery tracking. I will only order letpot products because from my experience using their products with my first letpot hydroponics unit, I know their products work, and so I have confidence and trust in them. The refills are reasonably priced and since I know they work I will be buying again in future.

Quick reply, great customer service

arrived quickly. non-return valves did nat work at all. Mobile App UI is clumsy. I'll make it work

Malísima experiencia, estos HDP creen que es primera vez que uno compa en internet. Compre un producto similar en AliExpress al día siguiente que compre aquí y el paquete ya llegó a mi país. Ahora 15/07/2024 me llega un email con otro número de seguimiento que indica que recién recién van a enviar mi compra!!!! Son literalmente una caca de empresa y jamás volveré a pensar en comprar algo nuevamente con ellos y tampoco los recomendaré.

Great customer service.

Love this product and very easy to use.

My letpot Max arrived damaged due to their extremely poor packaging and was missing the nutrient food. I emailed them with pictures and I am still waiting for a reply. Their customer service is terrible and their understanding of English is well below par. I had to ask them the same question 3 times and still didn't get the answer I was looking for on a query before I purchased from them.
I should have purchased from West Kent Hydroponics who are the original designers of this type of system as the copy I purchased is just Chinese junk.