Leyadoll Reviews 

I ordered a leyla doll from an Australian website and it is being shipped from Hong Kong . Will return when received. This is false advertising.

I love the softness of this doll. Very well made. Definitely worth the $$. Received product in a timely matter. I was so happy with the quality of this doll that I purchased another for my grand niece. Thank you for creating such a beautiful doll.

I have ordered several dolls and few other items (blankets and stuffed animals) and every single purchase has not disappointed. Each item has been well crafted with amazing materials, colors, and details. I love gift-giving from this site for my friends' children because the items are of great quality, the children and babies love them, and a portion of proceeds is donated to help other children obtain a new "smile".

These are the sweetest dolls. They are soft and teething friendly. I bought this cutie for our 3 month old granddaughter. Just perfect for her.

I placed an order and didn’t receive a confirmation email or any updates about the order. The company were not very helpful at looking into it and I started to log the issue with my bank to get a charge back. My order then eventually appeared three weeks later. The item looks to be good quality and will make a nice gift for a child’s Christmas. Not sure it was worth the hassle though!

Beautiful doll. It is perfect for my 8-month-old for her Christmas present. The doll is great quality and the name personalisation is very well done

Beautiful dolls. I currently have 2. A slight manufacturing issue with the first doll but the customer service I received was great! They responded same day to help with my issue and resolved the problem. Would highly recommend. Cant wait for my baby girl to have them

Customer service resolved my issue

Great communication, I forgot to personalise the doll but they were straight onto it, quick delivery

I placed an order with this company for two books, however, I didn’t receive a confirmation email so on the same day I emailed them to ask why. They responded to say there was no trace of my order and could I contact my bank to obtain a transaction code. This would help them to investigate further. My bank provided me with this code which I duly forwarded to the company immediately. The company did not respond so I contacted them again. This time they requested the name of the person who had placed the order and his/her email address, which I provided. For a second time I didn’t receive a response from them so I was required to follow this up, only to receive a further email asking for the transaction code again. This was sent to them. The current situation is they are claiming the order still can’t be located and have now said nothing further can be done. I’ve checked with my bank and the money has been credited to this company. No refund has been given, therefore, the bank is going to have to raise a dispute to recover my money. I am very disappointed with the customer service I have received from this company to date. I would not recommend using them after my recent experience.

Lovely soft doll,
My 6 month granddaughter will love it Christmas Day, ordering was nice and easy. Delivered quicker than I expected.

So first impressions as my expensive 'story doll' book arrived from Hong Kong.  The outer packaging looked like a Shein/Temu package (just roughly packed with no effort to make it look presentable).  Now for the price I'd have expected it wrapped with dignity.

When opening,  the book was then surrounded by further plastic packaging.  When I finally got into the book I was again disappointed to see a squashed up story book in a squashed up further plastic holder, which once you take the book out of, impossible to fit in again.

I think this company deletes all the 4 and below ratings as they are all 5 star ratings for this item.  I have come across this before.  I will be interested to know if they take this review down.

I had ours personalised and I honestly wish I hadn't, the stitching is glittery and cheap looking.

Please save yourself money and shop elsewhere.

A Berry Special Day - Personalized Soft Book

Update - tracking info arrived after I'd actually received it

Further update - after Leyadoll asked me to reach out to them with my order number etc. I did this and after email after email no solution reached. Total stress and anxiety. So my score remains the same.

Further update - matter resolved, thank you

Fantastic doll beautifully made, fabulous service and delivery!! My 11 month old granddaughter will love it(them now got the book.) would and will recommend to everyone. Thank you!

These dolls are not suitable for 0+ as stated. Accessories eg material dummy is glued on and can be pulled off by infant. We have complained to company and are now being completely ignored. Such a shame as thought it would make a lovely first doll from reviews I had read. Very disappointing.
UPDATE we have now received a response from Leyadoll explaining white piece of dummy is supposed to hang free and it will not be choking hazard.
Due to this response I will amend my score as customer service was positive. I would recommend private messaging them directly via Facebook rather than email as they responded quickly to this.

I purchased a doll, backpack and interactive book for our granddaughter and I was so pleased with the quality of each product. The doll is absolutely beautiful as is the book. Will definitely be purchasing again and look forward to building up a collection for our granddaughter.

I have bought quite a few of these dolls and books for my granddaughter and she loves them all. They are just gorgeous. Beautifully made, a wide range of styles to choose from and the company provide excellent customer service with easy ordering and timely delivery.

Great Customer Service & Communication. Fast shipping with ETA provided.

The doll was a lot smaller than the pictures led to believe and the print is not even embroidered. Surprised so many good reviews. Not sure why? When you see it next to a baby, it must be a very small baby!

Over a short course of time, I purchased 3 different Leya Dolls for my granddaughter! She loves her dolls! The quality is outstanding & the product is adorable! How special is it to have the opportunity to purchase well made, personalized dolls as well as support an organization who share contributions from each purchase to help an incredible children’s project. Thank you and wishing great success!