The Alert specialist who helped me with excellent. The whole process in setting up was easy to comprehend because of her walking me through every step.
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All Answer were complete and given with patience. That's why after 5 years I decided to join. Arlene was very warm and understanding and I will tell others about her and you.
Agent Matthew was very helpful in explaining and walking me through the set up and testing of my new Life Alert. I’m impressed with all the coverage that is included. Hopefully I will never need it... Toon meer
Great experience. Reasonable prices. Giving dad his independence still and had it with him even on the go. Natalie piazza was very friendly and knowledgeable on what we needed. Made us feel comfortab... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.
Contactgegevens
Verenigde Staten
- lifealert.com
Geen recente geschiedenis van het vragen naar reviews
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Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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This was easy to set up & she took me…
This was easy to set up & she took me thru each step caringly & patently
Mona
Mona, Lynda and all the dispatchers were very kind, patient, helpful and knowledgeable! I will recommend life alert to others!
Representative was very thorough and pleasant
Representative was very thorough explaining the different options to choose from. She took her time answering our many questions in a pleasant manner.
Completing the application was easy.
She spoke slowly and clearly
She spoke slowly and clearly. Answered all our questions. Very friendly. Very helpful.
A VERY EASY PROCESS.S
My experience has been great from the beginning. The sales rep, Adam, was very good. He clearly outlined the program then let me take some time before making a decision. I received th box of equipment within days, and today Joanna walked me through the set-up and testing program. Everything went smoothly and Joanna was very professional and patient. Thank you for all the help.
Kathleen 10/10!
Kathleen was gracious, informative & knowledgeable. It was a pleasure doing business with her.
Terrible customer service!
Terrible customer service!! DO NOT USE LIFE ALERT!! They take advantage of older people and when their product does’t work they make it a MAJOR hassel!!!!! DO NOT USE THEM!!!!!!!
Setup was very easy with guided help from Life Alert!
New install.
Hopefully it will work as designed and just having it gives me comfort as I live alone.
Paul was amazing at explaining…
Paul was amazing at explaining everything and was a good guy and east to talk to
She was very personable and seemed…
She was very personable and seemed quite knowledgeable. I appreciated she respected the first call was information gathering and i wasn’t going to make decision till next and no hard sell
Brianna was great
Brianna was great. She explained everything exceptionally well and was very friendly and awesome with my Mom.
Everyone was very professional
Everyone was very professional
Aleah MI023 was very though in…
Aleah MI023 was very thorough in assisting me with setting up and explaining each piece of the Life Alert System. and explaining each time a Dispatcher was on the phone with me very impressive
Enrolling into the Life Alert family…
Enrolling into the Life Alert family was one of the best decisions I have ever made! I just completed my installation of devices and feel so much safer already!!!! Ron assisted me in selecting my package. I recommend purchasing ALL the devices- I have the main unit by my bedside, an emergency button for the bathroom, a pendant necklace to wear around my home, and the GPS unit to wear outside of my home when out and about and traveling. The package arrived quickly and Joanna was on the phone with me immediately by my side as we installed all units and tested them together for readiness activation with Life Alert’s call center/home base. Both Ron and Joanna were very patient and caring with me throughout the entire process and this made me feel like a VIP. Whether purchasing Life Alert for yourself or for a loved one… Do Not Hesitate! Life Alert is a smart purchase. Easy to install and use. Life Alert will provide you immediate peace of mind and a sense of security and safety.
Cherie was very helpful.
Great experience
Great experience. Reasonable prices. Giving dad his independence still and had it with him even on the go. Natalie piazza was very friendly and knowledgeable on what we needed. Made us feel comfortable with the decision to allow dad to still be independent and let us know when he gets ready to move this will go with him.
Had to use it when I fell
Had to use it when I fell, it worked immediately.
Diane was great during the setup…
Diane was great during the setup process.
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