Brilliant service a item I ordered was out of stock and a Alan quickly informed me of this and offered a very similar replacement in its place which was sent soon after 👌
Bedrijf heeft geantwoord
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Informative but I'd like to have seen a bit more of the bins in action and the AI voice used was terrible with a few pronunciation mistakes right through. Videos included need to be longer and more p... Toon meer
Bedrijf heeft geantwoord
Website was very clear and easy to navigate. I put in my enquiry and almost immediately got a reply. Asked another question, Again a very fast reply. Ordered and paid immediately.
Bedrijf heeft geantwoord
Excellent service, very easy to use the website. Ordered what we needed and the item was delivered immediately.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Apparatuurleverancier
- Bouwkraanverkoper
- Industriële apparatuur leverancier
- Industriële supermarkt
- Softwarebedrijf
Geschreven door het bedrijf
Lifting365.com® is a dynamic and innovative tech company at the forefront of the Lifting & Material Handling Industry. Our unparalleled presence in eCommerce and eLearning sets us apart. We don't just supply top-tier products through our efficient drop-shipping model; we also provide essential online training, ensuring our customers are fully compliant with all Health and Safety Legal Requirements. As a proud nominee for the Deloitte Technology Fast 50, our commitment to driving technological advancement extends throughout the rapidly evolving Lifting & Material Handlings sector. Lifting365.com® serves as your comprehensive one-stop marketplace, devoted to enhancing safety, efficiency, and productivity. Our dedication to education is evident as we prioritise rigorous online product training, empowering clients and partners with the necessary skills to optimise the use of our offerings for success in their operations. Connect with Lifting365.com® to see our exciting journey of innovation and growth. Global Distribution Centres: London, United Kingdom | Chester, United Kingdom | Wuppertal NRW, Germany | Newtown, Wales | Belfast, Northern Ireland | Dublin, Ireland | Cork, Ireland | New York, USA
Contactgegevens
79 College Road, Harrow, HA1 1BD, London, Verenigd Koninkrijk
- 02071832272
- sales@lifting365.com
- lifting365.com
4,6
Uitstekend
598 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Jack O'Brien was vey helpful ad me my…
Jack O'Brien was vey helpful ad me my experience with Liting365 very pleasant. It was a very quick process and he made my query feel like a priority to him. I will definitely use Lifting365 again.
19 maart 2025
Antwoord van Lifting365
Hi Morgan
Thank you for your fantastic review and kind words about your experience with us. I’m really pleased to hear that Jack was able to assist you so well and made the process smooth and pleasant. We always aim to treat every query as a priority, and it’s great to know that came across. We look forward to helping you again in the future.
Best regards,
Kieran Twohig | CEO
Prompt helpful service.
19 maart 2025
Antwoord van Lifting365
Hi Marc,
Thank you for taking the time to leave us a 5-star review. I’m glad to hear you were happy with the prompt and helpful service from our team. We always aim to make the process as smooth and efficient as possible, and it’s great to know that reflected in your experience.
Best regards,
Kieran Twohig | CEO
Antwoord van Lifting365
Hi Stephen,
Thank you for your positive review. I’m pleased to hear you were happy with our ordering service. We aim to make the process straightforward and efficient, so it’s great to know we delivered on that. We appreciate your support and look forward to serving you again.
Best regards,
Kieran Twohig | CEO
Antwoord van Lifting365
Hi MW,
Thank you for your 5-star review. I’m delighted to hear you found our team easy to work with—that’s exactly the kind of experience we strive to deliver. We really appreciate your feedback and look forward to working with you again in the future.
Best regards,
Kieran Twohig | CEO
Antwoord van Lifting365
Hi Paul,
Thank you for taking the time to leave us a 5-star review. I’m really pleased to hear that our team were helpful and that your order was delivered quickly and efficiently. We truly appreciate your support and look forward to assisting you again.
Best regards,
Kieran Twohig | CEO
Always good to deal with and prompt delivery
Always good to deal with and prompt delivery First class
6 maart 2025
Antwoord van Lifting365
Hi Ian,
Thank you for your fantastic feedback and 5-star review. It’s great to hear that you consistently have a positive experience with us and that our delivery service meets your expectations. We really appreciate your continued support.
Best regards,
Kieran Twohig | CEO
Easy to find what I was looking for.
24 februari 2025
Antwoord van Lifting365
Hi Fred,
Thank you for your review and feedback. I’m glad to hear you found it easy to locate what you were looking for on our site. If there’s anything we can do to make your experience even better next time, we’d love to hear from you.
Best regards,
Kieran Twohig | CEO
Antwoord van Lifting365
Hi John,
Thank you for your kind feedback and for taking the time to leave us a review. I’m pleased to hear that you found the process prompt and professionally handled. If there’s anything we can do to turn your next experience into a 5-star one, we’d be happy to hear your thoughts.
Best regards,
Kieran Twohig | CE
Antwoord van Lifting365
Hi Colin,
Thank you for your great review! I’m delighted to hear you found the process simple, quick, and easy to use—that’s exactly what we aim for. We appreciate your support and look forward to assisting you again soon.
Best regards,
Kieran Twohig | CEO
Easy to order
Easy to order, delivered exceptionally quickly
Will definitely use again
19 februari 2025
Antwoord van Lifting365
Hi Rigden,
Thank you for your fantastic feedback and 5-star review. I’m really pleased to hear that you found the ordering process easy and that your delivery arrived so quickly. We look forward to welcoming you back again soon.
Best regards,
Kieran Twohig | CEO
Very fast service can't fault it as…
Very fast service can't fault it as always and very competitive prices
18 februari 2025
Antwoord van Lifting365
Hi Paul,
Thank you for your excellent review and continued support. I’m delighted to hear that you’re happy with our fast service and competitive pricing. It’s always great to know we’re meeting your expectations time and time again.
Best regards,
Kieran Twohig | CEO
What made dealing with Lifting365 great…
What made dealing with Lifting365 great was delaing with a knowledgeable and helpful staff member who was on the other end of a phone, instead of a useless chat bot who isn't programmed to understand relevant terminology, like you get on other sites. . . .
14 februari 2025
Antwoord van Lifting365
Hi Michael,
Thank you for your fantastic review and thoughtful feedback. I’m really pleased to hear that our team made the difference for you. We believe there’s no substitute for real, knowledgeable people who understand the industry and can provide proper support — it’s great to know that came across in your experience. We look forward to assisting you again anytime.
Best regards,
Kieran Twohig | CEO
Quick and easy
Quick and easy. Very easy to navigate, pictures are clear and descriptions are perfect.
10 februari 2025
Antwoord van Lifting365
Hi Dar
Thank you for taking the time to leave us a 5-star review. I’m delighted to hear you found the ordering process quick and easy, and that our website layout, images, and product descriptions worked well for you. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Kieran Twohig | CEO
Antwoord van Lifting365
Hi Steve
Thank you for your fantastic 5-star review! We truly appreciate your kind words and are delighted to hear that you value our commitment to delivering on our promises. If there's anything else we can do for you, feel free to reach out.
Best regards
Kieran Twohig
CEO | Lifting365
Easy to purchase
30 januari 2025
Antwoord van Lifting365
HI John
Thank you for your fantastic review! We're delighted to hear that you found the purchasing process easy.
Customer convenience is our top priority, and we appreciate your support. Looking forward to serving you again!
Best regards,
Kieran Twohig | CEO | Lifting365
Simple and easy 👍👍👍
28 januari 2025
Antwoord van Lifting365
Hi Martin
Thank you for your 5-star review! We're thrilled to hear that you found the process simple and easy.
Your support means a lot to us 👍👍👍
Best regards,
Kieran Twohig
CEO, Lifting365
Quick and Easy
Quick and Easy! I made a custom order, and the process was extremely simple and the team were very helpful.
27 januari 2025
Antwoord van Lifting365
Hi Victoria
Thank you so much for your wonderful review! We're delighted to hear that you found the custom order process quick and easy, and that our team could assist you along the way.
Your feedback means a lot to us, and we’re always here to help with any future needs.
Best regards,
Kieran Twohig | CEO | Lifting365
Ordered a step ladder payment was took…
Ordered a step ladder payment was took and later received an email telling me my order wasn't in stock. Now I have to wait until I receive my refund to order somewhere else
24 januari 2025
Antwoord van Lifting365
Hi Paul,
Thank you for sharing your feedback, and we’re sorry to hear about your experience.
While we aim to provide a smooth shopping experience for all our customers, unfortunately, in rare cases, high demand can result in an item selling out as an order is being placed. This was the case with your order, and we sincerely apologise for the inconvenience caused.
As soon as we realised the issue, our team contacted you immediately to inform you and offered an alternative product.
However, as you preferred a refund instead, we processed it immediately. Our team ensures that refunds are handled promptly, and we hope this demonstrates our commitment to resolving issues quickly.
We are actively working to improve our systems to minimise the chances of this happening again. If you have any other concerns or questions, please don’t hesitate to reach out to us—we’d be happy to assist.
Kind regards,
Kieran Twohig | CEO | Lifting365
Antwoord van Lifting365
Hi Jim,
Thank you for the fantastic review! We're thrilled to hear you were happy with our lightning-fast service—it’s exactly what we aim for! 🚀
If there’s anything else we can do for you, don’t hesitate to let us know. We look forward to serving you again soon!
Kind regards,
Kieran Twohig | CEO | Lifting365
When I had a problem help was available
20 januari 2025
Antwoord van Lifting365
Hi Mary,
Thank you for your wonderful 5-star review! We’re so pleased to hear that our team was able to assist you when you needed help. Providing excellent support is a top priority for us, and it’s great to know we met your expectations.
If there’s anything else we can do for you, don’t hesitate to reach out—we’re always here to help!
Best regards,
Kieran Twohig | CEO
Lifting365
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