Brilliant service a item I ordered was out of stock and a Alan quickly informed me of this and offered a very similar replacement in its place which was sent soon after 👌
Bedrijf heeft geantwoord
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Informative but I'd like to have seen a bit more of the bins in action and the AI voice used was terrible with a few pronunciation mistakes right through. Videos included need to be longer and more p... Toon meer
Bedrijf heeft geantwoord
Website was very clear and easy to navigate. I put in my enquiry and almost immediately got a reply. Asked another question, Again a very fast reply. Ordered and paid immediately.
Bedrijf heeft geantwoord
Excellent service, very easy to use the website. Ordered what we needed and the item was delivered immediately.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Apparatuurleverancier
- Bouwkraanverkoper
- Industriële apparatuur leverancier
- Industriële supermarkt
- Softwarebedrijf
Geschreven door het bedrijf
Lifting365.com® is a dynamic and innovative tech company at the forefront of the Lifting & Material Handling Industry. Our unparalleled presence in eCommerce and eLearning sets us apart. We don't just supply top-tier products through our efficient drop-shipping model; we also provide essential online training, ensuring our customers are fully compliant with all Health and Safety Legal Requirements. As a proud nominee for the Deloitte Technology Fast 50, our commitment to driving technological advancement extends throughout the rapidly evolving Lifting & Material Handlings sector. Lifting365.com® serves as your comprehensive one-stop marketplace, devoted to enhancing safety, efficiency, and productivity. Our dedication to education is evident as we prioritise rigorous online product training, empowering clients and partners with the necessary skills to optimise the use of our offerings for success in their operations. Connect with Lifting365.com® to see our exciting journey of innovation and growth. Global Distribution Centres: London, United Kingdom | Chester, United Kingdom | Wuppertal NRW, Germany | Newtown, Wales | Belfast, Northern Ireland | Dublin, Ireland | Cork, Ireland | New York, USA
Contactgegevens
79 College Road, Harrow, HA1 1BD, London, Verenigd Koninkrijk
- 02071832272
- sales@lifting365.com
- lifting365.com
4,6
Uitstekend
598 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Decent site you found what I needed but…
Decent site you found what I needed but big surprised to be charged £21 for postage and couldn’t find anyway of changing at checkout stage. Just seems £21 bit excessive for postage !
20 januari 2025
Antwoord van Lifting365
Hi Dave,
Thank you for your feedback and for giving us a 4-star review! We’re glad you found what you needed on our site and appreciate your business.
Regarding the postage cost, we’d like to clarify that the £21 includes VAT, and the shipping prices are determined by the shipping companies, not by us. We work with trusted couriers to ensure your order arrives safely and on time, but we understand that shipping costs can sometimes feel high.
We truly value your input and will continue to explore options to provide the best value for our customers. If you have any further questions or concerns, feel free to get in touch—we’re always happy to help.
Best regards,
Kieran Twohig | CEO
Lifting365
Antwoord van Lifting365
Hi Laura,
Thank you for your kind words and 5-star review! We’re delighted to hear that you were happy with our service, found our staff helpful, and experienced prompt delivery. Providing excellent customer service is our top priority, and it’s always rewarding to hear such positive feedback.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Kieran Twohig | CEO
Lifting365
Fast & Efficient
Website was very easy to navigate, found what I was looking for easily and payment went through. Email arrived shortly after with invoice for my records. Item was delivered very fast.
8 januari 2025
Antwoord van Lifting365
Hi Caroline,
Thank you so much for your wonderful review! We’re thrilled to hear you found our website easy to navigate and that the ordering process, from finding your item to receiving your invoice and delivery, went smoothly. Providing a seamless shopping experience is exactly what we strive for!
If there’s anything else we can do for you, please don’t hesitate to get in touch.
Best regards,
Kieran Twohig | CEO
Lifting365
Easy to use website
Easy to use website. Ordering the item I wanted was quick and easy.
21 december 2024
Antwoord van Lifting365
Thank you so much for your 5-star review! We're thrilled to hear that you found our website easy to use and that your ordering experience was quick and hassle-free. Your feedback means a lot to us, and we look forward to serving you again in the future!
Antwoord van Lifting365
Thank you so much for your 5-star review! We’re thrilled to hear that you had an excellent experience with us. Your feedback means a lot, and we look forward to serving you again in the future!
Antwoord van Lifting365
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to assisting you again in the future!
Antwoord van Lifting365
Thank you for your fantastic review! We’re delighted to hear you were happy with our service and quick response. We truly appreciate your support and look forward to serving you again!
Antwoord van Lifting365
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're very pleased with the quality of your purchase. Providing top-quality products is our priority, and your feedback means the world to us. If you need anything else or have any questions, feel free to reach out—we're always here to help! 😊
Antwoord van Lifting365
Thank you for the fantastic review! 🌟 We're delighted to hear you had a 10/10 experience with our customer service and that the quick delivery met your expectations. Keeping you well-informed is always our goal. If there's anything else we can do for you, don’t hesitate to let us know—we’re here for you! 😊
Tipping Skip Course Ordering
Ordering the course and signing on to do it was easy.
The course itself was easy to use
21 november 2024
Antwoord van Lifting365
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found the ordering process and signing up for the Forklift Tipping Skips Safety Awareness Course easy and straightforward. It's great to know the course was user-friendly and met your expectations. Your feedback motivates us to continue delivering high-quality training! If you have any further questions or need assistance, feel free to reach out. 😊
Helpful fvjjjj
21 november 2024
Antwoord van Lifting365
Thank you for your 5-star review! 🌟 We're so glad you found the course helpful. Your feedback means a lot to us! If there's anything else we can assist you with, don't hesitate to let us know. 😊
First winch order
Just made my first order from your website and I must say I had no trouble at all the specifications were there for the particular winch and prior to that was given all information from a nice chap via email. I will be happy to leave another review once my winch arrives. Daniel Blake Scarborough.
15 november 2024
Antwoord van Lifting365
Thank you for your wonderful feedback, Daniel! We’re delighted to hear your first experience with our website was seamless and that our team was able to provide you with all the information you needed. We aim to make every step of the process as smooth as possible, and it’s great to know we hit the mark for you.
We look forward to hearing from you again once your winch arrives! If there’s anything else we can assist you with in the meantime, don’t hesitate to reach out. Thank you for choosing us, and greetings to Scarborough!
Antwoord van Lifting365
Thank you for your 5-star review! We're delighted to hear that you're very happy with your product. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!"
AVOID THIS COMPANY. NOT GOOD.
If I could, it would be a minus 1 star. I tried to purchase a tool to remove bricks from our newly laid drive from them and I was told it was out of stock and would not be in for several months even though they would have taken my money and held onto it for several months. They then advised me on another one which I purchased trusting that it was the right tool. It arrived just in time for the builder to use but it was not usable or suitable. So when I raised this they decided to send me the instructions, but it was too late as the builder had to smash out the brick as the tool was not usable or suitable. When I asked could we return it we were told that we had to pay for the return as well as £15 plus VAT for the restock. RESTOCK REALLY???? What I don't understand is why should we pay for the restock when it was them that told us that it was this product that we needed to find that it was not usable or suitable. AVOID THIS COMPANY. THEY NEED TO BE TRAINED IN CUSTOMER SERVICE AND SUPPORT AS WELL AS UNDERSTANDING A CUSTOMERS REQUIREMENTS RATHER THEN JUST PALMING YOU OFF WITH SOMETHING NOT SUITABLE.
7 november 2024
Review zonder uitnodiging
Antwoord van Lifting365
Dear Carole,
Thank you for your feedback. We are truly sorry to hear that your experience with our company did not meet your expectations. We value your opinion and aim to provide every customer with high-quality service and support.
We understand your frustration regarding the tool you purchased. Here’s a summary of what occurred:
Product Availability: When you initially inquired about the Orit Paving Slab or Brick Removal Tool 'Newton', Hazel informed you that it was out of stock and would not be available for several months. At no point was an order placed for this product, nor did we hold onto your money for it.
Alternative Recommendation: Hazel suggested the Probst SZ Paving Brick Removal Tool (SKU: 51800030) as an alternative. This recommendation was based on its similar functionality and our standard practice to offer it as a suitable substitute. Hazel provided the product code so you could review its specifications to ensure it met your needs before purchasing.
Product Suitability: We regret that the tool did not work as intended for your project. Our team, including Hazel and myself, made every effort to assist by sending instructions and an instructional video to ensure the product was used correctly. The tool is designed for a variety of brick sizes, and there was no prior indication that it would be unsuitable for your intended use. We were unaware that the tool was required to remove a single brick, which may have affected its effectiveness for your specific task.
Return and Restocking Fee: We understand your concern about the restocking fee. Our return policy is transparent, and the fee covers the costs associated with restocking the item, as confirmed with our supplier. We aim to maintain fair and clear policies for all customers.
We strive to recommend the best possible solutions, but we regret if this led to any confusion or inconvenience on your end. Your feedback helps us improve, and we will ensure that our communication and recommendations are clearer in the future.
Should you wish to discuss this further or if there’s anything we can do to assist, please feel free to reach out to us directly. We appreciate your patience and understanding.
Best regards
Kieran Twohig | CEO
Antwoord van Lifting365
Thank you for your fantastic review! We're so pleased to hear that our assistant's polite, knowledgeable, and professional approach made your purchase smooth and easy. Your positive experience is what we aim for, and your feedback truly motivates us. We look forward to serving you again!
Everything in one place
Easy to navigate website found just what i was looking for at a great price
17 oktober 2024
Antwoord van Lifting365
Thank you for the great review! We’re glad to hear that you found our website easy to navigate and were able to find exactly what you were looking for at a great price. Providing a seamless shopping experience is what we strive for. If you need anything else, don’t hesitate to reach out!
Fake website!!!!!!!!!!
13 oktober 2024
Review zonder uitnodiging
Antwoord van Lifting365
Hello
We would like to clarify that Lifting365 is not affiliated with Aroma Boutique or Fragland or any other fragrance companies.
We specialise in Industrial Lifting and Material Handling Equipment, and we do not sell perfumes, fragrances, aftershaves, or any related products.
Additionally, we have no record of any communication or transaction with you.
Upon further investigation, it appears that Aroma Boutique, Fragland and other fragrance brands may have inadvertently directed their reviews to our Trustpilot page.
We kindly request that you remove this review and instead reach out to them or Trustpilot directly to resolve your issue regarding the fragrance order.
We appreciate your understanding and wish you the best in resolving this matter.
Best regards,
The Lifting365 Team
Very straight forward website to use
Very straight forward website to use! I also had a conversation with a member of the sales team who was very helpful and confirmed the item I wanted was in stock.
10 oktober 2024
Antwoord van Lifting365
Thank you so much for your review! We're thrilled to hear that you found our website easy to navigate and that our sales team could assist you with your purchase. We always strive to provide the best experience, and it's great to know we hit the mark for you. If you need anything else in the future, don't hesitate to reach out!
fast prompt delivery
Attentive staff who came back with confirmation of order very quickly.
9 oktober 2024
Antwoord van Lifting365
We really appreciate your feedback! It's awesome to hear that our team was attentive and quick with your order confirmation. Efficiency and customer satisfaction are top priorities for us, and we're glad that reflected in your experience. Thanks again for choosing us!
Antwoord van Lifting365
Thank you for your feedback! We understand that shipping costs can feel high, especially for smaller orders. Shipping fees are dependent on product location and courier services, and we always strive to provide the best possible options. As you can see from our other reviews, shipping is typically not an issue for most customers. However, we will continue to monitor and improve this to ensure a better experience in the future. If you have any specific concerns, please feel free to reach out—we're here to help!
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