lillyshair.com Reviews 

I ordered a wig first time around however I got a full lace which I didn't realise at the time and that's not what I wanted. Communication was great returning the wig. A couple of months after I ordered another wig,Ember, this time with the right lace. I waited a couple weeks for my hairdresser to come back cut the lace and style it for me. I am absolutely in love with it. I don't need to glue it down, the hair quality is amazing. I'm really happy and satisfied with my wig. It's my first human hair wig I have brought !. I didn't think the colour would suit me but it absolutely gorgeous! I would really recommend lily's hair. It's been a pleasure and I will be ordering another one soon !

Excellent service and gorgeous wig! Love love it 🥰

The best hair and customer service Iv ever experienced!! U will not regret buying from Lilly’shair !! I’m amazed by the quality of the hair and the fastest delivery !! Thank u Lilly’shair .. I’ll be back very soon 🫶

I cannot recommend Lily's hair enough.
I was lucky enough to work with Lily recently as I nominated a young person that I work with, for a wig, through Lily's children's charity.
Lily very generously donated a wig to my young person to help build her confidence after loosing her hair to chemotherapy.
Lily and her team consulted with my young person thoroughly, making her feel at ease throughout the process and allowing her to choose the specific wig for her.
Lily's generosity has totally changed her life, with A* now being able to go out with friends and is super excited to plan her summer activities again, now that she has the confidence to go out with her new hair.

Lily has really changed A*'s life and made such a huge impact on her.

Also, whilst within Lily's Hair, I met another young person purchasing a wig from Lily due to alopecia and she said Lily had been absolutely fantastic throughout the whole process.

I cannot recommend Lily or her business enough. The wig is exactly like A* has natural hair and is such fantastic quality also.

A HUGE thankyou again!!

Absolutely amazing service and quality. The U shaped wig is a game changer, if more women knew about them then they may ditch extensions. In love and will purchase again.

I received the most recent addition to my collection of Lillyshair wigs, Isabella! She is gorgeous, beautiful color and fits perfectly. If anyone is looking for a wig that looks so natural that no one will ever know it’s not their real hair, then Lillyshair.com is where you will find it!

I want to just start off by saying I have ordered approximately eight units from Lilly’s hair official within the last four years. Three of the eight units haven’t been really consistent with the quality that I’ve usually received, especially the very blonde units that seem to only last about 2 months before the extreme breakage sets in and it’s a rat’s nest.
I’ve been very loyal to Lily, however the last unit I ordered from them will perhaps be my last. I was appalled when I received my package today and saw how incredibly rushed it was. There was bleach left on the lace as well as staining from the hair dye. Also, there was a ton of broken little hairs around the crown area that’s stuck up. And the color was the most disappointing of all. I ordered the Cinder unit and the color is more salt and pepper/gray than ash blonde with platinum highlights I was expecting. The biggest issue is that I ordered this unit for a client and can’t send it back. In my order notes I have stated repeatedly that this is for client for film.
I have to pay to have the color fixed. I am incredibly disappointed.

I have been a customer for more than 2 years. The product is not fantastic, but it is not bad either. The bad thing, is that they often send the wrong items...totally careless about the consequences for the clients. This is for me the second time it happens. Lily's team only cares about you sending them back the incorrect unit, but they don't care about returning your money or immediately sending you a replacement. Customer service is bad. My suggestion is to make the payment through PayPal, so at least as client you are protected through PayPal or Etsy.
I bought a wig on 16-May, today is 1st of June and the item didn't arrived yet, has not even been shipped. However the wig they send me wrongly was immediately collected... The irony.

If you are looking for a top quality wig to make you look and feel your best, look no further than Lily's. Her wigs make me feel like a brand new woman living my best life and increase my confidence, not to mention cutting down on styling time not having to do my own hair - I just pop the wig on and go! First of all, the hair Lily uses is top quality, very soft, shiny and easy to style. Second, the color options are gorgeous. I ordered a blonde style and the color was truly spectacular. Third, the lace and hairline is very natural and the size of the wig was just right for my head (I am a size large). For context, I live in California in the USA and the shipping was pretty fast. Yes, they are expensive but you can't put a price on looking and feeling your best :)

I’ve been buying wigs from Lillyshair for a couple of years (all blonde). The lace is undetectable, hair is good quality - soft and thick. Highly recommended.

Great product…excellent color match ..made well!

Prob the most uncaring and awful customer service , purchased 2 and starting wearing one on January this year , the quality is Horrendous , scalp part widened , lost length from hair dropping out . The second one lace was uncut not removed so I asked to return , she said I was 7 days outside of return so tough basically , so asked can we look at another , basically tough ! If I could attach the conversations at how polite I was and just how blunt and to the point she was ! Disgusting ! The wig industry for patients due to cancer , alopecia , conditions etc it’s so sensitive ! Perhaps they should be more understanding ! Awful awful company

I trust them and I always come back

Oh my gosh I received the lily unit today I really cannot put into words how fantastic, amazing and truly stunning this unit it is perfection total game changer if you are considering buying from lillyshair dont hesitate you will not find any better Thankyou Lillyshair you're the best. 💕

This is my 5th unit from lily's hair.
I have Allegra in lace front & full lace.
& One random one
Two natural black units Serena (no layers cut into it) & a Serena with the layers cut into it!
The hair is gorgeous so the quality is insane!! Also Lilly listens to your request. I ask for a full frontal section as I don’t like massive parting gaps.
If you are not sure get in touch with lily for a consultation, secondly if a problem arises contact them & they will try ti resolve the issue. They are well worth the investment, & yes I want to own more.

I’m a regular customer of Lilly’s. It’s the only place that I buy my wigs from now, and in my honest opinion, the quality of her wigs are by far the best that’s out there! You will not be disappointed, and the hair quality is outstanding! Lilly’s hair wigs look the most realistic I’ve ever seen before, and I certainly have an obsession with buying more and more from her 😍. The team at Lilly’s are very helpful, and quick to answer any questions, and delivery time is usually very fast.
Thanks again to all the lovely workers at Lillyshair 🥰x

I came to Lilly’s Hair for their recolouring service on two old wigs (not made by them)

Right from the start I was looked after and felt totally at ease. My old wigs were super yellow so they showed me images of what colouring would work and what would work best for me.

The wigs look amazing basically better from when I first got them new! Even after a couple of washes there has been no fading. I love them.

Unfortunately there was a situation where the lace did stretch. My wigs were old and not made by Lilly’s hair so I knew there would be a risk. However Lilly’s helped rectified the situation and sent me their glue products to help with the issue. Now I’ve been wearing them for a couple of months you wouldn’t even know that the lace stretched at all the glue really helped!

Even after the issue Lilly’s Hair customer service was amazing and I will absolutely be using their services again and hopefully to buy a new wig from them!

As someone with a hair loss medical condition it is scary to find companies online and to trust them. Lilly’s Hair showed me I could trust them and help me feel as confident as possible. Even when they’re were issues they didn’t turn me away and I’m so grateful for that. It shows how much they really care about their customers.

Beautiful, high quality hair. I am a returning customer to Lilly’s hair and I can’t praise them enough. I have three u-part wigs and the hair is such high quality. Lovely natural locks and so easy to install. As a result of wearing these u part wigs my own hair has grown long and healthy after years of damaging hair extensions. The Lilly’s team is always so helpful and have always answered any questions and query’s I have.

I found the wigs to be terrible quality, super long shipping times & to return you have to pay around $40 shipping so you’re basically stuck with it. Read the fine print!

Outstanding messy bun; tremendous effect and perfect color match!
Delivery issue occurred but customer service could fix it in a timely manner.