Lilyandeden Reviews 

Lily and Eden,

Thank you so much for the delivery and receipt of my beautiful curtains! I love them! The color and texture was just as I envisioned it online. And thank you for the gift that encourages me to order again in the future.

Essie Stigall

My mother placed an order in December and was alerted the same month about a failure in delivery. We reached out to the store and unfortunately the parcel failed delivery because she had provided the wrong address during checkout. Not only did the customer service agent apologize for a mistake that was absolutely not their fault but also offered to send a replacement with no additional charge.
We truly appreciate the amazing service. You take such good care of your customers and we will be ordering all our future gifts from you!

I absolutely fell in love with the Frosty Elk figurine in early December and, because it so cheered me when it arrived following a traumatic experience with scamming which caused a $20,000 loss and a venture into serious Post-traumatic Growth support with a therapist for four months, I decided to purchase 20 more and share them with a circle of close women friends and colleagues also experiencing tough times in their lives.
We renamed it Joy-US Reindeer and each recipient has her placed in a prominent place in their home or office. She is sharing joy every day!
Katrina has been a very thoughtful and efficient customer service person who is so proud of the Lily and Eden company.
Thanks for the delightful product and great experience!

Nancy A. Colflesh, Ph.D.

Late October I ordered a Christmas gift for my brother the Xenomorph Lamp but when we opened the box for Christmas the item was damaged (most likely during transit). I contacted the store and I had unfortunately passed the 30 day return period. However, Katrina informed me that they would make an exception and instantly shipped a replacement for me. Lo and behold the replacement came today. I just wanted to thank you for all your help with resolving my issue. I received the new lamp and it is in perfect condition! I will definitely be buying from your store again. Not only is the merchandise top-notch, so is the customer service!  Best!

Lily and Eden,

Thank you so much for my order which was received on January 22, 2026! I was browsing online for special and unique wedding gifts and ran across your "Marriage Takes Three" - entwined Heart and Cross table-top accent. I love it and intend to send it to my Best Friend and her new husband for a wedding gift! Perfect for the occasion! I am sure they will love it, too! My friend married a Pastor on January 17, 2026! Her first marriage lasted 29 years and she had been a widow for 20 years. I know this gift will definitely be a special and unique addition to their happiness "as long as they both shall live"!

Thank you again,

Ms. Essie Stigall

I don’t usually write reviews, but I had to share this. My original order arrived broken, so I contacted Lily & Eden. Katrina from their support team replied super quickly and was honestly amazing. She apologized, took care of everything, and arranged a replacement without any hassle. I just received the new one today. Really impressed with how they handled the situation. It’s rare to find customer service that genuinely cares, but they definitely do. I’ll be ordering again for sure.

I contacted the co after receiving towel holders which were wrong size.
Katrina was very responsive. She searched elsewhere for the size we needed, sent us a link and, when we approved, ordered the new racks which worked perfectly.
We did not have to return the old ones either so we will use them elsewhere in our house.
Katrina was awesome and we our very happy.
Sue

I ordered two items from Lily & Eden and both arrived in perfect condition. The quality is much better than I expected and the designs are truly unique. Customer support also answered my question within minutes. Super happy with my experience!

While it wasn’t perfect, I did receive a defective item, with photos and and an email I was able to get a replacement sent out to me with no trouble.

The alien (I dunno the actually name it’s for my husband lol) lamp while not huge, is still super cool.

I will say the tracking is…not ideal. But, working in online retail, this company uses a company that MULTIPLE websites use. They simply present the tracking to you in a different manner.

If the replacement comes in with trouble I’ll be sure to update. But for now the product is super cool and I’m happy getting a replacement was easy.

I am very pleased with the customer service at Lily and Eden. I ordered a Kraken cheese board, which, when it was delivered, had a broken tentacle. It would have been easily fixable, but when I contacted Lily and Eden, they immediately offered to replace the board, and the replacement arrived quickly and in one piece.

Quality home decor items at good prices. Ordering was easy as well and delivery took 1 week!

Prompt delivery and item was great. Had an enquiry which was quickly attended too as well.

Received parcel in great time and well packed, and love alien cups
😊👍👍

My husband and I live near the coast, and we wanted a piece that tied into our ocean-inspired décor. The KrakenBoard couldn’t be more perfect. The octopus design is intricate and adds such character to our dining space. It ties the whole ‘coastal rustic’ vibe of our home together beautifully

I bought a mug, handcrafted grim reaper mug and i’m really satisfied!

I ad an issue with it, received it broken, nothing is perfect but the way katrina managed the problem was perfect!
Received a perfect second mug few days after and i am very happy!
Thanks!
Simon.

I ordered from Lily & Eden and was so happy with everything! The quality of the items is amazing, and they look even better in person. I’ll definitely be shopping here again!

The lamp is beautiful, the kids love it can't wait to go to bed to watch the movie they call it.

Lily & Eden’s team went above and beyond to ensure I was satisfied with my purchase! Special thanks to Katrina who made sure I had a 5 star experience!

I saw an ad for the Raven Bird Lamp and bought from Lily & Eden and it is exactly what I needed for my living room! Details are amazing and it is a true masterpiece!

I love the Meditations Sculpture Set! They are unique, and the sandstone finish is flawless :)