Lime Reviews 

336
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

They kept us informed throughout the process. Arrived on time, cleaned up after themselves, were very friendly. Helped us set up the monitoring app. Followed up after to check everything was okay... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Toon meer

Beoordeeld met 5 van de 5 sterren

Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was impressed with Lime Solar from start to finish, we paid quite a lot for our solar setup that includes 6 panels plus 2 x5.8kw batteries along with an EV car charger. The scaffolding went up v... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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4,8

Uitstekend

TrustScore 5 uit 5

336 reviews

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4,8

Alle reviews

(336)

249 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Great service, everything happened when they said it would, install team and customer service excellent, would recommend to anyone

8 juli 2026
Beoordeeld met 5 van de 5 sterren

Completely satisfied.

Work was carried out efficiently and professionally. I am very happy with the workmanship and attitude of the Fitters and Electricians. I was completely informed about the installation upon completion of the work. The area was left tidy. 5 stars awarded.

8 juli 2026
Beoordeeld met 5 van de 5 sterren

Some delays but kept well informed

Although we did experience some delays Toni at the office kept us well informed. The guys who did the work were excellent, tidied up well after themselves and completed the job. Very happy, would recommend them.

27 juni 2026
Beoordeeld met 5 van de 5 sterren

Fast, clean, efficient

No pressure, very informative salespeople led to my purchase with Lime.

Installation was fast, clean and efficient with informative handovers from the panel installers and electrician on completion of the work.

App was also explained and demonstrated so I could monitor the system as soon as it went live.

Would thoroughly recommend

8 juli 2026
Beoordeeld met 5 van de 5 sterren

There was no hard sell

There was no hard sell. Indepth detailed information on the product. All questions answered. The price was amaizing. A no brainer really. The installers were excellent, polite efficient and completed the installation in one day.

29 juni 2026
Logo Lime

Antwoord van Lime

Hi Graham,

Delighted to hear how well your solar journey has been. The team are fantastic and I will be sure to pass on the kind comments.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Recommended

It was a completely uncomplicated process. Details were clear and unambiguous, information was sent when I was told it would be.
The scaffolders turned up when expected and wasted no time in getting the scaffold up.
The installation team worked quickly and were very tidy. I would definitely recommend them all.

1 juli 2026
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Antwoord van Lime

Hi Steve,

Your solar journey sounds like it went exactly as it should have, which is great to hear.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic, installed and working.
engineers, electricians and scaffolders very good,always cleaned up after themselves.
The installation was done in a few days, everything was explained .
Electrician was super, talked me through the app ,was very patient with me.
Any questions I had were answered by Toni on the phone
All in all a good experience .Many thanks.

1 juli 2026
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Antwoord van Lime

Hi Nancy,

What a fantastic installation you have had. Sounds like you have been in the best hands with the team and I will be sure to pass it on to them.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Great

Great. Explained everything clearly and had a very quick and clean installation.

4 juni 2026
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Antwoord van Lime

Hi,

Great to hear all went well.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent , all very good from start to finish

24 juni 2026
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Antwoord van Lime

Hi Graeme,

Great to hear all went well.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Whole team have been professional and…

Whole team have been professional and prompt throughout the whole process. Fit team were professional and discussed each step before and during installation.

30 juni 2026
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Antwoord van Lime

Hi,

Great to hear how well your installation has went.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Excellent company with outstanding customer service.

My experience with Lime has been excellent from first contact. Everything has happened when I was told it was going to, everyone has been polite, cheerful and have gone out of their way to make sure that everything was correct. My new solar setup worked immediately, and is already making a difference. The customer service has been outstanding, with no query too small for them to handle, and explanations of the system are clear and easy to understand. The whole process has been excellent from start to finish and I highly recommend Lime for your solar panel needs.

29 juni 2026
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Antwoord van Lime

Hi Olivia,

What a wonderful experience you have had, I would expect nothing less but it is always fantastic to hear from our customers. We really cannot ask for more than a recommendation, it is truly the biggest compliment.

Thank you for leaving us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Very quick and tidy. Excellent

The scaffolding was erected in the morning and the guys came an hour later and did the whole solar install and hook up very quickly. Really tidy job and kept us informed about their next steps all the way through.

First rate service and staff, Tyson and Dan. Brilliant

24 juni 2026
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Antwoord van Lime

Hi Malcolm,

Great to hear how easy the installation went for you and I will be sure to pass on the praise to the team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Excellent service

The whole process from start to finish was excellent. Great communication at all times. Scaffolders arrived at 8am, Installers soon after closely followed by the electrician who installed the equipment and had the system up and running early afternoon.

23 juni 2026
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Antwoord van Lime

Hi John, delighted to hear how well your installation went. The team are fantastic and I will be sure to pass on the comments to them.

Thank you for taking the time to leave a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Great service and product

Great service and product

22 juni 2026
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Antwoord van Lime

Hi Craig, delighted to hear everything has been great for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Your installation was excellent

Your installation was excellent
The installers knew exactly what to do

22 juni 2026
Logo Lime

Antwoord van Lime

Hi Scott, great to hear how well the installation went for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 1 van de 5 sterren

DISHONEST: YOU GET A CHEAPER QUOTE A FEW DAYS LATER

Received a quote, hugely expensive compared to 4 other quotes. Up front with a price drop on the night, £1500 for me but still £3,000 more expensive.

What has become apparent is a few days later you will get a call from someone else in the business offering a further discounted rate because of a cancellation. Might sound plausible on its own but speaking with my neighbour about our journey into renewables and she had the same story fed to her earlier in the year.*

*She was offered a free battery on the night rather than a price drop.

Not one for leaving negative reviews, but felt compelled to review here rather than Google as Lime are very keen in their slide show to direct you to TrustPilot.

Lime are clearly ripping customers out of hard earned cash by luring you in on the day. I'd been looking for a solar system to lower my bills as I feel the pressure of the ever increasing energy costs and I suspect others are too. Every penny matters and this company seem to be out to exploit those of us feeling the pinch

The dishonesty from this company is frustrating knowing I don't have a wider audience to ensure unsuspecting customers don't fall for their ruse.

After looking into this type of ploy I understand it probably will not be isolated to this industry but it was the sheer audacity of the pricing they want you to part with to begin that is my real concern.

Buyers beware. Get several quotes.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The overall communication with us was…great

The overall communication with us was great from everyone there. Accessibility to yourselves also good
The plan was nt effective in practice though.
But the team have done a wonderful job fitting it under very difficult conditions, as the cottage is small with no loft space.

17 juni 2026
Logo Lime

Antwoord van Lime

Hi Liz, we certainly try our best and the team are fantastic when faced with a problematic situation. I am glad to hear we got there in the end.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

Whole process from start to completion…

Whole process from start to completion very smooth - constantly kept up to date with clear explanations pre purchase (by Greg), in process (by Shelley) and on installation by the roofers and electricians (led by Harris). Looking forward to commencing by solar panel journey and no hesitation in recommending Lime

17 juni 2026
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Antwoord van Lime

Hi Shirley, great to hear what wonderful experience you have had with us. The team are all fantastic and I will be sure to pass on the lovely comments. We are excited for you on your solar journey.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 5 van de 5 sterren

My Experience with Lime

All the processes were smooth,easy and well explained.
The team were very professional, efficient and friendly. In only few hours they did all the work.
I do not have any issues with them. They explained everything and answered for all our questions.
For all the staff from Lime I want to say a Big Thank you! I will strongly recommend Lime.

17 juni 2026
Logo Lime

Antwoord van Lime

Hi, what a wonderful journey you have had with us at Lime. I will be sure to pass on the lovely comments to the team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Beoordeeld met 1 van de 5 sterren

I got quoted £6500 more than other…

I got quoted £6500 more than other solar companies that offer the exact same set up. There are much cheaper finance on the market than theirs so that you don’t take their offer of 20yrs repayment and end up paying double for it, I advise anyone to do their homework on available companies out there to save yourself thousands, post been up a few days now and no reply to it from the company mentioned, wonder why that is

13 juni 2026
Review zonder uitnodiging
Logo Lime

Antwoord van Lime

Hi Mr Owen,

Thank you for taking the time to leave your feedback on your experience with us.

Firstly we completely agree that customers should carry out their own research before making an informed decision on a solar installation. We encourage this, as it allows customers to compare products, warranties, finance options, company credentials and service levels to ensure they choose the provider that best suits their needs.

We have never positioned ourselves as the cheapest company in the market and we actively recognise that there will potentially be lower-priced alternatives available during the survey as well as more expensive. However our focus has always been on delivering a high standard of service, quality products, professional installation and ongoing support throughout the lifetime of the system that we feel provides great value for money for all our customers.

With that in mind, we are naturally a little disappointed to receive a 1-star review on this occasion. Particularly as you progressed through our survey process, accepted the quotation presented, signed the agreement and subsequently completed a finance application. Whilst we appreciate that you may have later found alternative options that you felt offered better value, your decision to proceed through these stages suggested that you were initially satisfied with our proposal, benefits illustration and overall service provided during your customer journey.

We respect that every customer must make the decision that is right for them, and price will always be an important factor in that process. However, we believe the overall experience, support and professionalism we provide are equally important considerations, which is reflected in the many positive reviews left by our customers.

We wish you all the best with your solar project and thank you again for allowing us the opportunity to show you the benefits of renewable energy at your property.

If you wish to discuss your feedback further please feel free to email us on info@lime.online

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