LINSY HOME Reviews 238

Everything was perfect exept the shipper(fedex) they lost one of my packages. But Linsy re ordered the missing package once Fedex admitted they lost the package.

Wish they didn't use Fedex. I would also be interested in finding out how to order replacment cover. Looks like a lot of them are out of stock.

Package never shipped, they claimed fedex is backed up from holidays. Seems like a scam.

Item came quickly and was well packaged. Quality product and works well. I am very happy with my couch console

I love the couch haven't open it yet but I will in summer once I move out of town I can't wait I'm excited to add more pieces

We love our LINSY home modular sectional! The versatile design is perfect for our living room space! From the standard couch design to the ultimate movie night cozy spot! The storage under each piece is a huge bonus for storing blankets, board games & toys! We recently purchased the console & it completes the whole set! Giving us a space for drinks & movie night snacks & a spot so that we never have to worry about losing the remotes!

Order confirmation was quick. Delivery was quick & trackable. Good price.

My questions were answered when I asked. Delivery was fast. Assembly easy.

The shipping was fast and the setup was super easy! My wife and I are happy with the purchase and will definitely be adding new sections to it!

I purchased a 6-seat Rubik V in October. I was amazed at how quickly my order arrived- in only a week! Each piece came in its own sturdy box and they were well packed. Putting the pieces together was super simple, and I could tell that the construction of the couch itself was solid.
We had chosen the dark linen fabric for the upholstery, but had some issues with it pilling after a few weeks. The fabric was also a little stiffer than I realized or wanted. When I reached out to customer support for my concerns, they immediately sprang to action to help solve the issue. They offered to send replacement covers of the same fabric or offered me replacement covers of their new chenille fabric. The covers had to be shipped from their overseas warehouse, but arrived pretty quickly for being shipped around the holidays.

I received the new covers and changed them out the same day. I noticed that I was missing one cover and emailed them right away. They were super quick to send one right out and it arrived in about a week.
I was blown away by how helpful and kind this company was. I don’t normally write reviews, but they went above and beyond. We absolutely love our couch! It is extremely soft and comfy. The versatility of the pieces is so awesome and for the size of couch we bought, the price is unbeatable. We are so happy to have more seating for friends and family when they visit!

We ordered the Rubik V in Linen. It arrived quickly, and it was relatively easy to put together. The blue things that keep the seats/ottomans in place are not nearly as easy to get in as the videos make it seem. The spacing between them and the way the fabric sits over the holes is very inconsistent; a few did slide right in, but others took work, wiggling, and forcing.
The biggest issue is that the stitching is awful. We have several cushions that arrived with loose stitching, loose strings, with holes in them allowing the filling to come out, and the stitching around a zipper for a seat cover is separating with several of them loose. Same with the pet modules, the stitching was loose in every cushion, and each cushion looked like they had an ink stain on them.
I reached out to Linsy Home about the issues over a week again and am still waiting on a response.

I strongly regret this purchase and want to share my experience so others can make an informed decision.

From day one, this couch never delivered the advertised “cloud-like” comfort. The pillows do not properly fluff or stay in place and never fully fill the covers, which makes the couch uncomfortable and poorly supported. After washing the covers in cold water as instructed, the fabric began to pill significantly—clear evidence of low-quality material. The fabric is also rough and itchy, not soft or premium as advertised.

I contacted customer support multiple times with little success. Eventually, the brand reached out directly and told me my order had been escalated, prioritized, and that compensation would be reviewed. I provided detailed photos and explanations documenting the pilling, pillow issues, and overall lack of comfort. They acknowledged the problems and promised to follow up.

That follow-up never happened.

Instead, I later discovered that the brand had blocked me. Blocking customers does not change real experiences or honest reviews.

To be transparent, this company also enforces a 20% return fee, which feels especially concerning given the quality issues. While I take responsibility for not catching this policy sooner, brands that truly stand behind their products typically do not penalize customers for returns—especially when the product does not perform as advertised.

My biggest takeaway: do not rely solely on influencer promotions. Based on my experience, this couch is not worth the price, and the post-purchase support does not reflect a customer-first brand.

In hindsight, I should have spent more upfront and purchased from brands like @anabei.home or @cozey, which offer clear trial periods and stand behind their products. I hesitated due to the price and regret it now. Comfort after a long day is not something you should have to compromise on.

Learn from my mistake. Don’t be me.

@linsyhome_official
#mylinsyhome

I am missing a package and I have had difficulties having them send the missing piece. I like the couch but the customer service on resolving this has been horrible and frustrating.

Easy to shop, great sale pricing, great product!

One of my A1 parts arrived broken. I reached out and was told a ticket would hear back within 24 hours and have not.

We are beyond thrilled with our new LINSY HOME RUBIK V modular sofa! From start to finish, the experience was flawless:

Delivery: Arrived 3 days earlier than expected, which was such a pleasant surprise.
Ordering Process: Super simple and stress-free—exactly what busy parents need.
Assembly: Incredibly easy to put together. No complicated tools or hours of frustration—just quick and intuitive.
Design: The modular concept is a game-changer for families like ours. We can rearrange pieces to fit our space and lifestyle perfectly.
Fabric: The new Chanel performance fabric is stunning and practical. It feels luxurious yet durable, which is perfect for a home with kids.

As neurodivergent dads, we value products that combine functionality, flexibility, and style—and this sofa checks every box. It’s not just furniture; it’s a solution that adapts to real life.
Thank you, LINSY HOME, for creating something that truly makes a house feel like home. We’d love to share more about how your products support families like ours and help build inclusive, beautiful spaces.
⭐️⭐️⭐️⭐️⭐️ Highly recommend!

Fabric swatches shipped quickly and we're delivered straight to my mailbox. Unfortunately there is no good color for this sofa and the fabric all feels cheap.

I’m still waiting on a return label to process my return. It’s been four days. And at 5:30 pm Im assuming 5 days and then the weekend will make it a full week of trying to return a product I cannot use. Ive provided photos and been communicating with customer service. I truly regret purchasing anything from linsy home and will tell everyone to purchase elsewhere.

I am extremely pleased with my Rubik V charcoal gray linen. Shipping was very fast, received my order in 3 days from purchase. Quality of cushions and covers is very good. Assembly was super easy. Would recommend.

We are all for this couch! Couldn't wait to get it set up, and couldn't be more pleased! Fast shipping, easy set up, comfortable and durable. I would recommend this couch to any and everybody.

Great experience. Shipping was fast. Couch was easy to put together. Super comfortable. Easy to rearrange the pieces and order more pieces to fit a new configuration. A wonderful addition to our family room.