Liquid Friday Reviews 1.470

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Alot of umbrella companies are hard to get hold of or dont have the best customer service. Liquid Friday has changed my mind. They call you back straight away, they are personable and go out of thei... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was waiting for some details and waiting for the agency to send them but they didn't send them to me.. Anyway I tried calling out to the payroll establishment in which I able to speak to Elizab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’d like to give a special thanks to Jack B. for standing by me throughout the entire enrollment process. I also want to extend my gratitude to the entire team for their behind-the-scenes support; it... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Payrollservice
  2. Betalingsdienst

Geschreven door het bedrijf

Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 1 van de 5 sterren

Thieving payroll company, clearly haven’t stopped skimming salaries

I’m self employed and was put onto this scavenging payroll company by a recruitment agency. To my dismay I saw that they were taking £18 per week as a “business margin” all for themselves. Obviously as anyone with common sense would know, the agency who recruits the payroll company to handle their accounts should be paying said company. I bit my lip and carried on.

Liquid Friday on their website showed me my weeks rate which was what i expected minus the £18.

Then, this vulturing company had the absolute audacity to send me a text with a new rate for the same week, which was now deducted by £95! Nearly £100 of my hard earned money taken from me with no explanation. I write this review now after receiving that text. If they decide not to fix this I will be reporting to authorities (which a quick google search would tell you isn’t anything new to Liquid Friday) and even if they do

10 februari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.

Beoordeeld met 5 van de 5 sterren

Olivia and everyone at Liquid Friday…

Olivia and everyone at Liquid Friday was helpful and followed up and did exactly what they promised .
Especially Olivia!
She was Awesome🥰

11 februari 2026
Review zonder uitnodiging
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Antwoord van Liquid Friday

Hi Rob, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto Olivia - Thank you Liquid Friday team!

Beoordeeld met 5 van de 5 sterren

Can’t fault them very helpful staff on…

Can’t fault them very helpful staff on hand to answer and solve issues and paid on time each week
Clear and easy app

Always keeping in touch in there after care

16 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi Linda, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - Thank you Liquid Friday team.

Beoordeeld met 5 van de 5 sterren

Yes thexcompany was!very helpful and…

Yes thexcompany was!very helpful and very polite great to deal wuth

5 februari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Beoordeeld met 5 van de 5 sterren

Great communication honest service

Great communication honest service

28 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Beoordeeld met 3 van de 5 sterren

Tricky registration process

You were recommended by the agency. However, it took several attempts and phone calls/emails to complete the registration process which proved time consuming and tortuous. I hope the payroll process to follow will be smooth!

30 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.

Beoordeeld met 2 van de 5 sterren

Useless!!!!

30 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. One of the management team will be in contact shortly to discuss.

Beoordeeld met 5 van de 5 sterren

Good 👍 company

👍 Good 👍 company

29 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Beoordeeld met 4 van de 5 sterren

Reliable

Each time I had a reason to reach out to LF for help they are always there with a solution.

29 januari 2026
Review zonder uitnodiging
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Beoordeeld met 4 van de 5 sterren

Quick, secure and detailed response

I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed..
My accountant wanted to know some deductions, and Liquid Friday redirected it to me, being discreet, conserving my security.
And Elizabeth explained to me these deductions .
All clear now

26 januari 2026
Review zonder uitnodiging
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good/Quick experience with us! Thank you Liquid Friday team.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Staff couldn’t be more helpful.

16 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us! Thank you Liquid Friday team.

Beoordeeld met 1 van de 5 sterren

Zero star

Registration process is so complicated, long and require many phone call. Fee is highest I ever had. Only way you have customers, because some agencies working with you. No one will decide to use your service ever.

23 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.

Beoordeeld met 4 van de 5 sterren

Szacunek

Za wolno się poruszacie w liquidfriday pozdrawiam Marcin

23 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi Marcin, Thank you so much for review! We will pass the feedback on to the team! Thank you Liquid Friday

Beoordeeld met 5 van de 5 sterren

All of the above

Wether it's Olivia, Jay or one of their other team members...

You are met with a highly trained member of the team who can assist with any of your questions and queries!

I personally work on the railway, so have had plenty of decent and far from decent experiences with umbrella companies over the years and

LIQUID FRIDAY

Is by far the not only the most efficient and helpful teams ive used personally and not only that they have a huge variety of benefits ranging from wage advances through to high street discounts.

If you are given the option of a few companies to choose from as your new payroll company for your new Assignment and Liquid Friday is on the list.....

Then it's a no brainer in my eyes

Paddy from cheshire

17 november 2025
Review zonder uitnodiging
Logo Liquid Friday

Antwoord van Liquid Friday

Hi Paddy, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Olivia and Jay ! Thank you! Liquid Friday

Beoordeeld met 5 van de 5 sterren

Very competitive rates for a first…

Very competitive rates for a first class service
Always very friendly and helpful

21 januari 2026
Review zonder uitnodiging
Logo Liquid Friday

Antwoord van Liquid Friday

Hi Karl, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- Thank you! Liquid Friday team

Beoordeeld met 5 van de 5 sterren

Liquid Friday: Five Years of Outstanding Service and Care

I’ve been with Liquid Friday for over five years, and that alone speaks volumes. In a world full of umbrella companies, there is Liquid Friday, and then there is everyone else. They are an exceptional team of true professionals who consistently deliver outstanding service.

They have never missed a payment, their communication is always clear and prompt, and their advice is spot-on. The mobile app is excellent, very well designed, easy to use, and a reflection of how organised they are as a company.

Special mention to Harrison, Head of Payroll, whose service and advice are always first-class, and to Elizabeth in Customer Service, who recently sorted out my pension salary sacrifice arrangement within minutes. That was such a smooth, efficient experience. It left me genuinely impressed!

What sets Liquid Friday apart is that they genuinely care about me and always look after what’s best for me. The benefits and offers they provide are another great bonus.

I cannot recommend them highly enough. They are simply awesome.

21 januari 2026
Review zonder uitnodiging
Logo Liquid Friday

Antwoord van Liquid Friday

Hi Nikolas, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Harrison and Elizabeth! Thank you! Liquid Friday

Beoordeeld met 5 van de 5 sterren

Customer service was great.

Customer service was great.

23 december 2025
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday

Beoordeeld met 2 van de 5 sterren

Hiding fees

Hiding fees, pay attention if you work through this agency.

20 november 2025
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Antwoord van Liquid Friday

Thank you for your feedback. We’re reviewing this internally to improve our communication and will be in contact with you shortly to ensure everything is fully resolved.

Beoordeeld met 5 van de 5 sterren

Fast service and reliable, quick answer when you call

They are fast to respond on the phone and they provide a professional service

8 januari 2026
Logo Liquid Friday

Antwoord van Liquid Friday

Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday

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