LITH-TECH MOBILITY Reviews 1.153

As always, great advice and prompt delivery and a great product

Great customer service. Ordered on Wdnesday before Easter, so were not expecting nexy day delivery.Replacement arm pads dispatched the same afternoon we ordered. The next day the delivery company sent us a message to say they had the package would be delivering that day. The, rather diappointingly, the courier sent another email later the same day to say the pacakge would be delivered on Tuesday after the long Easter weekend. Raised hopes dashed, but Not Lith Tech's fault

I'm writing this to help others who might be struggling with the choice of chairs. I bought a chair from Etech mobility as it seemed a similar spec to the SC X for a fair bit less money. Unfortunately it was a huge disappointment and the comparison between that the the Lith-tech SC X is night and Day. The build quality, capability and power are far superior in the Lith-tech. It's battery life and power are second to none. The battery life on the Lith-tech will last more than a day where as the Etech died on me Mid afternoon. If freedom and reliability are important then Lith-tech is the best choice for a folding chair. Don't be fooled by cheap imitations.

Excellent service, highly recommended .

Everything explained in detail with regards to my online shopping ( power chair ) happy with my purchase , happy also with advice given before and after my purchase .

Very thorough and professional and detailed. Clear and accurate detail combined with good humour. Thank you to Will and Toby for.

Always first class service & next day delivery too thank you

Buying second chair as first has been used intensively on a daily basis with big miles and time for a refresh.
Great chair. Stable. Reliable. Travelling by Taxi or Plane all folds up neatly. Off and on road. Bought for my 23 year old daughter who has not been able to walk solo since birth but the freedom this gives her is amazing!

The customer service and product range here are truly outstanding. During my appointment, the team provided a thorough assessment with the professional expertise needed to help me find the perfect wheelchair for my specific needs. The hands-on product demonstration and guidance were absolutely priceless. I left with confidence that my purchase was worth every penny. I’d highly recommend this wheelchair specialist above any mobility supplier.
Thank you Toby & Paul!

Friendly team and I love my chair, so much better than the one I had before!

I had a very prompt response to my request for a pair of armrests for my Smwrt hair plus helpful instructions what to do and they arrived very promptly and a friend helped me change them really easily with the recommended screwdriver!
I have found all the staff that I have spoken with super helpful and prompt in resolving my problems (I dont have many but when they happen this after sales service takes the worry out of resolving the issue, usually due to my fault I should add, not the chairs fault!!

I already had a Lith-tech chair and it is still serving me very well. I did not hesitate to return when I felt I needed a chair that was lighter and could be easier for frequent hospital visits by taxi. A lift or ramps would not be appropriate, as when going by private car.
Paul was very happy to discuss my options with no pressure to purchase and I felt I had space and time before I settled for a Compact Plus for my personal circumstances. Once I sorted and paid for the order the chair soon arrived, well packed, with all the paperwork. I noticed the lighter weight straight away and all was able to set up quickly. The only concern for me was the folding as it was a bit stiff and my balance is rather poor. I rang Paul and we had a discussion with helpful advice and not only that but along with another member of staff, they made a personal video and sent it to me via What’s App. I found that really helpful and thoughtful, it gave me confidence, the chair has loosened and I have not looked back. When I do look back it is at a company that is well organised and thought out and the emphasis is on a safe and best outcome for the customer.
Thank you Lith-tech 👌

What a genuinely brilliant experience. The first mobility company to suggest my order would not be suitable and helped me find the correct product which arrived the next day, superbly packaged and easy to unload and get working. A very good product and a very happy customer!

Lith-Tech were extremely helpful when I purchased an additional battery charger from them. I cannot fault their service. Delivery was very quick.

Always friendly & helpful advice, I didn’t realise the shop was closed on a Saturday but Toby still called me back. My wife purchased a smart chair X back in 2021 , it’s been used extensively including plenty of journeys abroad & still going strong.
Excellent buy👍

Great company with excellent kit and speedy service. I treated my chair to a much needed spruce up kit, which was not only great value for money, but also made my somewhat battered round the edges chair make me look like a competent chair pilot again!!

Very quick service. Despatched almost by return. Have used several times, never a problem.

Very helpful advice and excellent service.
The Lith-tech SCPro is an excellent wheelchair. It’s compact, lightweight,foldable and very well made.

Great company, nothing too much trouble. Super friendly and helpful. A pleasure to deal with. The fact that they are the manufacturer of the best power wheelchairs on the market is an added bonus.

I bought a chair from Lith-Jet nearly 5 years ago when Parkinson's began to chip away at my mobility. I am now reliant on it .
i was really pleased to be able to replace both armrests with the exact same, and to find knowledgeable people answering the phones instead of being put in a queue and having website offers and the like pushed at me.