LITH-TECH MOBILITY Reviews 1.153

When we decided to change my wife’s mobility scooter to a power wheelchair we started looking at websites offering what seemed like good deals but on reflection we decided we wanted to be sure of aftercare being available, should it unfortunately become necessary, so looked closer to home and found the website for Lith-Tech Mobility.
Looking at their products, reviews on their website and Trustpilot and watching many of the numerous videos they have taken the trouble to prepare I decided that spending more than planned, while never welcome, might just be worthwhile so arranged a visit.
The depth to which they go to make sure the right chair is paired with the customer is admirable. In depth questions might seem intrusive but having the knowledge of the issues involved means they can make sure you leave with the right product not something you regret.
The demonstration both inside and more importantly outside was in my opinion crucial to knowing we were getting the chair we needed and we were able to do this, despite the weather, for a considerable time utilising the various types of surface to test the chair on.
Staff were all polite and professional and without doubt knowledgeable about their products.
While obviously wanting us to make a purchase I did not feel pressured which is something I know always puts people off.
We left having had our chair put together with some requested modifications in a very short time and I feel we have purchased a far superior product than if we had gone elsewhere.
Highly recommend this company, whether you buy online or take the time to visit they will make sure the chair you buy is right for you not just a good price and for me that matters a lot.

Efficient delivery of carefully designed and innovative wheelchair. Very pleased

Helpful and informative. Ensured I ordered the correct batteries for my chair.

This is my second Lith-Tech chair. I decided to upgrade after over five years of use. the original chair has gone to another user. It's slightly battered after being loaded into the boot of a car hundreds of times but works perfectly.
great product if you want a chair that lasts!

Very helpful and grateful advice

The delivery time was very fast and the travel bag was easy fit use after looking at the photos and Video

Vey prompt response and Lith-Tech provide everything needed including training videos and advice, and personal service.

I could not recommend this company more. I absolutely love my Smart Chair 1, which I've had for quite a while now, I took quite a lot of time to decide what chair to buy and from what company as I had made costly mistakes with expensive active manual chairs before and wanted to get my first electric chair right. It is a small owned business and Toby the owner interacts heavily with customers and is very knowledgeable and helpful which I really liked. He is happy to answer questions, helped me pick the perfect chair and the company have been able to help me with any small problems or questions I have had since. Ordering small parts or extras accessories you want is also really easy and quick. For me, it has been the perfect experience, after quite a few other not great wheelchair buying services and I will be going back for my next chair.

If you are ever looking for an electric wheelchair I can't recommend anyone else other than Lith-Tech Mobility, I did a lot of research on other models and I kept coming back to theirs and their company so I took the plunge & I had a Gold Demo and they didn't disappoint me one bit. They not only knew their product but they knew about what disabilities would suit which type of chair and the chairs are set up for you before you leave and you are happy with it (if you purchase one). I have had mine a week and been on 3 times taking my dog out for a walk which I never did with my previous chair, and I still have a full battery light. I'm even considering getting rid of my mobility scooter that I used to use for dog walking, it's that good. I'm so impressed. Thank You Toby & Paul.

Helpful expert advice and instruction to chose the right product as all disabilities are different so the staff recognise this and the abundance of patience.
I don’t normally leave reviews but this team deserve a mention and so does the product, I will update the product in a couple of months.

Great service help solve issue quickly and effectively in good time

Incredibly responsive. No annoying auto switchboard. Calls go straight to the business owner. Very knowledgeable. I ordered my chair on a Wednesday afternoon and it arrived early on Thursday morning in a completely different part of the country. Good quality product. Can’t fault the experience. I wish all companies were like them.

Paul was very professional and thorough in determining my requirements. Chair easy to unfold after removal from the box and instructions also easy to follow. My son had no problems getting me started. Now at 91 years, all I have to do is learn to steer in a straight line as the joystick is very sensitive! I like that the chair instantly stops when you take your hand off the joystick. Very reassuring.

I wanted to replace my budget light weight folding electric wheelchair with something more robust. I reviewed and contacted a few wheelchair suppliers and decided to go with Lith Tech based on their reviews and the fact that they don's sell unreliable budget chairs. And both Paul and Toby at Lith Tech took the time to analyze my unique needs, advised that in my case I rather come in to feel the different options before making a decision. I tried the two different options out as well, and they were right - for my unique needs the Carbon FS was ideal rather than what I had in mind initially. They didn't treat me as just a sale, else I would've walked away with the wrong chair.
The chair itself is great for my needs! Light weight, yet very durable, easy to fold and to remove the battery and it takes me everywhere I need to go. It is much more capable than the name suggests. But please make a point of speaking to Lith Tech before making your choice - every person's needs are a bit different and mine is quite unique.

They have also been giving me assistance and advice weeks after my purchase and I have confidence in their integrity, products and services. I will be a returning customer!

I have had my original lith tech chair now for 5 years. It’s fair to say it’s been through its paces! I have used it for day to day stuff like work and shopping and dog walks, it has also been to Barbados with me. I don’t worry about it at all, it does what it’s meant to with no hassle.

When I needed an extra chair it was a no brainer to come back to this company.

Toby is great, super helpful and knows his stuff. I look forward to a further 5 years of happy wheelchairing!

Just for clarity, my original chair is still going strong I just needed one to keep in the car for outings and another one for me to use at home.

I ordered a replacement bag that goes on the back of my wife’s electric power chair, it arrived the next day in the afternoon. The old one was 5 years old and needed replacing.
Couldn’t get a better service than that.

My wife’s XL developed a slight problem with one battery failing to lock into place on carrier. Power chair still operated but reduced power. Nearly four years old and first issue ever. Telephone call to Lith Tech and resolution to this problem offered via email instructions and photo. Instructions followed and immediately resolved problem. Again, exemplary after care from this company. I cannot think of any company who would respond so quickly to a request for help. Most would abandon you and try to sell new product! My wife sends her thanks to all at Lith Tech for their compassionate response.

This Business starts by providing a wealth of information on its numerous products, and how to get the most out of them. The friendly and knowledgeable staff ask many questions, to ensure that the product(s) they recommend meet your individual needs, and that you understand the benefits. This is followed by a “Test Drive” and full breakdown of how to get the most out of your chosen Model. From start to finish a very re-assuring process.

Thanks for your help in ensuring I ordered the correct batteries.

Ordered the SC XL which arrived very quickly. Easy to set up and does exactly what it say in the videos. It has changed my life since I am able to get out much more. Highly recommended.