Very competitive prices on Wolf Garten Garden interchangeable tools and handle. Website easy too navigate and order items. Could have been packaged a little better, items were just put into 2 boxes pu... Toon meer
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Lees wat reviewers zeggen
Purchased two hedgehog feeding stations and I am delighted with the quality of the product. It is strongly made and has a large viewing window so we can observe the visitors. Nigel kept me informed ab... Toon meer
Amazing customer service from little Fields, couldn’t fault them when I needed to make a purchase.
I ordered the chicken feeder just before Christmas, expecting delivery during January. Imagine my surprise when it arrived 2 days after I had placed the order, before Christmas. The hens are still a l... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Little Fields Farm! Our family-owned online store offers a vast selection of products tailored for passionate gardeners, pet lovers, and those involved in agriculture and poultry. Whether you're looking for supplies for horses, homeware, indoor gardening, or much more, we have thousands of items to meet your needs.
Contactgegevens
15 Brougham Street, LE1 2BA, Leicester, Verenigd Koninkrijk
- accounts@littlefieldsfarm.com
- littlefieldsfarm.com
3,9
Goed
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Order cancelled without explanation
I purchased a product, and then several days later my order was cancelled without any explanation or apology. Frustrating!
20 juli 2024
Antwoord van Little Fields Farm
So sorry to hear the cancellation email never arrived, it is usually done automatically with an explanation when we cancel. It's not something we like to do by any means.
Please accept our sincerest apologies.
Kind regards
Little Fields Farm
Poor communication
Order sent, progress checked, account said processing. This status didn't change, checked several times. No change. Checked reviews many poor. About to reorder a cheaper one from another supplier when the order arrived with no notification. Poor communication but satisfied with the conclusion.
19 juli 2024
Antwoord van Little Fields Farm
Good afternoon Alec, thank you for the review. On occasions technology does let us down with confirmation emails and dispatch notifications i am afraid. Since taking over this business a short while ago we have gained mostly lovely and positive reviews and some unfortunate ones where we have had some teething problems / technical issues but as a new business we strive to learn from these errors.
Kind regards
Little Fields Farm
The purchase was perfectly matched as…
The purchase was perfectly matched as the description. Very high quality. Delivery time excellent.
19 juli 2024
Antwoord van Little Fields Farm
Lovely, thank you for the kind review.
Kind regards
Little Fields Farm
As described
25 juni 2024
Antwoord van Little Fields Farm
Good afternoon Brian, thank you for the positive review and being a customer of Little Fields Farm. Could i kindly ask what we could improve on to make reviews like yours 5* in the future? Thank you very much.
Kind regards
Little Fields Farm
Antwoord van Little Fields Farm
Good afternoon Jayne, I have just checked on your order and i can see your order was dispatched this morning, We have had a bit of a delay from a supplier with a delivery arriving to us which has had a knock on effect to a few customers with their orders arriving in a timely manner. Your order will arrive with you tomorrow via DHL. You should receive the tracking information shortly from them with an estimated delivery time. My sincerest apologies for the delay and inconvenience.
Kind regards
Little Fields Farm
Short delivered and still awaiting response
After ordering a 10L tub of Slug Gone I only received 5L. Emailed over a week ago to ask if additional 5L tub can be sent but as of today, no reply
23 juni 2024
Antwoord van Little Fields Farm
Good morning Suzanne, Im sorry to read your review.
I have just checked on your order and i can see you have been partially refunded for the missing 5L of your order. Unfortunately our supplier seems to have a shortage of slug items at the moment, we were waiting for a delivery of them but it was cancelled at the last minute as the stock didn't arrive in for them to ship it to us, so a refund was issued to you as there would be a long delay getting this to you.
My apologies for this and any inconvenience caused.
Kind regards
Little Fields Farm
Antwoord van Little Fields Farm
Thank you for the kind review!
Kind regards
Little Fields Farm
Updated review.
The products came too late for the event I needed them for, they took one week delivery time. There was no indication when I ordered them how long delivery would take.
Products good, as described.
--------------------------------------------
Having had a reply from the company I am upgrading this review, as I hadn't noticed information on the website about the 4 days' dispatch time. After taking that into consideration, I feel the rest of the experience was efficient and as peviously stated, the products are fine, as described.
Thank you for taking the time to reply to my original review.
22 juni 2024
Antwoord van Little Fields Farm
Good morning Dorothy, so sorry to see you had a bad experience. I have just checked on your order and i can see it was dispatched out within the timescale provided on our website which is 4 working days (the majority of the time this is much quicker but if we are waiting for a delivery we say 4 working days just encase) then the 48 hour royal mail delivery time for light items. Please let us know if you would like to return them if they are no longer of use i will happily get that arranged for you and a refund issued, if you send an email to accounts@littlefieldsfarm.com i can pick that up. Our sincerest apologies again for any inconvenience caused.
Kind regards
Little Fields Farm.
No response … contact number on website…
No response … contact number on website says ‘you have dialled an incorrect number 01164 number goes to answering machine… waited 2 weeks now .. monies left account the same day!
20 juni 2024
Antwoord van Little Fields Farm
Good morning Terence, i am so sorry you have been having trouble getting in contact via telephone we must be experiencing some technical issues. I will get this looked into as we had the same thing happen last week.
I can see your items were dispatched last week but they have been held up with DHL for some reason, i will speak with them to see what happened but in the meantime i have had some more dispatched for you and are now with the courier and they will arrive with you tomorrow.
Our sincerest apologies for the delay and any inconvenience caused.
Kind regards
Little Fields Farm
I have tried to contact this company…
I have tried to contact this company about my recent order. It seem impossible to do so! I don't know what to do but they have taken payment for netting that doesn't seem to be going to come? Cath.
1 juli 2024
Review zonder uitnodiging
Antwoord van Little Fields Farm
Good morning Catherine, i am sorry you have had issues getting through to someone. We have had some staff holidays so we have spent a lot of time in the warehouse getting orders out, we are a small family run business with a small team. I can see you ordered on the 29/6 and your order was dispatched via royal mail on the 02/07 so well within our outlined dispatch times. I have checked the delivery time and it will arrive with you on 06/07 between 12:17pm - 4:17pm. Please bare in mind as you are over in Ireland royal mail can take a little longer getting to you.
Kind regards
Little Fields Farm
Poor delivery times, poor communication
Ordered 2 items on 8th June. One item arrived 3 days after order. No sign of the second item. No correspondence from the seller. Sent an email, no response. Tried a different email. Eventually got a response on 19th June saying the item had now been dispatched (no explanation, no apology). Item eventually arrived on 23rd June. Not impressed with the service and won't buy from this shop again.
8 juni 2024
Review zonder uitnodiging
Antwoord van Little Fields Farm
Good morning Sarah, i am sorry you were not properly communicated with. I will pass on this information to the team to improve for the future. This is not how things normally get handled at Little Fields and we hope you change your mind on using us in the future. I can see our suppliers delivery was delayed to us for the slug pellets which had a knock on effect for us getting your order to you which i offer my sincerest apologies for and i see royal mail also was delayed in getting your parcel to you.
Again my apologies.
Kind regards
Jade
Not sure why I’m being asked for a…
Not sure why I’m being asked for a review, when I haven’t received the product!!!
17 juni 2024
Antwoord van Little Fields Farm
Good morning Lucie, i am so sorry you have had a bad experience. I have just checked on your order and i can see it was dispatched a while back now so you should have received it. I have just logged on to check the status of your order and i can see the parcel is being held with DHL ( this usually means they have lost it.) I will chase this now to see what has happened (this has also happened to another customer) but in the meantime i have had another feeder dispatched for you and it has been collected by the courier and it will arrive with you tomorrow. Tracking information should come to you later on.
My sincerest apologies again for the delay and any inconvenience caused.
Kind regards
Little Fields Farm
Antwoord van Little Fields Farm
Great to hear! Thank you for the review.
Kind regards
Little Fields Farm
Antwoord van Little Fields Farm
Great to hear!
Thank you for the kind review.
Kind regards
Little Fields Farm
Was pleased to see Little Fields Farm…
Was pleased to see Little Fields Farm stocked it. Ordering was easy and product arrived within 2 days. Nice company, great range of products. Will certainly use again.
12 juni 2024
Review zonder uitnodiging
Antwoord van Little Fields Farm
Great to hear you had a fab experience! We look forward to your future custom.
Kind regards
Little Fields Farm
A purchase is a purchase
A purchase is a purchase, is the product any good,??, I'll let you know if it lasts a season or two,
30 mei 2024
Antwoord van Little Fields Farm
Thanks Patrick!
Kind regards
Little Fields Farm
Bamboo tunnel hoops…
Best price I could find anywhere for this item promptly delivered and as advertised.
26 mei 2024
Antwoord van Little Fields Farm
Great to hear! Thank you for the positive review and for your custom.
Kind regards
Jade
Little Fields Farm
quality pots
Again i'm buying for the 3rd time quality pots . My flower display is looking very nice.
29 mei 2024
Antwoord van Little Fields Farm
Thank you Susan for the 5 star review and being a wonderful repeat customer. Its very much appreciated.
Kind regards
Jade
Little Fields Farm
Antwoord van Little Fields Farm
Thank you for the review. :)
Kind regards
Little Fields Farm
The items were incredibly well packaged…
The items were incredibly well packaged and arrived promptly. They are good quality (we bought kilner half pint and diddy bottles) and we love them. Great for an excess made from smoothies. We also bought pyrex glass dishes with lids which are great for storing anything really. Very secure lid.
26 april 2024
Antwoord van Little Fields Farm
Thank you for the lovely review. It's very much appreciated.
Kind regards
Little Fields Farm
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