Liveohana Reviews 

101
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

I used Ohana to find a sublet for my bedroom in a shared apartment for the summer. I felt so much better finding a sublet through a trusted site like Ohana because I do not have to worry about collect... Toon meer

Beoordeeld met 5 van de 5 sterren

I've rented out with no hassles five times, good organization, provess and website is clear, and good tenants. never had a problem.

Beoordeeld met 1 van de 5 sterren

This website is trying to be Airbnb, even worse than bnb. They charge fees but poor service in return. They started with 3% fee on guest first, then 5% and quickly 7% now in 1 year. Since they keep in... Toon meer

Beoordeeld met 5 van de 5 sterren

Renting in NYC can be scary and I evaluated many options (from FB marketplace, Listings Project), and ended up finding the best place with Ohana. The process is clear and trustworthy and the Ohana stu... Toon meer


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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3,9

Alle reviews

(101)

42 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Best experience interning in NY

I had a fantastic experience subleasing through LiveOhana for my banking internship in New York. The process was smooth and straightforward, thanks to their user-friendly website. The place was clean and well-maintained, and everything went off without a hitch. Highly recommend!

3 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would give 6 stars if possible

Would give 6 stars if possible! The most attentive and resourceful team! I mainly worked with Berlin! She found an AMAZING 1 bedroom apartment for a short term stay for my partner and I as we move to NYC for the first time. Great transparency and advice while navigating the crazy process of finding an apartment in NYC. Would completely recommend :)

16 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Webpage to Find a Sublet

Ohana is amazing. The staff is so nice to work with. They are so dedicated to help me find a place, one that is a good match because they take into account what I am looking for! This is my favorite website to use when looking for a sublet. I have had a great experience. Currently I am in a sublet I love so much. The process is smooth and easy, Ohana staff guide you every step of the way, vetting out the hotel and tenant, and ensuring payment is secure. LOVE IT! - CANNOT RECOMMEND ENOUGH!!!

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing platform, great experience

Amazing platform! As a Superhost and a person who does sublets and rentals for a living (I know all the other platforms), I can say that Ohana team is doing a great job.
The website is very comfortable and easy to use, the costumer service is great and I got help through the whole process.
I found a nice person to sublet my room very quickly and for a great price.
Highly recommended!
Thank you Ohana 😁

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a fantastic experience with Ohana…

Had a fantastic experience with Ohana while finding housing during my summer internship in NYC. They carefully considered all my preferences, including location and budget, their matchmaking team curated an excellent selection of listings.
Their identity verification process is incredibly smooth, providing me with peace of mind compared to the risks of dealing with scammers on Facebook and Reddit.
Would suggest everyone to use Ohana for a hassle free subleasing experience.

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Working with Ohana was probably the best decision I made for leasing!

Working with Ohana was probably the easiest housing experience of my life. Trying to find a sublease in the city for the summer was absolutely awful until I found Ohana. They made my experience AMAZING and so easy. I truly didn't worry at all. The team is incredibly dedicated and cares about the clientele. If I ever return to the city and need a lease, Ohana will be the FIRST place that I go to!

17 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an outstanding experience with…

I had an outstanding experience with Ohana while helping a friend find housing in NYC. They took into account all my preferences, such as location, budget, and roommate criteria, and their matchmaking team provided a fantastic selection of listings. After we secured a place, they verified our identities, which made me feel much safer compared to dealing with Facebook scammers. They provided personalized service and helped ensure a secure and smooth process. Finding a trustworthy service for subletting can be challenging, especially in nyc. So grateful to their team. Overall, it was a 10/10 experience!!!

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best rental experience of my life

I had such a great experience with Ohana - they were incredibly responsive and helpful in finding a place. It was like I had a broker who was on my side, plus I didn’t have to worry about being scammed. I found an amazing deal for something I would not have found otherwise that was exactly what I wanted. Could not recommend highly enough.

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Saved my life!

I was in between apartments due to my friend’s lease ending after mine did and I was absolutely lost in what to do for the interim. I have had multiple friends be scammed on FB marketplace when looking for a sublet and I was too traumatized by their stories to use FB. Luckily, I stumbled upon Ohana and I was easily able to find a short term sublet to move into while I was in between apartments. It was a lovely experience and I would highly suggest using it if you are looking for a safe way to find a sublet in NYC.

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A lifesaver

I had been texting in different group chats I had looking for someone to sublet my apartment while I went home for the summer and I had no luck. I found that someone suggested Ohana on Reddit and it saved my life. THANK YOU <3

8 juli 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you Tamar!

Beoordeeld met 5 van de 5 sterren

Super easy to use

Ohana is super easy to use and made it 10 times faster to find a sublease, definitely using it again in the near future.

7 augustus 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you Muskaan!

Beoordeeld met 5 van de 5 sterren

Overall very easy experience

Although a bit skeptical at first, the entire process proved very easy to find a sublease. Overall communication was great, happy about the service as a college student

1 augustus 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you Arnav

Beoordeeld met 5 van de 5 sterren

I highly recommend Ohana if you need a…

I highly recommend Ohana if you need a short term apartment rental in NYC. They will save you hundreds on rent. They also give exceptional service and their rent process is quick and easy.

7 augustus 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you Tyler

Beoordeeld met 5 van de 5 sterren

Ohana is the easiest and safest way to…

Ohana is the easiest and safest way to rent an apartment. Much better than FB market place as the property and homeowners are verified. My roommates and I were able to find a perfect place for us over the summer on Ohana.

7 augustus 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you John!

Beoordeeld met 5 van de 5 sterren

I am currently subletting my apartment…

I am currently subletting my apartment through Ohana. The process was very simple.

During this process I was approached by several other companies to sublet with their platform, most of these were using off shored employees to handle everything. Ezra reached out to me personally to check in, and I really appreciated that.

I think there are a lot of people in the space, and I would guess some of these reviews are coming from those subletting services.

I had a great experience.

31 juli 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you Eli!

Beoordeeld met 5 van de 5 sterren

It was sooo easy to find a sublease

It was sooo easy to find a sublease for me and my friend through Ohana’s website! The process was easy and transparent! I tried Facebook first but so many scammers that I gave up but eventually tried Ohana and thank god I found something before moving out of my current place.

20 juli 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Thank you Kajal

Beoordeeld met 1 van de 5 sterren

Terrible customer service.

I booked a sublease with them, but they were unprofessional and rude via email. They sent my security deposit using the wrong payment method without any confirmation. Then, after I immediately told them, they told me they could not help me at all. Terrible middlemen. I would use other subleasing websites. I truly believe the only reason why we had a successful sublease was because the original tenant and I had a great relationship.

30 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Last year Ohana saved my summer

Last year I got scammed trying to find a sublease in NYC, and it was a total disaster. Then someone told me about Ohana saying it’s the only place to find legit subleases. Honestly my experience with Ohana was amazing. They verify hosts, set up quick intro calls, and only release payment after you move in. I found an incredible place for my summer internship and plan to use Ohana again this summer. Thank you Ohana for saving my summer

19 juli 2023
Beoordeeld met 5 van de 5 sterren

I’m a current NYU student and needed to…

I’m a current NYU student and needed to sublet my apartment for a month when going home to see family. I was able to sublet it within 2 days of listing on Ohana! It was amazing so needed to write a review! If you don’t want to deal with scams or stress, use Ohana to sublet!

2 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had a horrible experience with Ohana

I had a horrible experience with Ohana, and I feel compelled to share my story to warn others.

I booked a sublet through their platform, signed the agreement, and made the full payment in advance. When I arrived at the apartment on the check-in date, I was denied entry by the doorman.

I tried reaching out to both the tenant and the Ohana team. To my dismay, there was no response from either party. I was left completely stranded, without any information or support from Ohana.

Despite numerous attempts to contact Ohana about a refund for my deposit and rent payment, I have yet to receive any response or resolution.

10 juni 2024
Review zonder uitnodiging
Logo Liveohana

Antwoord van Liveohana

Hi Benjamin,

My name is Ezra (Co-founder and CEO at Ohana)

I am really sorry to hear about this experience. I also looked you up in our system and we have not had anyone named Benjamin Horowitz book a sublet on Ohana.

Regardless, if you give our support line a call I would gladly love to get on the phone with you so we can understand the situation and offer a solution.

Phone: +1 (844) 636-0897

hello@liveohana.ai

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