LIVHOME Reviews 

Very relaxed and able to look around without any pressure to purchase. Richard was very helpful and explained everything to us over a most welcome cup of coffee and a biscuit.

This is our second visit to the Brierley Hill branch and again we were welcomed into the store by Danielle who dealt with our new order very quickly and efficiently and she was extremely helpful. Again we came away very happy customers and can thoroughly recommend the staff and the store.

Excellent service from Tania we spent at least over 2 hrs with her she was so friendly, helpful and knowlagable. My husband came away very satisfied with his purchase. Thank You

The staff at the Letchworth branch were a pleasure to deal with, knowledgeable and friendly.
However the order and delivery system set by HQ is the worst I have ever experienced: to expect full payment without even knowing when the chair will be delivered and then expect me when I am abroad to ring you to maybe find out whether it may be by the year end is utterly customer unfriendly.
Would I buy from you again or recommend the company to friends? I very much doubt it.

Liz at Letchworth was so very helpful , patient and knowledgeable. She listened patiently, and it was no trouble when she had to repeat herself several times.
She explained the merits of different styles, and we felt no pressure at any point to make a purchase.
Plenty of parking space outside and a pleasant showroom. The coffee was welcome too.
Thankyou Liz

Paul & Jon were very helpful with the furniture being delivered, informed me when arriving and no issues, showed me how my recliner worked.

Excellent customer service at Cheltenham HSL. Special shout out for Pauline who served us and completed the order. Great knowledge and was super helpful guiding my mother in laws choice of chair. Ordered and delivered quickly to her exact needs.

Great experience from purchase to delivery. The team in the showroom were not pushy and let me sit on the sofa for a while to see if it was my fit. The delivery team of Paul and Jon took time to carefully put the sofas together, answer many questions and reminded us how to use the various settings. It is day one but sofa still is comfy, colour and size are perfect for the room. Very pleased with the purchase so far.

Without exception, all the ladies at HSL Rotherham, are friendly, helpful, efficient, and informative - it’s always a pleasure to go in their shop

Excellent customer service, I was contacted within 10 minutes of putting in an online request then subsequent contact was efficient and at the planned time. Home visit by Deborah and Billy. They couldn't have been kinder or friendlier to mum, they put her at ease and made the whole process simple. Both were very knowledgeable and professional throughout the visit and mum did not feel under pressure at any time.

Thankyou to John & Wendy who came and 7 gave me peice of mind helped me to make the right choice it was lovely meeting you both

Met with a very relaxed atmosphere, no pressure to purchase and an extremely knowledgeable team of sales people. Richard in particular really looked after us and it was a pleasure purchasing a high quality corner sofa from Livhome.

The girl was very knowledgeable and pleasant about my needs and went through everything I needed to know in great detail. I tried several chairs and was impressed and decided to purchase 2 chairs

I bought a mattress from the Letchworth HSL shop, The staff were very pleasant & polite,
I would buy from this store again.

Lynda Wheeler

We arrived at the store knowing we wanted 2 reclining chairs and were going to buy a sofa from elsewhere. The design of our new sofa from yourselves was far superior to the one we were buying originally. Lynn was absent fantastic from start to finish. She talked us through everything, from choosing the right match of leather to the sizes and the bases. She was so incredibly patient with us and very friendly. Lynn Dolan was an absolute star for putting up with us. Thank you very much.

Easy talking assistant no pressure answered all our questions in a well informed manner.

Jon and Ros were very welcoming and helpful. Both were obviously very knowledgeable and experienced.
I have dealt a few times with the Orpington branch of HSL and have always come away very satisfied

we had our sofa and 2 chairs delivered by paul & jon today . I received a call to give estimated time they would arrive 20 mins beforehand . Paul introduced himself an jon who was assisting with the delivery and brought our furniture in unpacked it an took all packaging away which was great . Paul an jon conducted themselves in a professional manner very carefully with my delivery ensuring that he checked every part of sofa & chairs when in 100% excellent condition in which I was fully greatful & satisfied with the delivery thank-you so much Paul jon great fellas great service .

I visited H.S.L. Bath and was very impressed with Tammy the salesperson who came to greet me. I was shown the type of chair I wanted to purchase but there was no pressure to hurry up and make my mind up. After a welcome cup of coffee I purchased a lovely recliner.

Jackie was so friendly and full of good advice. Guided me in the right direction.