LIVHOME Reviews 

Ian and Paul delivered our new chair today. Pleasant, helpful and informative. Excellent customer service.
Thank you

Very pleased with my new chair, arrived on time and ian and paul were very careful bringing the chair in and putting it into postion. Then carefully explaining the instructions with me
Very pleased.

I went with my husband to the LivHome HSL store in Aintree in order to look into buying a new riser recliner. We were made to feel welcome as soon as we arrived. I have mobility issues, and tried several chairs. I was assisted first by Brad, then by John, the store manager who seemed to best understand what I required in a chair. The Aysgarth 4 motor riser recliner, with a heated lumbar, seemed to suit me best, but as this was going to be a long term purchase, and had to be as comfortable as possible, I sat in the chair for a good length of time---and came back a total of 3 times, just to be sure. John was very patient and accommodating, yet unobtrusive. He gave me time to choose fabrics, and any extras I felt I needed. Everyone at HSL Livhome Aintree was friendly, knowledgeable, and very helpful. From the moment you walk into the store and are offered a beverage, to the time you leave, you are made to feel welcome. The quality of the British made furniture is good, the service is good, and the people working at the Aintree store are excellent.No sales pressure, just a comfortable experience.

Drivers Ian & Paul rang before turning up with furniture

Richard the design consultant was extremely kind and helpful offering assistance while we initially had a look around and welcomed us in. When we found a sofa Richard talked us through the design options and choices of materials. The purchase of the couch was extremely easy and stress free. Overall an extremely positive experience and would like to thank Richard again for his help.

Absolutely excellent customer service. Both Brad and John were awesome, very knowledgeable and very friendly. We came in for a look around and ended up buying a sofa! Would definitely recommend 👍

Livhome were absolutely amazing, we were purchasing a new suite for a house we were moving in to. Ann-Marie was our consultant, she was so down to earth, welcoming and explained everything. Felt very at ease with her. So much so, we even went shopping around but went back there and asked for Ann-Marie. Ann-Marie was so professional but did not make us feel pressured into buying from Livhome. Would absolutely recommend to anyone looking for new sofa/chair. Such high quality furniture, we will definately go to Livhome again and be asking for Ann-Marie!!!

After spending most of my working life in sales I always visit these shop's expecting pushy sales people and a bit of a pressure sales. However I was pleasantly surprised.
Visited the Aintree store today and what a great service. Richard was great to talk too, very knowledgeable about the products and put together a sofa to fit our needs and at a great price. We met most of the staff and they were all very polite professional and made our visit feel relaxed and enjoyable.
Thanks again Richard.

Excellent customer service! We came out for a new boiler and ended up buying a super new bed and mattress. Richard, a great guy and super helpful, even stayed open late to accommodate our needs, even on valentines night! Would definable recommend LIVHOME and in particular Richard. Thankyou so much for a brilliant experience.

The showroom was so inviting to start with and we were not jumped on like some places but received a welcoming smile from Bradley Kelly in Aintree Liverpool who made us feel at ease right from the start. He was extremely knowledgeable and listened to our every needs making it so easy to decide on a purchase without any pressure at all. Such a pleasant experience all in all.

Richard was looking after us ! He's absolutely fantastic, professional chatty and polite the customer service was outstanding!

Richard was very helpful when helping my nan choose her new sofa, he explained all the options and was very nice.

Richard took really good care of me and my family when we came in store looking for a chair for my grandmother. Complementary drinks of arrival and so friendly. Thank you so much

Great experience buying a HSL chair today. Richard was welcoming, explained the options, allowed me to try all the chairs explaining the different permutations of fabric, features and allowed as much time as I needed to work out what was best for me. The type of sales person (design consultant) I appreciate.

We visited today and the experience was amazing , made to feel really well looked after firstly by Richard then Bradley we were offered a latte whilst we talked over fabrics , it was the 1st shop we visited yet knew it was here we wanted to purchase our new sofa . The show room was beautiful the sofas are all modern stylish and excellent quality . We will be passing on our experiences to family and friends thank you so much xx

Richard was incredibly knowledgable and supportive as I attended the store a second time to view a the new Eden Dining Table I had my eyes on. Upon leaving, I returned 10 minutes later and made the purchase. The products provided by this store are nothing but luxury. The store has a very welcoming and elegant feel to it, clearly shown through Richard. Richard offered me food and drink, immediately making me feel at home. I am super happy with my purchase and cannot thank Richard enough for the service he provided!!!

The experiance with Richard was excellent from start to finish.

Nothing was too much trouble.

Quality of the product was also excellent.

Thanks

Anne- Marie was very polite and relaxed. She was very knowledgeable about the product we were interested in and was able to answer all our queries, nothing seemed too much trouble. After being given time to consider our purchase by Anne - Marie and her manager we were pleased to go ahead with our order

We came to Aintree with the intention of looking for a new leather suite. Richard was very helpful and looked after us so well from our initial visit we felt valued as customers and there was no pressure at all. We were offered tea, coffee and biscuits. The store is so beautifully laid out and the second visit we were also given the opportunity to talk to Joe interior designers regarding colour schemes and products. All in all this was a great experience.