LIVHOME Reviews 

Lovely customer service. They were very understanding with our excitement and open to negotiations. Certainly recommended for the customer service and the stylish couches. A bit more unique styles to the standard couches.

Come on looking for a sofa for Christmas and James has literally gone above to help me even when me and my auntie was a massive pain and had him absolutely demented can’t thank him enough for helping me get my house sorted for Christmas with my gorgeous new sofa

Paul and John delivered my suite 17th November 2025 Thank you . Lovely guys very professional, polite and helpful.
Ann Marie in the shop was very helpful.So pleased with our choice its beautiful suite Italian leather.

Got a nice glass of rose champagne of Jemes K. Nice designs no pressure sales and good deal with discount.

Richard has been super helpful and made the whole experience really chilled, informative and most of all no pressure and super friendly. Made up with the sales experience.

I was looking for a new mattress and this store was new. I appreciated being able to take my time. There was no pressure whatsoever. The Design Consultant, Richard encouraged me to try out the mattresses on display and even when I said that I would not be ordering without doing my homework, he encouraged me to do that and come back if and when I was ready. I checked everything and returned a couple of days later to proceed with the purchase.

James was lovely looked after both my elderly parents to purchase their new chairs tea and coffee freshly made .Fantastic experience from arriving to leaving .

Thanks to Paul and Jon who delivered our sofa today , very professional form the people in the shop to delivery . . Brillant customer service

Lovely quality of sofa
Paul and Jon who delivered sofa very friendly and professional

Ann Marie was the lady who looked after us in Aintree store.
She was so helpful nothing was to much trouble for her as she explained everything we needed to know. We finally made a decision and very pleased what we chose.

Bought the most beautiful headboard & base from LivHome today, the price was extremely reasonable considering the quality and choice f fabrics.

Our sales assistant Anne-Marie was extremely helpful & informative. No sales pressure which was great.

Ann Marie, was so helpful fabulous and very informative,found the whole process very smooth,she was very down to earth, and made me and my partner comfortable

Had a good experience when visiting your Shrewsbury store. Sue greeted us at the door with a smile and asked us what we had in mind. I wanted a new chair as the one I have has lost its support. Sue thoroughly went through what was correct for my height, sat me in the chair and told me what it did. I ordered a chair there and then. Good result

We needed sofas for the living room and office. Visited all furniture shops in Liverpool starting with LIVHOME because it was close.
After a few months of search and tests, we were convinced that LIVHOME was the place to offer us what we needed, both as a service and products. The other places were also proper but LIVHOME somehow stood out with their design, hospitality and attention of the consultants.
I would like to thank Richard and John for the patience and for listening carefully what we needed.
We selected an Italian sofa bed for the office and a wonderful cozy UK made sofa for the living room. We just need to wait for the sodas to be delivered.
Thank you again guys!

We had the most wonderful experience at Livhome! Gigantic thanks to Richard for his amazing assistance, attentiveness, attention to detail and customer service! We felt like all our ideas/visions were met in full and cannot wait to see the new sofas in our new family home! We recommend it with open hands! If you are ever in the Aintree, Liverpool shop ask for Richard, he will help you get the best experience!

Ann-Marie made our visit extremely pleasurable. She was very helpful and informative enabling us to to make a more informed choice on fabric. She also helped us with measurements. We are delighted with our purchase and it fits perfectly in our room. Thank you Ann-Marie for all your help in purchasing our beautiful sofabed.

Friendly staff Richard in particular!
Comfortable environment to look around and not pushy

What a lovely shop. Brad was so helpful from beginning to end. Lovely customer service. No pressure from anyone to buy, great selection of luxury sofas.

Sofa’s arrived with faulty material, technician arranged to give independent review, but was not independent, despite the customer service team agreeing with the faults, no remedial action was offered. Now stuck with faulty expensive furniture, however I have reported to the ombudsman.

Lorraine went out of her way to make our decision on which chair was most suitable for my husband need. Also provided my grandson with biscuits while we made our decision