Living-Water Ltd Reviews 

189
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Toon meer

Beoordeeld met 5 van de 5 sterren

We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Flessenwater leverancier
  2. Drinkfonteintje
  3. Kantoorbenodigdhedenwinkel
  4. Kantoormeubilair verhuurwinkel
  5. Waterfilterleverancier

Geschreven door het bedrijf

Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(189)

59 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service.
A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order.
If you’re thinking about buying water, they are the best, and offer a next day delivery which is great.
Thank you Living Water.

2 september 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Rosana,

Thank you for such a wonderful review! We're delighted Emogene made your first order so easy and gave you the confidence to choose Living Water. We'll be sure to pass on your lovely feedback to her.

Thank you for choosing and recommending us!

Kind regards,
The Living Water Team

Beoordeeld met 5 van de 5 sterren

Helpful & friendly

Helpful, and very friendly service

17 augustus 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Lola,

Thank you for your kind review! We're delighted to hear you found our team helpful and friendly. We really appreciate your support.

Kind regards,
The Living Water Team

Beoordeeld met 5 van de 5 sterren

Professional delivery service prompt…

Professional delivery service prompt delivery exceptional kind and friendly and respected above all with good customer service.

17 augustus 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Albert,

Thank you so much for your lovely review, and particularly your kind words about our team. Being friendly, respectful and providing excellent customer service are standards we place great importance on.

We'll be sure to pass your feedback on to the delivery team – they'll really appreciate it!

Thank you for choosing Living Water, and we look forward to serving you again.

Kind regards,
The Living Water Team

Beoordeeld met 5 van de 5 sterren

I’m very pleased from the whole…

I’m very pleased from the whole experience to order it get it fitted. It took me two days which is extremely fast. I am extremely delighted.

30 juli 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Rania,

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience and especially pleased that we were able to get everything completed for you within just two days in the middle of the heatwave!

Thank you for choosing Living Water, and we look forward to looking after you going forward.

Kind regards,
The Living Water Team

Beoordeeld met 5 van de 5 sterren

Customer Review

The phone service speaking to Admin/receptionist always very polite, helpful and resolves queries immediately and effectively, And tbe delivery driver twho brings the water are always professional, polite, very helpful and respectful, it is always a pleasure dealing with this company.

25 juli 2026
Beoordeeld met 2 van de 5 sterren

Servicing of equipment is not as per…

Servicing of equipment is not as per contract. Should be every 6 month, lucky if they come once a year… Also, you can use this as a tool to pull out of contract and most likely you’ll get few month free as a compensation!

11 juni 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Vilius,

Thank you for taking the time to share your feedback.

We sincerely apologise that, on this occasion, we fell short of the servicing standards you rightly expect from us. We appreciate your patience and the opportunity to put matters right.

Providing reliable service is extremely important to us, and we have taken steps to ensure that your servicing schedule is now back on track. In addition, we have proactively scheduled your upcoming services well in advance to provide reassurance and help ensure there are no further delays.

Feedback such as yours helps us improve, and we are grateful that you brought this to our attention.

Where we do fall short, we believe in treating customers fairly and making things right, and we appreciate the opportunity to have done so in this case.

Thank you again for your continued business, and we look forward to providing the level of service you rightly expect going forward.

Kind regards,
The Living Water Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, timely delivery. all staff are professional

9 maart 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Shaista,

Thank you for your kind review and for choosing Living Water :)

We're delighted to hear that you were pleased with our service and timely delivery.

It's especially rewarding to know that our team's professionalism stood out to you, providing a reliable and courteous service is something we take great pride in.

We truly appreciate your support and look forward to serving you.

Kind regards,
Samantha Price
02031399051

Beoordeeld met 5 van de 5 sterren

Good service at a great price

Hi, I had a wonderful experience. I enquired on Friday Morning, Received information. I ordered on Monday morning, received estimate, confirmed and set up payment.
I called Monday morning to confirm everything was ok and the water could be delivery on Tuesday morning as I was away in the afternoon. I received delivery as promised, I'm very happy with the service and delivery and recommend the company to future clients.

2 juni 2026
Logo Living-Water Ltd

Antwoord van Living-Water Ltd

Hi Sharon,

Thank you so much for taking the time to leave such a wonderful review :)

We're delighted to hear that you found the whole process smooth and efficient, from your initial enquiry through to delivery.

Providing clear communication, flexibility and reliable service is something we pride ourselves on, so we're especially pleased that we were able to accommodate your requested delivery time and deliver as promised.

Thank you for your recommendation and for choosing Living Water. We truly appreciate your support and look forward to working with you going forward.

Kind regards,
The Living Water Team

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