We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Toon meer
Bedrijf heeft geantwoord
I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Toon meer
Bedrijf heeft geantwoord
We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lloyds Cardnet
Geschreven door het bedrijf
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
Contactgegevens
Verenigd Koninkrijk
- lloydsbank.com/business/take-payments-with-cardnet.html
Take card payments with confidence
4,6
Uitstekend
537 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Have purchased a new business
Have purchased a new business , I have received best help from Remee Thakrar.
All send at right time, then took 5 minutes to start to use card machine
Really appreciated
Bruno
30 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Reemee.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Merchant Terminal
To sort out merchant services, Rehana was very Proactive. They have given Excellent customer service.
5 mei 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Rehana.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
I had a great experience dealing with…
I had a great experience dealing with Serhat regarding our merchant services. The communication was clear, professional, and efficient throughout the process. Everything was explained in a straightforward way, making it easy to understand the changes to our account.
Overall, very good service and support — much appreciated.
1 mei 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Sanjay,
Thank you for your review and positive feedback. I will share this with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
My request for my cardnet terminal was…
My request for my cardnet terminal was swift. Hannah was really helpful the entire process! She is an incredible professional with great communication skills. Her responses were always prompt and positive! She is a breathe of fresh air! Thank you Hannah
1 mei 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Hannah.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Professional, friendly and informative service
Professional, friendly and informative service.
Explained the options clearly which made choosing a suitable replacement POS card terminal straightforward.
Good communication and processing of new contract.
Thank you!
27 april 2026
Antwoord van Lloyds Cardnet
Dear Mr. Atkinson,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Dulcie was excellent
Dulcie was excellent, she helped me with a variety of issues, and even saved me some money...... that can't be bad !!
30 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Sam,
Thank you for your review and positive feedback. I will share this with Dulcie.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Changing Credit Card Machine
Very smooth transition from an old credit card machine to a new one. Cleo was very knowledgeable and ensured that we got the correct machine for our needs and that it was changed over quickly with no delay in usage
18 maart 2026
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
I have been speaking with Dulcie…
I have been speaking with Dulcie regarding a new terminal, she has been an absolute delight everything has gone ahead perfectly. Thank you
28 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Lorraine,
Thank you for your review and positive feedback. I will share this with Dulcie.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
On the 19th of April 2026 I spoke to a…
On the 19th of April 2026 I spoke to a young lady called Amber Gibson who was extremely helpful professional and knew what she was talking about. She’s a credit to your organisation.
4 februari 2026
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Amber.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
handset enquiry
When I phoned your representative David Guy was very helpful and polite.
He answered all my questions and
explained everything to me that I needed to know.
16 april 2026
Antwoord van Lloyds Cardnet
Dear Mr Thomas,
Thank you for your review and positive feedback. I will share this with David.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Richard Swinfield has been helping us…
Richard Swinfield has been helping us with cardnet since 2025 and has always been very helpful and informative with any information that’s he’s provided us.
23 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Laura,
Thank you for your review and positive feedback. I will share this with Richard.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Antwoord van Lloyds Cardnet
Hello Jim,
Thank you for your review and positive feedback. I will share this with Vanessa.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
We couldn't accomplish anything with…
We couldn't accomplish anything with those who said they would come back but never did.
31 maart 2026
Antwoord van Lloyds Cardnet
Hi Mr Borazan,
We’re sorry to hear about your experience and appreciate you taking the time to leave this feedback. We understand how frustrating it can be when follow‑ups don’t happen as expected.
We’d like the opportunity to look into this further and ensure your concerns are picked up appropriately. We’ll contact you directly to review this in more detail.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Excellent customer service
We was planning on leaving Lloyds Cardnet as our machine had become obsolete and required a new one. When I called I spoke to Cleo Swales and she was excellent. She offered me a more modern machine and gave us a more competitive rate. The customer service she provided was outstanding and resulted in us continuing with Lloyds Cardnet. I can not complement her highly enough
1 april 2026
Antwoord van Lloyds Cardnet
Hello Richard,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
100% helpful
23 april 2026
Antwoord van Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Cardnet
From initial contact with Richard Swinfield following a recommendation, to implementation with FISERV and later down the line with the Castle card machine, I cannot fault the service provided. Richard has been fantastic throughout the whole time.
I've had no problems at all since we went live in 2023.
23 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Daryl,
Thank you for your review and positive feedback. I will share this with Richard Swinfield.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
As a new Lloyds Cardnet customer
As a new Lloyds Cardnet customer, the onboarding was smooth, well supported, and everything is working as expected
22 april 2026
Antwoord van Lloyds Cardnet
Hello Andrew,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Excellent service from Serhat Sandalci.
16 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Sarah,
Thank you for your review and positive feedback. I will share this lovely review with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Michael Scott is always helpful and…
Michael Scott is always helpful and responsive in accommodating our needs.
15 april 2026
Review zonder uitnodiging
Antwoord van Lloyds Cardnet
Hello Lucy,
Thank you for your review and positive feedback. I will share this lovely review with Michael.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
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