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Lloyds Cardnet Reviews 

539
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

spent the day resolving many issues that were outstanding for a while....... Kelly Merritt our new Client Services manager in corp support has been amazing. Friendly, efficient and knowledgeable.. got... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker
  2. Bank
  3. E-commerceplatform
  4. Betalingsdienst

Over Lloyds Cardnet

Geschreven door het bedrijf


Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.

By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.

Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.

Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.

Take payments >

Existing customer support >

Contactgegevens

Take card payments with confidence

A card reader for every business, big or small

4,6

Uitstekend

TrustScore 4.5 uit 5

539 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(539)

348 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful and not pushy

Silvia was really helpful with assessing our needs and was not pushy at all and did not try to supply a higher spec card machine than we needed. She called back when she said she would.

Very helpful and pleasant.

26 maart 2026
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Antwoord van Lloyds Cardnet

Hello,

Thank you for your review and positive feedback. I will share this with Silvia.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

new card machines/ excellent customer service

having had major problems with my last card operator, I needed help urgently, this is where Lloyds Cardnet and especially Lorraine stepped up.
Lorraine was a massive help in the process at all stages and kept me informed throughout the process, regularly keeping in touch in a friendly and professional manner, ensuring that the situation was resolved in my 4 outlets as swiftly as possible.

2 januari 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello,

Thank you for your review and positive feedback. I will share this with Lorraine.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Designated manager James - first rate service

We now have a designated manager James, who having spent an hour discussing our facilities has sorted out all that we have been trying to for the past year or so. First rate service, thank you James

25 maart 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello,

Thank you for your review and positive feedback. I will share this with James.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 4 van de 5 sterren

Application…

The lady who dealt with the application. It makes a change to speak to someone on the phone and the phone is answered promptly

4 maart 2026
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Antwoord van Lloyds Cardnet

Hello Bernard,

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

EXCELLENT Customer Service & Support

Our company recently moved away from our current merchant payments provider to Lloyds Cardnet with the help and support from Deepak Joshi who was absolutely fantastic in ensuring the transition went smoothly.

Based on my experience with Deepak, I wouldn't hesitate to recommend Lloyds Cardnet as his personal approach to business is something that's sorely lacking with most companies these days and it's just a shame there aren't more out there like him. Nothing was too much trouble and we're now a happy customer.

Well done, Deepak, you're a credit to your company!

19 maart 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello Tim,

Thank you for your review and positive feedback. I will share this with Deepak.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Helpful, polite and professional

Anisah Akram who I spoke to was really helpful , polite and professional. My new equipment arrived when stated

9 maart 2026
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Antwoord van Lloyds Cardnet

Hello Steve,

Thank you for your review and positive feedback. I will share this with Anisah.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Very good customer service

Richard Freestone was extremely helpful during the application process. He explained everything in detail and was always available to help with the application and to answer any questions. Richard was very friendly and professional all the way through the whole process and delivered outstanding customer service. Thank you for all your help, Richard!

3 februari 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello Tove,

Thank you for your review and positive feedback. I will share this with Richard.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

General excellent service

The process was simple, easy to understand, professional and highly efficient. Matthew Crouch assisted me in choosing the right product for my needs. He was professional, clear, and provided all the information I needed honestly and with complete clarity. Thank you for making my choice a very easy one!

16 maart 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello Caroline,

Thank you for your review and positive feedback. I will share this with Matthew.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

My new card machine

Cleo (the agent) was very helpful throughout the call, explaining all the ins and outs of the new contract for my new credit card machine, she even helped me with the online form and pointing out where I had to sign etc. Very helpful overall, highly recommended.

13 maart 2026
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Antwoord van Lloyds Cardnet

Hello Barry,

Thank you for your review and positive feedback. I will share this with Cleo.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

David Guy was very helpful and dealt…

David Guy was very helpful and dealt with my application for an additional terminal very efficiently and answered any query I had in a speedy and timely manner.

2 maart 2026
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Antwoord van Lloyds Cardnet

Hello Christopher,

Thank you for your review and positive feedback. I will share this with David.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

AN EXCELLENT EXPERIENCE!

Can I just say that Michael Sutton is an amazing employee of Lloyds and a massive asset to the organisation!

17 maart 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello Gina,

Thank you for your review and positive feedback. I will share this with Michael.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Easy to set up

Easy to set up

5 maart 2026
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Antwoord van Lloyds Cardnet

Hello Allan,

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Anisah Akram ..EASY TO TALK TO

Anisah Akram ..EASY TO TALK TO, KNOWLEDGABLE AND VERY HELPFUL

6 maart 2026
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Antwoord van Lloyds Cardnet

Hello,

Thank you for your review and positive feedback, I will share this with Anisah.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication and explanation of additional products available

9 maart 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello Dan,

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Very Helpful

Telephoned up and spoke with Amber Gibson who was incredibly helpful and very patient at explaining in depth the answers to all of my many questions.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Lloyds Cardnet

Hello Harry,

Thank you for your review and positive feedback, I will share this with Amber Gibson.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Cleo explained what we needed and helped us make a decision on what seemed best for our situation. She understood that a contract could not be signed straight away, but helped with little reminders and was ready to get the ball rolling as soon as we were able to sign. A credit to your company.

20 februari 2026
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Antwoord van Lloyds Cardnet

Hello Kay

Thank you for your review and positive feedback, I will share this with Cleo.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 1 van de 5 sterren

Not good experience

Not good experience

9 maart 2026
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Antwoord van Lloyds Cardnet

Hi Mr Morse,
I’m sorry to hear about your experience and that we’ve let you down. Thank you for bringing this to our attention.
I’ll investigate this further to understand what happened and make sure it’s followed up.
Kind regards,
Sarah Cantrell - Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Excellent friendly service

Excellent friendly service

4 maart 2026
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Antwoord van Lloyds Cardnet

Hello Mohammad

Thank you for your review and positive feedback.

Kind Regards,

Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 5 van de 5 sterren

Adam was very good

27 februari 2026
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Antwoord van Lloyds Cardnet

Hello Mandar,

Thank you for your review and positive feedback.

We’re delighted to hear that Adam was very good, and I will share your comments with him.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Beoordeeld met 4 van de 5 sterren

Highly Recommend

Highly Recommend
Kian has been so helpful. Explained everything in detail and communication has been great.

5 maart 2026
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Antwoord van Lloyds Cardnet

Hello Catherine,

Thank you for your review and positive feedback.

We’re delighted to hear that Kian was very helpful, and I will share your comments with him.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

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