Lloyds Bank Insurance Reviews 

8.980
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic pet insurance. When my dog needed dental surgery and multiple teeth removed, we were worried about the cost as many insurers don't cover this. The claim was easy to submit, communica... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to obtain a quote. Excellent policy offered at a reasonable price. Good comparison with other similar policies. Good options of coverage including higher value items and awa from home cover. Easy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Already a Lloyds bank customer. The quote for home insurance was far cheaper than my last insurer, and with practically the same cover. Applying on line was easy and stress free.

Beoordeeld met 5 van de 5 sterren

Easy application process. Normally swapping over insurance is a thankless task but to be honest I found inputting all the relevant information to apply for Lloyds car insurance really straightforwar... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. ook in
  3. Autoverzekering
  4. Bank
  5. Tussenpersoon voor levensverzekeringen
  6. Tussenpersoon voor woningverzekering

Over Lloyds Bank Insurance

Geschreven door het bedrijf

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

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4,7

Alle reviews

(8.980)

3.692 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

informative

the site was easy to use and very informative at every stage

28 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Carol,

We are delighted to hear that you found our website straightforward to navigate and appreciated the helpful information provided throughout the process.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 4 van de 5 sterren
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi,

We are delighted to hear that you found our service easy to navigate and competitively priced.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 4 van de 5 sterren

Easy to understand.

Easy to understand.

6 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Peter,

Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 4 van de 5 sterren

Cheaper premium than last year and…

Cheaper premium than last year and great that claims over 3 years are ignored when most insurers record claims up until 5 years

12 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello Alastair,

Thanks for taking the time to leave us a review.

We appreciate your feedback regarding how previous claims are assessed, as we aim to offer fair value to our customers.

Have a great day!

Anthony
Lloyds Bank insurance

Beoordeeld met 5 van de 5 sterren

The company were very helpful and more…

The company were very helpful and more importantly it was easy to talk to some one for help and clarification.

1 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi,

We are so pleased to hear that you found our team so helpful. It is wonderful to know that getting in touch with someone for support and clear answers was such a straightforward experience for you.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Efficiency !

12 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Stuart

Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

The call handler was very helpful

The call handler was very helpful, knowledgeable and friendly. This played a part in making the decision to come back to Lloyds

6 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Pat,

We are so pleased to hear that your experience with our team member was so positive. It is wonderful to know that their friendly assistance and expertise helped guide your decision to choose us again.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent , really easy to get a price and straightforward ti buy

12 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello Gary,

Thank you so much for taking the time to share your feedback.

We are delighted to hear that you found obtaining a quote so straightforward. Your kind words mean a lot to us, and we truly appreciate your review!

Have a great day.

Anthony,
Lloyds Bank Insurance

Beoordeeld met 5 van de 5 sterren

A very easy web site to fill in

A very easy web site to fill in . Rang them a few days later to make sure I had got what we needed very helpful customer service.

4 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Heather,

Thank you for sharing your feedback. We are delighted to hear that you found our online application simple to complete and that our team provided helpful support when you called to confirm your details.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

So easy to navigate

12 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Graham,

Thank you for taking the time to leave us a 5-star rating. We are delighted to hear that you found our system so straightforward and simple to use.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 3 van de 5 sterren

Excellent Price, No Customer Service

The insurance was excellently priced but there appeared to be no way to discuss details of the policy with Lloyd's at any point so it was a leap of faith to trust my car to their organisation. Navigating the website caused only frustration not enlightenment. So, could do far better on communication but the policy suited my needs and was clearly outlined.

21 september 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Good afternoon,

Thanks for taking the time to leave a review.

I'm sorry to hear that you found the website navigation not what you expected.

When you log in, you'll be presented with multiple options, one of them is for your documents - you can find contact details on your Policy Schedule. You'll hopefully now have them for the next time you need us.

If you need anything else, please let us know.

Take care,
Anthony,
Lloyds Bank Insurance

Beoordeeld met 5 van de 5 sterren

The whole thing was so easy to do…

The whole thing was so easy to do online. Hassle free. And good price. I only need contents insurance

4 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Julie,

It is wonderful to hear that setting up your policy was such a straightforward and smooth experience. We are delighted that we could provide the exact coverage you needed at a great rate.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Customer Feedback

the person i dealt with on the telephone was very helpful and courteous.

12 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Roy,

We are so pleased to hear that our team member provided such polite and supportive assistance during your call. Thank you for taking the time to share your positive experience with us.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Very easy and great package

Very easy and great package

6 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Darryl,

We are so pleased to hear that you had such a smooth experience setting up your policy with us.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 4 van de 5 sterren
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Carol,

We're happy to hear that our directions were clear and simple to use.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 1 van de 5 sterren

No documents received yet and my baking…

No documents received yet and my baking app does not show my insureance

2 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Darren,

We sincerely apologise for the delay in receiving your policy documents. Having reviewed your policy, I can confirm that the original documents were issued on the day your policy was set up.

I have arranged for a replacement set of documents to be sent, and you should receive these shortly.

For help with your policy not showing in the banking app, please contact our Helpdesk on 0345 300 0116

If you require any further assistance regarding your policy, please do not hesitate to contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 4 van de 5 sterren

It was so easy to arrange my new home…

It was so easy to arrange my new home insurance when I move home

1 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Patrick,

Congratulations on your new home - we are so pleased to hear that setting up coverage for your new place was such a smooth and effortless process during your move.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

It was very easy to complerte the…

It was very easy to complerte the application for lloyds house insurance and also the price was very competative.

12 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi David,

We are so pleased to hear that completing the application for your home insurance was straightforward and that you secured a competitive price with us.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Easy and helpful

Easy and helpful

10 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi,

We are pleased to hear you found it easy to use and very helpful.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Beoordeeld met 5 van de 5 sterren

Changing my home insurance

Decided to look at my current insurer and Decided to look for a policy that would improve my cover at a reasonable cost.
I already hold several savings accounts with Lloyds and after speaking to Nicola my adviser we proceeded to formulate a more suitable form of improved cover at a more competitive rate.

3 oktober 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Greg,

It is wonderful to hear that you were able to upgrade your level of protection while also securing a much better rate. We are so glad our team member could assist you in finding a policy that perfectly suits your needs, and we truly appreciate your continued trust in us for your financial services.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

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