Lloyds Bank Insurance Reviews 

8.078
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I asked for a call back and it happened within a minute I spoke to a nice lady which makes all the difference to me and we set it up over the phone my dog has only just turned two and my tesco insuran... Toon meer

Beoordeeld met 5 van de 5 sterren

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was taken aback when the person who answered spoke in perfect english .I found this most reassuring and confident enough to take out the insurance,the gentleman was considerate and very helpful to m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Autoverzekering
  3. Bank
  4. Tussenpersoon voor woningverzekering
  5. Tussenpersoon voor levensverzekeringen

Over Lloyds Bank Insurance

Geschreven door het bedrijf

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,7

Alle reviews

(8.078)

3.456 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful

14 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Kenneth,

Thank you for your review, it's much appreciated.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

The online process was simple

The online process was simple, the language used was in Plain English and jargon-free and the cost the insurance very reasonable.

27 juli 2026
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Antwoord van Lloyds Bank Insurance

Hi Peter,

We are so pleased to hear that you found our online process simple, clear, and that the cost of your insurance was very reasonable.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 4 van de 5 sterren

Car insurance

It was easy to deal with online and the policy was easy to adjust. Plus being on the online app is a plus too

15 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi John,

We're so glad to hear that you found it easy to manage your policy online. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

It was easy to answer the questions

It was easy to answer the questions

16 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Velsha,

We're so glad to hear that you found it easy to answer the questions online. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

I was taken aback when the person who…

I was taken aback when the person who answered spoke in perfect english .I found this most reassuring and confident enough to take out the insurance,the gentleman was considerate and very helpful to my request .Thank you.

14 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Nigel,

We're so pleased to hear that your experience was reassuring and that our team member was able to assist you so effectively. It's wonderful to know you felt confident taking out the insurance.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Everything was online Easyand easy to…

Everything was online and easy to sort,nothing I didn't understand.

18 juli 2026
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Antwoord van Lloyds Bank Insurance

Hi John,

Thank you for your positive feedback! We're so pleased to hear that you found everything online to be clear and easy to understand. We appreciate you taking the time to share your experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Changing my car in the renewal period…

Changing my car in the renewal period is not the best as I discovered , however once I got through to the right person my stress was relieved almost immediately.

10 juli 2026
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Antwoord van Lloyds Bank Insurance

Hello Angela,

Thanks for taking the time to leave us a review.

I'm really pleased to see that once you spoke to us, we were able to get your issue sorted straight away.

Have a great day!

Sean
Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

Straightforward and easy to use

Straightforward and easy to use. Gave a good price in comparison to other insurers

1 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello Mark,

We love to see feedback like yours - thanks for letting us know.

Thanks for choosing us!

Sean
Lloyds Bank Motor Insurance

Beoordeeld met 1 van de 5 sterren

Unbelievably bad communications and customer service

Purchased car insurance with them online. Had an email through with policy number thanking me etc etc. Few days later they left a phone message to ring them which i did. Customer rep said couldnt find issue but they had been having issues with new policies registering and being delayed by a few days. I explicitly said is that all it is as i dont want to find in a few weeks time i have no car insurance, dont worry they said will all be fine. So today insurance expires i cant log on as lloyds says i dont exist and checking my bank statement they took my payment then subsequently paid it back without telling me. At no point have they contacted me to say the policy has been cancelled and i could have started driving today not knowing i had no cover. I am absolutely furious.
Update- i managed to speak to someone in person today and they have honoured the original quote. My complaint is them not telling me there was an issue in the first place so i could contact them and resolve it rather than the possibility of driving unintentionally with no insurance.

26 juli 2026
Review zonder uitnodiging
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello David,

I'm sorry you're not happy with the service you've had so far.

I'm happy to hear you have managed to speak to someone today so we can look to resolve your issues.

If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s

Thanks,

Sean
Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

Car insurance

Really easy to get a quote which is good cover at a good price.

2 juli 2026
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Antwoord van Lloyds Bank Insurance

Hello Sarah,

We love to see feedback like yours - thank you.

Have a great day!

Sean
Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

It was straight forward to answer the…

It was straight forward to answer the relevant questions and the price competitive.

29 juni 2026
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Antwoord van Lloyds Bank Insurance

Hi Yvonne,

We're delighted to hear that you found the process straightforward and our pricing competitive. Your positive feedback is greatly appreciated!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 3 van de 5 sterren

Not sure where my policies and contact…

Not sure where my policies and contact information is

25 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello,

I'm sorry to see you've not had a positive experience so far and I'd really like to help change this.

I have reached out to you directly with instruction how to log in and with some documentation.

If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s

Thanks,

Sean
Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi Lucy,

We're so pleased to hear that you found the process straightforward and that you were happy with the price. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

Very easy instructions to follow

Very easy instructions to follow, clear explanations given.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Lloyds Bank Insurance

Hi Alison

Thanks for taking the time to review us.

Have a lovely day.

Lesley
Lloyds Bank Car Insurance.

Beoordeeld met 5 van de 5 sterren

Consolidated Insurances…

Already bank with Lloyds and have just moved our car insurance to them. When our house insurance came up we got an good price and updated cover from Lloyds

20 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hi John,

It's wonderful to hear that you've had such a positive experience with us, especially with both your car and home insurance. We're delighted we could offer you a good price and updated coverage.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Beoordeeld met 5 van de 5 sterren

I have given you a five star rating

I have given you a five star rating, firstly, because when obtaining insurance from yourselves, it was fairly straightforward and reasonably simple, but was also quite speedy. Other companies I had been with have caused me major pain and unbelievable stress. Another good point is that it was very simple to download an insurance certificate, as with some other companies, it is impossible to download the proof that you actually have a policy. When using a different company, when you require the certificate, they request you to supply them with your email address. You send them the email address, and I tell you that email address, it doesn't exist, even though they are sending the information to that email address (how stupid and how incompetent).
A very easy way on in making a customer change their mind. Simplicity and accuracy is the best policy.

24 juli 2026
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Antwoord van Lloyds Bank Insurance

Hello there,

Thanks for leaving such a great review!

I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.

Hope you have a great day.

Jonathan

Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. I’m a new customer

24 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello Julie.

Thanks for leaving such a great review!

It sounds like buying your Lloyds policy was quick and easy - this is what we like to see.

Hope you have a great day.

Jonathan

Lloyds Bank Motor Insurance

Beoordeeld met 5 van de 5 sterren

Very quick and easy to do

Very quick and easy to do. No messing around

14 juli 2026
Logo Lloyds Bank Insurance

Antwoord van Lloyds Bank Insurance

Hello Carol.

Thanks for leaving such a great review!

I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.

Hope you have a great day.

Jon

Lloyds Bank Motor Insurance

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