Lobsters Online Reviews 

This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey Takemoto couldn't enjoy it.

Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spent numerous amount of time ordering and having the order not being received in time and/ or cancelled with other companies. Lobsters Online uses Fedex. and not UPS. Lobsters Online does has wonderful communication, wonderful prices and when ordered you can count on it being delivered on the date you asked for it. The lobster was totally awesome, very much alive, and the side order of Clam Chowder was excellent also. I will be ordering again . Thank you Lobsters Online. A+++++ rating for your company.

My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experience has been positive. Our lobsters have always arrived alive. On our most recent order we ordered for a Friday September 18th delivery. On Wednesday I received an email from FEDEX stating that my delivery was scheduled for Thursday. I like doing our lobster dinners on a Friday or Saturday so I don't have to worry about going to work the next day. I contacted Lobsters Online via email. Jennifer replied to me promptly with an email and follow-up phone call. She was very nice and professional and rectified the situation by reshipping my order. I honestly feel a little guilty that they sent me two lobsters at no additional cost, and I still ended up getting the two that were mistakenly shipped for Thursday delivery. I am a Lobsters Online (Lobster Trap) customer for life.

Always a delight to order a jumbo lobster from y'all. fresh, alive, and incredibly tasty. delivery was flawless.

I sent my daughter a birthday dinner with chowder and fish. Ordering was easy, delivery was on time and quality was amazing. Thank you

The lobster was dead and inedible. It was shipped on 2/26 and didn’t arrive till 3/2.

So we decided to order our V-Day meal in a box, and it was perfect. Dinner for two lobsters, oysters, and bacon-wrapped scallops, without the normal unexpected problems of driving to the city, finding parking, and dealing with the crowds.
Our meal arrived fresh-packed on V-day morning, and needless to say, the rest of the day went as planned and to our schedule.
Way to go, Lobstersonline would definitely recommend and use again.

Lobster wasn't delivered. I called to reschedule and no one called me back. I emailed TWICE without a response, so I don't know what's going on.

We live in California and have treated ourselves to live Maine lobster from Lobsters Online several times over the past years. They always provide an excellent service, and the lobster is always delicious - better value and quality than any restaurant we would find locally.

Beautiful lobsters arrived on time and were still very lively after a trip across the country. Excellent oysters and chowder also. Thank you!

Your price was better than mainelobster.com and they needed 2 day notice and you guys needed 1. It was great. I ordered on the 4th and my bday was the 5th

This order made a great Christmas present and it arrived in the middle of Missouri just as promised. Loved the dock box and the surprise of what we might receive for lobster size. I'll be ordering again!

Love this place. High quality and great customer experience.

The lobsters came as promised. It was easy to order. And when one of them didn't seem to last the 24 hours in the fridge before we dined, I was sent out another one promptly. I'm impressed with their lobsters AND their service! I miss New England, living here in California, but having a steamed lobster is a dose of nostalgia.

I asked for a specific date after xmas and was told that I would have to change it because of fedex. I did so and made it for the 24th of Dec. it did not arrive until the 26th after the dinner I had planned for the 25th. It was completely thawed out with two cooler bags also thawed out. I had to immediately re freeze it. I have complained about Fedex being an unreliable carrier in this area continually. We have had no problems with UPS in the past but you refuse to use them. In the future I will not order from you again. plus they leave it outside our gate. unacceptable.

As a former New Englander, it is usually easy for me to tell if lobster meat has been frozen or not. The 2-lb packs of cooked meat from Lobsters Online tasted very fresh, with that slightly salty-ocean tang that only fresh lobster has. Very happy with the purchase. The chopped meat was all claw and tail, none of the tiny pieces so often found in pre-packaged lobster. Definitely recommended, despite the expense.

Delivery was delayed a day and lobster was starting to thaw. My plan had been to freeze some but couldn’t.

The lobsters were excellent. They were fresh and shipped efficiently.

Always a pleasure to order a jumbo lobster from yall. Fresh, alive, and extremely tasty. Delivery was perfect.