This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Toon meer
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Lees wat reviewers zeggen
Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Toon meer
My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Toon meer
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contactgegevens
290 Shore Rd, 02532, Bourne, Verenigde Staten
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
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Heeft 20% van zijn negatieve reviews beantwoord
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On time and met my expectations
Poor packaging by FedEx
The lobsters were all at the bottom of the styrofoam package, on top of one another, when delivered. They were not separated from one another by the cardboard (reminiscent of what separates wine bottles), which I assume was the intent. Result: 2 of 10 were inedible when served 10/18/25 even after refrigeration. Company needs to hold FedEx accountable. Company needs to tell buyers the lobsters should be enjoyed the day they are delivered. The 8 we had were excellent!
Your lobster is the best by far of any…
Your lobster is the best by far of any out there. Always a treat
Thank you
Great lobster experience
32nd anniversary
Order 4 1 1/2# lobsters for 32nd anniversary they arrived on time as usual they were so delicious it was hard to stop eating them if you want the best lobsters order from this company every time
I've been a customer for many years and…
I've been a customer for many years and every transaction has been concise, informative, pleasant, and satisfying. I'll continue doing business with Lobster Online for many more years! Thank You and Many Blessings!
Bad Lobster
We ordered the 3lb lobster dinner for 2. One of the lobsters was totally bad. After cooking, the tail and claws were totally mush. The scallops were substantially smaller than pictured. I would have given a little higher rating for the oysters and clam chowder, but I received no response from my initial complaint.
I forwarded two bags of cooked lobster…
I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping or flying due to the NorEaster we were experiencing. She called me early enough that I could contact my friend and we arranged an alternate date. My friend is overjoyed and that pleases me as well.
Lobster meat arrived as scheduled
Lobster meat arrived as scheduled. The meat was fresh and tender
The lobsters 🦞 were wonderful
The lobsters 🦞 were wonderful.
Only problem was the shipping cost.
Best place to ship from
My order was completed and delivered as promised, and my relatives enjoyed and said it was very tasty
I had ordered two 8-10 oz lobster tails…
I had ordered two 8-10 oz lobster tails and had expected them to be of equal size however one was 8 oz and the other 10 oz. Besides the cooking time being different because of the unequal sizes it was awkward deciding who should get the bigger one.
Ship to Denver Every year for 6-8 years.
As every year. Delivery was right on time. Size of lobsters was all we imagined.
Well done
Three of the five lobsters arrived in Very bad condition
Three of the five lobsters arrived in very bad condition. I called Lobsters on line to inform them of this. I was told they would come back to life in the refrigerator crisper. But, they did not. When cooked their meat was very bad quality. The two lobsters that were healthy tasted very good. Overall it was very disappointing experience.
I would have given you more stars
I would have given you more stars, but I guess they were busy! You did an AMAZING job, we will be having more business in the future.
This is the 9th or 10 time I have…
This is the 9th or 10 time I have ordered from you guys. Each time has been outstanding!! Excellent packaging, lobsters are packed very well and have always arrived in good condition!! I have probably ordered 300 so far and will use you guys again soon. That’s for the great service and excellent product.
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