I had locked myself out and this was the only firm I managed to get hold of I was charged £50 call out & £195 for drilling the lock PLUS 20% vat a total of £245! I was then told a replacement loc... Toon meer
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Lees wat reviewers zeggen
AVOID !!!!! Absolute scammers. Quoted £150 numerous times, then was charged £558. When question he said he’ll just remove the new lock. The first worrying thing was when he arrived he scratched his he... Toon meer
Disappointed with extra charge that was not discussed or agreed. I booked a standard lock change throughout this website. I was at home, not locked out of my house so it was not an emergency. No em... Toon meer
they were late canceled and got charged they were late by 10 mins no big deal called to cancel becuse instead of getting locks changed i woud keep my apointment i had planned for today and worry... Toon meer
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DO NOT USE UNDER ANY CIRCUMSTANCES
I phoned up this company which is Local Locksmiths 24/7 and the woman quoted £49.00 after I'd told her my problem. Within ¾'s of an hour Gabriel turned up, he was really nice, bald headed and a foreigner, which wasn't a problem but you'll see why I gave his name and description when I've finished. My back door wouldn't open. So he arrived and took well over an hour to get the door open, which amazed me as I tried everything and couldn't do it, as it was really hard to do. I asked him if he could fix what was wrong with the door and he said maybe, I'll see what i can do. He could, but it will be dear. I was screwed really as I needed the job doing. So to cut it short he ended up putting a new barrel and a new door gear box in the door after taking out the big strip with all the hooks in it that was originally in the UPVC door. So I had no way of securing the back door the way it was security wise with the strip he'd taken out. I asked how much it would cost to replace the strip he'd taken out and he said over £400. Well I couldn't afford that so I was just happy he'd fixed the door with the new mechanism. Then the bill came up. He said that he wouldn't charge me tax because I was his friend and then he started going through what he'd done and how much it'd cost for everything that he'd done. £589.00 he charged me, so i had to pay it, I borrowed money off my Mum and paid it. I didn't know what to do, so I had to pay it. He then said if you buy the strip, phone him and he will come and fit and give me a 50% discount because I was his friend. The day after, I found Orrell Lock and Key, took the strip with all the bits that where still on it and it cost me £88.50 to replace it and that included a new barrel and my daughter fitted it that very evening. I'm 63 and I haven't a clue about stuff like this. Gabriel quoted me £400 for the new complete strip and it cost £88.50.
If you use this company you're in for a shock. Don't use them whatsoever. I am gutted that I've been conned out of so much money, especially because I don't have that sort of money. If this Bald little man named Gabriel and is a foreigner, he could be Polish but I'm not sure, comes to your door, be aware, you're going to get ripped off.
DO NOT USE THIS COMPANY. EVER.
Since I've wrote this I've got in touch with the Locksmith who has said last night that he worked for Z Locksmiths, this is a fella called Gabriel. He was the fella that came out. I phoned him this morning and he's said the company is 4 all services. So I don't know what to believe. Until the 1st company I've wrote about can prove he doesn't work for them, its staying up.
If it helps anybody who employs him, he gave me a reciept and his phone number 07904 062671 and the name of the company on the reciept is Local Locksmith 24/7. So be careful everyone in the West Lanc's area.
Clearly a scam
Clearly a scam. Advertises no call out fee. I'm locked out of my house only on the latch, guy arrives in an unmarked car and after 5 minutes of fiddling about with the lock and various locksmithing gear announces the only way to open is to drill the latch and replace the lock for £240. I say in that case I'll stay at a friend's because my girlfriend is coming back tomorrow with her key. Magically the door is open in 10 seconds. £99 "labour fee". Obviously I was expecting to pay a fee, but lying about a free call out fee and then lying about being unable to open the lock without replacing? Absolute nonsense.
SCAM Was quoted £49 on phone by foreign…
SCAM Was quoted £49 on phone by foreign lady for call out. Door would not lock. Nick (only first name on lanyard) attended in a car. No company vehicle. First said needed new lock and quoted me funny money. Told him to leave it. He then said it was the frame which he could fix for £120. I agreed to this. He unscrewed the metal insert which I could have done myself and advised me to go to b&q for draught excluder as the door does not close properly now and only locks with the one bolt rather than the original 5. Absolute scam. DO NOT USE. I now need a new door!
Scam do not use
Scam do not use. I should of looked at these reviews first. Driver turned up when my young son was in and started the work without given us a call with quote. I called him and he already started. Said it would be £94 labour fee and £150-£180 on top for a part. I said no i had lock done last year for 120 pounds. But he said hes started so he would still need £94 for what hes done. I called complained the foreign lady just says ill tell my manager. Nobody called. Because he started i said just have to do it. So he said hed fix only the middle lock for another £100 i Then i give him £200 There number on the invoice is wrong too. Absolute scammers
Absolutely disgusting company
Absolutely disgusting company! I accidentally locked myself out of my house last night and was panicking how to get back in, as I live alone. I googled for local locksmiths in my area. This company was the first I tried. I was told £49 fee and if they couldn't get in and had to take the lock out, I would have to pay extra, approximately £25 for a new lock. He arrived, didn't attempt to get into the lock, said it would be £125 to take the lock out and then I was conned into paying £95 for a new lock as the cheaper one he said was not burglar proof. £265 in total for 5 minutes of work. I've rang the company back today as the lock is loose and moving inside the door. They apparently only have 1 technician, (who turned up in a Skoda car with other men with him last night) and said if I wanted a new lock I would have to call another company. I told them that they needed to come and sort it out as they had fitted it. The technician then rang me and told me to check a screw in the door because it might be loose. In other words "I'm not coming back" He wasnt English and obviously a SCAMMER. DO NOT USE THIS COMPANY! THEY NEED REPORTING!
Stay away!!!!!!!
Stay away!!!!!!!
Awful experience today, leaving home this morning my lock snapped and I contacted this company to have the lock replaced. Came up in an unidentified bmw no official company van/car. Drilled hole in lock eventually got door open. Replaced with a plastic lock probably worth around £20 . Then told to replace the mechanism and lock in total £800!!!!! Yes £800!!!!! Told to pay £370 today which included temp
Lock…partner rang to complain only to be told from the “manager” you’re trying to scam us!!!!! Rude , unhelpful and extortionate!!!! Went with another company now with decent prices . If only I knew beforehand …!!!! Might get
My£100 deposit back for the new lock which in total would be charged £270
For an hours work to open and remove a lock!!!
Stay away, far away!!!!!!!
Ripoff
Wanted to change a lock. £40 labour but no lock prices given. Turn up and tell you it's £250 to replace with the same lock which you can buy from wickes for £20. Then charges £54 for cancellation. Cancellation costs more than the labour. What a rip off.
It was still cheaper to pay the cancellation and change the lock yourself watching a YouTube video.
Just been totally rip off call out and…
Just been totally rip off call out and changed a cool £400. Avoid.
I only wish I had ready more reviews
RIDICULOUS
Pure rip off, they will charge you an arm and a leg, holly Jesus Christ!!! JUST STAY AWAY FROM THESE HORRIBLE PEOPLE.
Don’t ever use these guys
Don’t ever use these guys! Absolute disgusting! Call out charge £49 then told £150 for new lock. However once job done was charged almost £500 as he forgot to mention extras!
Next day my new keys don’t work in the new lock! Called the locksmith back and he said it’s broke and we need new one! And we could have to pay again! This is for my elderly parents who are disabled! Please don’t use!
Dodgy pricing and bad manners
Looks like i got away lightly. Called for a quote, said £49. Guy arrived v quickly and told me £79 (lock was an old yale single bolt and i didnt want it replacing since it was just the internal door) I questioned the price and he ran the spiel of different locks etc. obviously you don’t really have a choice so i said fine.
He finished up leaving all the drilled out metal dust everywhere and chucked the lock on the ground.
When i checked my bank app id actually paid £89. 😠
Maybe they just pluck out random prices. Id avoid if i were you!!!
There was no drama in this crisis
Key dropped out of my pocket on a visit to an older lady to give her a bit of company. I rang at 9.30pm. The locksmith arrived 30 mins later (just as he had promised) - It took about 2 mins to remove and replace. Cheery, chatty young chappie. Yes, I expected it to cost me - but thankfully it seems that it will be covered by my insurance. What could have been a very anxious time was sorted very speedily.
Charged me an extortionate amount
Called them due to being locked out of my house, can’t fault them on timing to show up. However where I can fault them is the extortionate amount they charged. £460 to drill and replace the lock. Since the lock was ‘too difficult to pick’. When I asked about the price all he said was it was competitive pricing and to cover the company if something was to go wrong such as theft etc, which I think is ridiculous to charge extra to cover the charge the company would have to pay if something was to go wrong. Shouldn’t be charging customers higher rates just because they would have to pay out for someone else’s problems. Could have brought a drill and lock and done it for cheaper myself. If I had known they would charge this much I wouldn’t have used them!
Daylight robbery
Daylight robbery. My 17 son got locked out and googled a lock smith. £255 to drill and replace lock. Our trusted reputable l local smith tells me that they would have changed about half this. Crimnal
£600 to drill a lock out absolute rip…
£600 to drill a lock out absolute rip off……do not use this company!
These people are taking advantage big time
These guys have just been out to me as I’ve lost my key in the dark on my drive. I was told £75.00 call out.
They took advantage of me as I’m a 78yr old woman in the pitch black.
They were there for 10 to 15 mins and charged me £480.00 for drilling lock out and putting in new one leaving a horrid mess and not even bothering to pick up the mess they made.
I asked for email to explain how the work amounted to this price but that hasn’t happened. I need to report this as it is worrying me somewhat.
Horrible service
Horrible service. Was told it would be $65 dollars to get the door open as my keys were locked inside. Ended up saying it would actually be $80. Was told they would be there in 20 minutes. Showed up about an hour later and charged $108. Do not recommend these guys at all.
The quoted 40 over the phone and…
The quoted 40 over the phone and charged us £180
Scam Fraud Company
Scam Fraud Company
They take advantage of vulnerable people and charge too high!
They also take advantage of a panic situation the you face when you find you lock yourself out.
They don't tell you the price before they start to work, then charge me 500 for drilling two holes to open the door.
These guys scammed my 60 year old mum…
These guys scammed my 60 year old mum for 1600 and took advantage of the fact she was panicking.
A common locksmith scam is to say they have to drill the lock and replace it when they could have picked the lock in a couple mins.
No way does it cost 1600 to replace a lock, they took advantage of her.
No conscience, terrible people
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