I had locked myself out and this was the only firm I managed to get hold of I was charged £50 call out & £195 for drilling the lock PLUS 20% vat a total of £245! I was then told a replacement loc... Toon meer
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Lees wat reviewers zeggen
AVOID !!!!! Absolute scammers. Quoted £150 numerous times, then was charged £558. When question he said he’ll just remove the new lock. The first worrying thing was when he arrived he scratched his he... Toon meer
Disappointed with extra charge that was not discussed or agreed. I booked a standard lock change throughout this website. I was at home, not locked out of my house so it was not an emergency. No em... Toon meer
they were late canceled and got charged they were late by 10 mins no big deal called to cancel becuse instead of getting locks changed i woud keep my apointment i had planned for today and worry... Toon meer
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The locksmith was punctual and changed…
The locksmith was punctual and changed my locks efficiently. Gave me detailed quotes on the price and also extra advice on what locks would be better suited to my door. He even helped make my door close easier by shaving off extra wood which was a nice touch. Great service!
15 juni 2021
Review zonder uitnodiging
To be fair they did arrive very quick…
To be fair they did arrive very quick on a Sunday evening, late but they did charge us for it over £250. They then said they'd replace and fit lock. 15 mins work and £250 for 15 mins work to fit a £80 lock. Would never use again as others have said ridiculously expensive and prey on people
27 april 2021
Review zonder uitnodiging
Avoid this company completely
Avoid this company completely, they did a very bad job for me and charge extortionate amount. The name of the locksmith is George. Don’t trust him with any job.
31 december 2020
Review zonder uitnodiging
AVOID AT ALL COSTS
AVOID AT ALL COSTS
ILIE LANCIU AVOID!
£310 to fit in a lock?? What a scam.
£162 for the price of a new lock he said.. absolutely not.
Con artists. AVOID THIS COMPANY COMPLETELY! i learned the hard way. I am never calling them in my life and would actually tell people to avoid this company.
They don't come in a company car, they want the money directly to their bank account not the company account.
I regret this so much, i am mad at myself for this. They were also 2 hours late. I am reporting them to trading standards and the police
15 oktober 2020
Review zonder uitnodiging
Classic Bait and Switch technique
Classic Bait and Switch technique. I was quoted £55 and when they arrived and couldn’t pick the lock open they asked for £150. Even then they didn’t clarify “plus VAT” so I ended up paying £180!!!!
And they broke the lock and drilled the door, however I think it may have been justified in this case as the lock was completely malfunctioning.
My complaints were simply met with “I can leave and you can call someone else” but mostly in these situations you need someone fast.
I then complained formally via email to the company and of course no one acknowledged or replied to my email.
Never again. Avoid at all costs. Too bad there isn’t a “zero star” category!
11 september 2020
Review zonder uitnodiging
avoid this company
When I called, they told me locksmith will come in 30 minutes but he arrived after 90 minutes.
The locksmith told me that it is not possible to open the door without breaking the lock. I told him that I can break my lock and I call him to open it without breaking the lock. He still charged me £50 for just visiting (not fixing).
Later I called a local locksmith and he opened the door without breaking the lock in 5 minutes.
7 september 2020
Review zonder uitnodiging
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