Localbird Reviews 21

I booked a last minute hike for The Mantra Trail in San Jose, Costa Rica and I was impressed by the timely responses and that Localbird made sure my reservation was good to go before I headed out. The communication via WhatsApp was fast and efficient. Thank you for your professional and courteous service. And at a very reasonable cost. I will definitely recommend your company.

Booked a horse riding experience in Costa Rica... Spent an hour and a half waiting for our host, meanwhile trying to get things solved through Localbird chat... we got some false excuse why things had gone wrong ( found out the true reason later- entirely on the Localbird side )... we got a replacement experience - not the one we booked - and the promise of a partial refund for the trouble. Never got the refund. So that's underperforming twice. We will definitely never book through this agency again.

The team at Localbird was amazing in every aspect of planning our trip as first time visitors to Costa Rica. The time and help before the trip were so helpful!! They helped ensure we had a great itinerary, help ensure we had transportation covered with drivers to take us to all our spots. They were extremely responsive thru the What'sApp for any last-minute changes, etc. I highly recommend this team and appreciate everything they did to make our trip a success!!

Localbird was great to work with, they went above & beyond expectations with their service during our trip to Tamarindo. I scheduled a driver to take us from Liberia airport to Tamarindo, but it was for the next day. I messaged them through WhatsApp while we were in line at immigration & realized my error. By the time we got out of the airport, they had another driver waiting for us.

When Jorge dropped us back at the airport at the end of our stay, we left a purse with passports in the car, but didn't realize until he pulled away. We contacted Localbird & they got Jorge to turn around & bring it back.

Great people to work with & their vehicles are nice & clean. Tip: get the driver's WhatsApp number!

Localbird took all the worries and stress away. I requested/asked for things and they delivered promptly. They were available at any time to answer questions or book outings. Communication was fantastic! Highly recommend Localbird!

Unfortunately found this company incredibly difficult to work with. Despite checking and re checking information, was incorrectly booked for an trip which meant last minute changes. Details of experiences were not straightforward and not made clear on websites. I was offered a refund, which was appreciated, but it has taken two months and only when told I'd be seeking external support has action been taken.
We would have loved more events whilst in Costa Rica but so many negative experiences put us off using them.

After getting ghosted for my ride in Cancun I was hesitant to book another ride ahead of time. Localbird did a great job of communicating and updating driver, even with a 2 hour delay in my arrival. The driver was just outside of the airport with a clear sign with my name on it. Friendly and efficient. I'd highly recommend.

Localbird helped me plan my whole trip to Costa Rica and it worked with out a hitch.

We didn’t hire a car and they organised all our transportation and trips.

It was one of our best holidays

I had the wonderful experience of working with Lola Solozabal. All communications were clear , accurate and reliable. Lola sent me the information with options and then followed up with my choices. She understood my concerns and made sure to work through those issues. I would be very happy to recommend Lola and if required would go back to her for assistance. Merry Christmas and Happy New Year to Lola and all!

Tremenda experiencia, muy bueno el tour, completisimo y por lugares increibles. Lucia nos atendió muy bien desde el momento uno y el guía un fenomeno.

Working with Lara and Luna for Localbird in Tulum was very much a customer centered experience. They pride themselves on customer service and personal attention.

Localbird representatives were polite, knowledgeable, and efficient as I sought information on local tours and transportation in Tulum, Mexico. With patience they sought answers to my specific questions by contacting their guides and drivers. I appreciated their assistance and continued commitment to finding the best travel experiences in Tulum. I also was thankful for discounts they offered. Once booked, I received detailed emailed confirmations.
Luna and Lara were especially attentive to my inquiries and were dedicated to finding just what I needed. I highly recommend this professional company.

Excellent communication and they provide a first class service. Have used localbird to organise multiple return journeys from Cancun Airport to Playa and the service is excellent. 10/10.

Such an amazing company! They were so attentive helping me with change of plans and were so flexible. They also built a custom itinerary for me and my family with our family needs. I am so beyond grateful.

Excelente atención siempre estuvieron respondiendo mis dudas, un 100 en puntualidad, yo usé el traslado de aeropuerto-hospedaje-aeropuerto
Llegamos muy de noche y nos fuimos muy de día y tuvieron muy buenos tiempos y sombre todo nos sentimos muy seguras !! Gracias :)

From beginning to end, local bird helped made our family trip unforgettable. Everything was taken care of and they made excellent recommendations.

Great company
Proposed the best activities
Always responsive even at weekends
Very nice and professional crew especially Catalina who was my agent
They always let you know in advance for each activity and everything flows very easily
And they give good prices
Very recommended

My hotel in Puerto Escondido recommended Local Bird for booking tours, and I’m so glad they did. I used them for a dolphin-watching tour, and it was an incredible experience. Everything was seamless—they arranged my transportation and provided a fantastic boat captain. Highly recommend!

Stress-Free and Unforgettable Thanks to Localbird!
Our entire trip was absolutely amazing, and we owe so much of that to Localbird! From setting up all of our excursions and transportation to coordinating private chef services, they took care of everything — and did it flawlessly. Thanks to their support, we were able to fully relax and enjoy every moment without a single worry. The experiences they arranged were top-notch, and their team was responsive, organized, and incredibly friendly. Planning for a group can be stressful, but Localbird made it smooth and seamless. Highly recommend them if you want a trip that’s fun, effortless, and full of unforgettable memories!

The Company picked us up directly from our resort Pacific Kalokairi on a Mtn (super amazing resort!) and took us to the tour, in an SUV. And the tour itself, It was so incredibly worth it! Moises is so impressive, knowledgeable, talented and a thoughtful local who’s love and passion for the country, ecosystem, and animals is outstanding. This tour with Moises is definitely one we would recommend to all! We were able to stay in town and eat lunch here afterwards so double bonus. Thank you again Localbirds for making it so easy and so memorable.
Stefanie Jankowski
Wisconsin US