As it stands I haven’t received my order or any response to my email querying it. Delivery tracking says waiting for sender to despatch. Will update this review and rating when they give me reason to!... Toon meer
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Lees wat reviewers zeggen
Because of an operation some years ago, I am prescribed loperamide capsules. My script came this month and they'd sent tablets instead, which go through my reduced intestines too fast to fully dissolv... Toon meer
I don't normally write reviews but after being put off by some bad reviews on here but risking it I thought I'd share my experience. I ordered 2 products at a substantially cheaper price than boots... Toon meer
Bedrijf heeft geantwoord
This is the second time I've ordered from Local Pharmacy online. My items are despatched quickly and I'm updated via email on the delivery times. Securely packaged. The product I order is much che... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Local Pharmacy Online, our talented team of pharmacists and care specialists work tirelessly to raise the bar for what we can expect from an online pharmacy. We understand how important your diet, lifestyle and daily habits are to your health. The Local Pharmacy Online started from over 2 decades of in person experience delivering top quality pharmaceutical support to our local community in London.
Contactgegevens
39 Junction Rd, Upper Holloway, London, N19 5QU, London, Verenigd Koninkrijk
- info@localpharmacyonline.com
- localpharmacyonline.com
4,2
Goed
228 reviews
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Great servive and easy to use
Easy to navigate website, easy to find the product we wanted, that seems to have disappeared from the high street where I live, fast delivery, and some lovely samples in the box to try, highly recommended, will be purchasing again for my elderly father this time
3 juli 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Ordered and paid for items but…
Ordered and paid for items but eventually received refund as items not available. Too late to order from elsewhere in time for holidays. Your email stated that item not available but website not brought up to date yet items were still being advertised as available on website
1 juli 2022
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Let down !
Zero communication! Ordered a toothbrush which never arrived and was just given a refund after 10 days! No explanation as to why I didn’t receive my item …. I suppose I should be grateful that I actually got a refund! Don’t waste your time ordering …. you probably won’t get it !
17 juni 2022
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Item received was not new, but customer services good
Whilst the product arrived swiftly which was good the product received was already open with signs of usage and blood pressure readings already in the machines memory.
The blood pressure machine compared to other major manufacturers appeared to be value for money, a good sized/range cuff, memory and a manufacturer recognised by a hypertensive society. All reasons to buy the product but just a shame it had already been used and was not new upon receipt.
I emailed customer services with a review I would have left (since I have rethought) and received a refund. This was a welcome surprise but they acknowledged the item I should have received should have been new.
Delivery time 5 stars, Customer Services
5 stars, functions of machine 5 stars, but item received 2 stars.
15 juni 2022
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Didn’t hear anything about my order for…
Didn’t hear anything about my order for absolutely ages and then it was eventually cancelled as the item was out of stock. Plus they keep on asking for a trustpilot review!
14 juni 2022
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Very happy with my purchase
Very happy with my purchase. Really quick delivery, well packaged, love the free samples!
11 juni 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Took my order
Took my order, took payment. Told me it was dispatched then a further email two days later saying all items I had ordered were out of stock
10 juni 2022
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Excellent
Good price and free delivery made this site cheaper than others offering the same product. Good delivery tracking and prompt service, can’t fault it and will use again, thank you
10 juni 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Very happy thanks
10 juni 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Very quick service
7 juni 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
I needed this item quickly
I needed this item quickly, so I paid a little extra to get the Express delivery (within 24 hours it stated) This was what encouraged me to place order with you. I was mislead. The parcel took 3 days
2 juni 2022
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Great services!
1 juni 2022
COMPLETE TIMEWASTERS
KEPT TELLING ME THE ITEM WAS ON ITS WAY BUT IT NEVER ARRIVED. FINALLY INFORMED ME ITEM WAS NO LONGER AVAILABLE YET YOU COULD STILL PURCHASE IT DIRECT THROUGH AMAZON AND THATS WHAT I DID. TOOK 10 DAYS TO GET A REFUND. WHAT A SHAMBLES
31 mei 2022
Review zonder uitnodiging
Antwoord van Local Pharmacy Online
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
A very quick delivery service and found…
A very quick delivery service and found the website so easy to use.
15 mei 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Great service and quick delivery.
8 mei 2022
Antwoord van Local Pharmacy Online
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
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