Come al solito ottima esperienza con la sede alla stazione di Civitavecchia. Mi sono anche trovato benissimo alla riconsegna con l'ottimo Gabriele al quale comunque ho notificato il fatto che il sat... Toon meer
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Lees wat reviewers zeggen
La Procedura di prenotazione immancabile eseguita in maniera ottima dal sig jacopo , macchina pulitissima e funzionante Riprenotero' di sicuro di nuovo con voi . Grazie
Bedrijf heeft geantwoord
salve, tutto sommato ci siamo trovati bene; Jacopo collega giovane ma professionale e disponibile. siamo arrivate dalle marche in treno e purtroppo arrivate con ritardo e ci ha aspettato per il ritiro... Toon meer
Bedrijf heeft geantwoord
I have used every hire car company you can think of on 4 continents and Locauto are the best. Customer service comes first - not up selling - and they are always very accommodating. If your p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Locauto Group - Civitavecchia
Geschreven door het bedrijf
🚙 Locauto Group: la mobilità su misura, 100% italiana
Da oltre 45 anni siamo un punto di riferimento in Italia per chi cerca soluzioni di noleggio auto e veicoli commerciali a breve, medio e lungo termine, flessibili e affidabili.
Siamo un gruppo 100% italiano, con una rete di circa 110 uffici di noleggio presenti nei principali aeroporti ✈️, stazioni ferroviarie 🚆 e città 🏙️; dal 2013 partner per l’Italia di Enterprise Mobility, leader mondiale nel noleggio auto 🌍.
Abbiamo rivoluzionato il noleggio tradizionale rendendolo più smart e digitale, grazie a servizi innovativi come:
- ⏱️ SMART CHECK-IN, per ritirare il veicolo direttamente in parcheggio, senza attese
- 🐾 BAU THE WAY, per viaggiare con il proprio amico a quattro zampe
- 🧑🎓 LOCAUTO YOUNG, pensato per chi ha appena conseguito la patente
In più, con il nostro programma fedeltà MYLOCAUTO FRIENDS 🎁, premiamo la fiducia dei nostri clienti con sconti e vantaggi esclusivi.
Che tu sia un privato 👤, un’azienda 🏢 o un professionista 💼, siamo il partner ideale per muoverti in totale libertà 🚙.
🚙 Locauto Group: tailor-made mobility, 100% Italian
For over 45 years, we have been a point of reference in Italy for those seeking flexible and reliable car and commercial vehicle rental solutions for the short, medium, and long term.
We are a 100% Italian group, with a network of around 110 rental offices located in major airports ✈️, railway stations 🚆, and cities 🏙️; since 2013, we’ve been the official partner in Italy of Enterprise Mobility, the global leader in car rental 🌍.
We have revolutionized traditional car rental by making it smarter and more digital, thanks to innovative services such as:
- ⏱️ SMART CHECK-IN, to pick up your vehicle directly in the parking lot, with no waiting
- 🐾 BAU THE WAY, to travel with your four-legged friend
- 🧑🎓 LOCAUTO YOUNG, designed for new drivers
Plus, with our MYLOCAUTO FRIENDS 🎁 loyalty program, we reward our customers’ trust with exclusive discounts and benefits.
Whether you’re a private individual 👤, a company 🏢, or a professional 💼, we are the ideal partner to move with total freedom 🚙
Contactgegevens
Piazzale Scipione Matteuzzi, 00053, Civitavecchia, Lazio, Italië
- +39 07661800750
Unisciti a MyLocauto Friends
4,4
Uitstekend
212 reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sono stati veloce e gentili
8 november 2024
Antwoord van Locauto Group - Civitavecchia
Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra
Professionalità
Professionalità, gentilezza e disponibilità, super consigliato! Prezzo
Competitivo, auto ottima!
7 november 2024
Antwoord van Locauto Group - Civitavecchia
Grazie! Corro a portare i tuoi complimenti ai miei colleghi. A presto, Enrico
Dispute over vehicle damage
Dispute over vehicle damage. Rented vehicle at Rome FCO. Vehicle had several scratches and body damage as noted on vehicle inspection prior to acceptance. Several scuffs on rear of car and was informed by Locauto representative that they were no concern and considered normal wear and tear. Returned vehicle in Civitavacchia and Locauto representative noted a scuff on the lower rear fender. This claimed damage was not visible in his photo that was provided in his damage report even after he attempted to highlight the area by rubbing and applying his saliva to the area. This reported damage did not occur during my rental period. If existing damage cannot be detected in the parkade in FCO with poor lighting and supplemental lighting using an i-pad, how am I responsible for reported damage that cannot be captured in a photo in good natural light. This damage report, dispute of claim and completing of forms and reports has resulted in a very negative experience. The bill for 275 euro for the claimed damage is outrageous. It would appear that there are different standards in what is considered reportable damage in different Locauto locations.
7 november 2024
Antwoord van Locauto Group - Civitavecchia
We are sorry to read your negative feedback. We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Carlo
The young man who give me the car was…
The young man who give me the car was wonderful.
Nice,smile,explain good
and I like it.
1 november 2024
Antwoord van Locauto Group - Civitavecchia
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Noleggio auto
Ottimo servizio di noleggio auto ,
personale molto professionale e disponibile, auto perfetta e nuova. E stato un piacere.
22 oktober 2024
Antwoord van Locauto Group - Civitavecchia
Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra
Very difficult to find the drop off
Very difficult to find the drop off. Spent an hour looking for it.
27 oktober 2024
Antwoord van Locauto Group - Civitavecchia
We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Gaia
Staff was very prompt and acommodating
14 oktober 2024
Antwoord van Locauto Group - Civitavecchia
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Servizio di assoluto livello
Servizio di assoluto livello, in particolare l'ufficio di Civitavecchia nella persona di Simone che è stato di una gentilezza e disponibilità rara di questi tempi.Da consigliare!
8 oktober 2024
Antwoord van Locauto Group - Civitavecchia
Grazie, è bello sapere di aver fatto un buon lavoro! A presto, Ginevra
Antwoord van Locauto Group - Civitavecchia
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Antwoord van Locauto Group - Civitavecchia
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Antwoord van Locauto Group - Civitavecchia
E’ bellissimo poter leggere la tua recensione, siamo davvero contenti e ti aspettiamo per un nuovo viaggio insieme! Erika
Reibungsloser Service
Simone ist ein freundlicher Mitarbeiter von Locauto. Wir haben ein neuwertiges Fahrzeug erhalten. Das Fahrzeug war innen sauber. Die vorhandenen Schäden am Fahrzeug waren bereits digital auf dem iPad eingerichtet, sodass man nur noch per Unterschrift auf dem iPad dies bestätigen konnte. Eine Mail erhält man unmittelbar über das Dokument. Die Übergabezeit verkürzt sich dadurch sehr. Kann diesen Vermietservice weiter empfehlen.
24 september 2024
Antwoord van Locauto Group - Civitavecchia
Thank you Nikolai for your feedback! We cant wait to have you on board again and deserve the 5th missing star! See you on the next rental, Luca
Antwoord van Locauto Group - Civitavecchia
Grazie, è bello sapere di aver fatto un buon lavoro! A presto, Ginevra
velocità di consegna e ritiro auto e…
velocità di consegna e ritiro auto e gentilezza del personale.
17 september 2024
Antwoord van Locauto Group - Civitavecchia
Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo
Location very convenient.
Location very convenient.
Personal service very good, as always.
12 september 2024
Antwoord van Locauto Group - Civitavecchia
Thank you for your feedback! See you on the next rental, Carlo
OTTIMO
OTTIMA ACCOGLIENZA A CIVITAVECCHIA E MOLTO DISPONIBILI.L'UNICA PECCA E CHE ALL'ARRIVO A ERBUSCO PER LA RICONSEGNA DOPO LE 17.30 IL PERSONALE ERA ANDATO VIA E LE CHIAVI LI HO LASCIATE AL BAR SOTTO LORO INDICAZIONI.
27 augustus 2024
Antwoord van Locauto Group - Civitavecchia
E’ bellissimo poter leggere la tua recensione, siamo davvero contenti e ti aspettiamo per un nuovo viaggio insieme! Erika
+ Quick take it & quick return
+ Quick take it & quick return
+ Similar booked car availability.
- - Some important informations were missing on time of take it because responsible person was absent
23 augustus 2024
Antwoord van Locauto Group - Civitavecchia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Assistenza precisa
Assistenza precisa, appuntamenti rispettati e disponibilità nell’ andare incontro alle esigenze
23 augustus 2024
Antwoord van Locauto Group - Civitavecchia
Grazie! Non vediamo l’ora di riaverti a bordo! A presto, Gaia
Services very good very helpfull
We need at services right away and tou gave solutions at the problem we have I. That moment thx
14 augustus 2024
Antwoord van Locauto Group - Civitavecchia
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very efficient service and I like the…
Very efficient service and I like the option “Don’t Worry” though it is a little expensive to add this.
21 augustus 2024
Antwoord van Locauto Group - Civitavecchia
Thank you so much! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca
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