Outstanding service from start to finish, easy to order and book, customer services were very helpful in between with some things I was struggling with. The doctors report/comments/advice was clear a... Toon meer
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Lees wat reviewers zeggen
Excellent service. Easy to arrange home visit and received the results after a few days together with the doctor's detailed report highlighting the issues that need to be addressed with the GP includi... Toon meer
No support phone contact number. My process of shipment was STOP by DHL due to account Credit Stop. After waiting on my result I have received very poor data visualization report different what TruAge... Toon meer
This is by far the easiest private blood test company that I have used so far. Good range of tests available at a really reasonable price, with reasonably priced add ons. Option of phlebotomist to com... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.
Contactgegevens
167-169 Great Portland Street, W1W 7FG, London, Verenigd Koninkrijk
- support@lolahealth.com
- lolahealth.co
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Saw early signs of inflammation that turned out to be Lymphoma.
I planned to use Lola to monitor diet and exercise, However my first test also picked up high platelets and globulin. As they were just above normal range, The Lola GP mentioned them in their analysis and said that this is a sign of inflammation and that the trend should be monitored.
A couple of weeks later I started to develop some back pain that wasn't related to exercise and then some lower chest pain as well. I had a telephone conversation with my local GP and they at first thought it was most likely muscular in nature. They did suggest a visit to A&E if I felt chest pain as a worry but only a precaution , then I remembered about the above normal results. Suddenly they were much more insistent about the A&E visit. A&E cleared me of the normal acute illnesses but they did a CT Scan which picked up a mass. Two months later after more tests, biopsy etc, I'm on Chemo for Non-Hodgkin Lymphoma.
So while I think this would have been picked up eventually, I believe the Lola blood test helped short cut the process as I wasn't minded to go to A&E until the GP's change of heart.

Antwoord van Lola Health
Excellent service
Excellent service. Slight hiccup to theform for the nurse/phlebotomist not actually been printed. Also, because of this I didn't realize the package I chose didn't include the thyroid blood tests!! So a little annoyed to say the least after paying so much.
The nurse was brilliant, polite,friendly and professional!
First time using the service
First time using the service . Prompt communication leading up to postage and arranging appointment .
Phlebotomist Kwun Yi Ng was polite and professional .
Would use the service again in the future.
Takes money but never turns up
Quite a lot of money for a blood test that no one turns up. Apparently a nurse was going to turn up in the morning. No one tunes up. Then in the evening. No one turned up. Don't waste your money and just ask your GP doctor as they're have a right to do blood tests.
From the begining Lola health have been…
From the begining Lola health have been very good. I found them on Google. Booking was very easy. The nurse came out and was nice, polite and early. I had confirmation emails and texts to update me where my blood tests were in the system. The results came back in around 4 days. I am very pleased with the service.
Great service
Great service, reliable and fast, with easy to understand results. Having a nurse taking your blood at home is the main selling point for me. Will be good to see more test that can’t be done on the NHS like HOMA IR, Hcy etc and be able to tailor what test you want
What a great service
What a great service, I was after a blood test, without seeing a doctor or going to a private hospital, I ordered the test, it arrived the next day, a lovely lady came to take my bloods a few days later at home, I had the results in 3 days, it was easy to read and understand, plus a doctors note at the end to discuss any issues within the report. It has reassured me with some of my health issues, and given me an insight of things to keep an eye on.

Antwoord van Lola Health
Excellent service
Excellent service. Very quick getting back with the results

Antwoord van Lola Health
Excellent service
Excellent service! The whole process was real easy. The Phlebotomist came to my home to draw blood at exactly the time I had booked, it was super professional.
The results were also quick and I added on a few specific biomarkers that I needed to track for my cholesterol.
Can’t fault anything. I’ll be booking again in 6 months.

Antwoord van Lola Health
Easy, fast & quick responses
I recently used Lola's service, and I was very impressed. The customer service team was incredibly friendly, responsive, and helpful, making the entire process seamless from start to finish.
What truly stood out was the convenience of the phlebotomy service. The phlebotomist came directly to my home, saving me the hassle of traveling to a clinic or lab. This made the blood draw experience both easy and stress-free.
The report I received was detailed, easy to understand, and reviewed by a doctor, which gave me confidence in the accuracy and reliability of the results.
I highly recommend Lola for anyone looking for a convenient and professional service.

Antwoord van Lola Health
Absolutely unbelievably efficient…
Absolutely unbelievably efficient service. I posted my blood tests lunch time and the results were processed already by the following day in the afternoon. I love the text updates and the app is a brilliant idea. I will definitely be using this service again. Thanks very much!

Antwoord van Lola Health
Fast results with thoughtful dr letter
The whole experience was excellent. The blood draw was painless and the letter from the doctor that came with the results was thoughtfully written. I'll be using Lola again next year for sure.

Antwoord van Lola Health
Very insightful and convenient
Very insightful and convenient. Made me worry less about certain things and made me realise I need to watch certain health aspects

Antwoord van Lola Health
A Worthwhile Investment
Having some ongoing neurological issues that so far haven’t been explained, so tried Lola and had some interesting results that are now with my doctor for next steps. I last had an NHS blood test two months ago and this was more in-depth as well as easier to understand—the in-app dashboard is really useful and the PDF that I could send on to my GP was helpful. A lovely nurse also came to my house to take my bloods and I didn’t feel a thing. Brilliant service. High price point, but I managed to find a discount code online and I was really in need of answers, so a worthwhile investment. Very impressed with Lola.

Antwoord van Lola Health
Good service, well priced
Very straightforward and easy to use service. Blood testing at home is convenient, it was easy to book, results came back quickly, great price.

Antwoord van Lola Health
Excellent and rapid service.
Wanted a blood test to check all is well as I advance into decrepitude. Chose the Core 45 from Lola as a home visit was included for the blood sample and the price was competitive.
Phlebotomist arrived on time, was very professional and friendly. Test results arrived in 2 days with an easy to read format and a good individual summary from a doctor.

Antwoord van Lola Health
Brilliant service from start to finish
Brilliant service from start to finish. The phlebotomist whom Lola arranged to do Home Visit was extremely professional, efficient and friendly. Results came through to me really quickly and explanation was thorough plus easy to understand.

Antwoord van Lola Health
Very professional
Very professional, I like the way the app works and the doctors review best one I’ve had so far from all platforms

Antwoord van Lola Health
Outstanding in every respect
As I've recently retired I thought it might be useful to get a 70-bio marker blood test done given that these aren't available on the NHS. After selecting Lola, I can honestly say I have been nothing but impressed. My home appointment with the phlebotomist was straight forward to make and I got an appointment within a week at a time convenient to me. The phlebotomist arrived on time, was polite and efficient. He labelled each test tube and sent them off. That was Tuesday morning. I had all my results on Saturday morning in a convenient pdf format - well presented, a set of covering doctor's notes interpreting my results and a list of definitions of each of the 70 biomarkers. I sent a copy to my doctors. I followed up with Lola a couple of issues and received a prompt and comprehensive response. I've communicated with their help desk a few times with some queries and always received a prompt and satisfactory response, usually within hours! You have to judge companies not just on the selling process but also how well they deal with after-sales care and Lola have been exceptional. I wholeheartedly recommend them and will definitely be using them again.

Antwoord van Lola Health
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