London Diamonds Official Reviews 

A massive thank you to James and LD for the most beautiful ring. It is absolutely stunning - and so shiny that I now don’t need my phone torch anymore for the dark :) Both myself and my partner are over the moon with it. Even the packaging was just lovely.

You can tell how much thought and effort goes in to every step of the process with LD. The help, advice and humour along the way has been brilliant, the service just faultless, and LD’s ethos and values shine through every communication.

We got the impression LD was going to be the right choice for us from following their insta account for a few months and they have very happily proved us right :) Thank you so much again, James and team!

From start to finish, everyone involved made this happen. Left it a little late ordering before our big trip but they managed to pull it off. My partner couldn't be happier with the ring and neither can i. This is what a quality buisness looks like. Customer service and incredible items.

Customer service was excellent. All our questions answered very quickly and good recommendations were given.
Price and quality of the rings are excellent. We are very happy we chose London Diamonds. I will definitely recommend to friends and family
Delivery was when they said, I have a very happy wife and I’m happy as the whole buying experience was made easy

James and the team made both of our rings for our wedding and also my partners engagement ring. The rings are incredible and the service has been amazing. Nothing was ever too much at any step of the process! Would highly recommend. Thanks again!

I’ve been dealing with London Diamonds Official since 2023 when I first ordered my
Engagement ring from them. The service is 5* and the communications is 5* too. I’ve had the ring resized twice free of charge. I could not fault them, James has been a credit all throughout the experience.

I sent my wedding band for a stone replacement and cleaning 7 days ago via post. I received it today and omg it looks literally brand new. I regret not sending my engagement ring as well for cleaning ! I can’t wait to get that cleaned as well by LD. Both rings were purchased from them and it’s been 10/10 service since then at no extra cost! 😍 it’s been about 3years now!

Really easy process and the customer service team kept me updated along the way, thanks to Miranda for dealing with all my questions. Along with that the product is amazing and looks exactly what I wanted.

London Diamonds is a remarkable company. They made my fiancés engagement ring last year and the service was unbelievably good. The ring and diamond were beautiful in every sense and it was a pleasure to deal with the company. They even refurbished my fiancés late mother’s wedding ring in preparation for our nuptials with no charge. I cannot recommend them highly enough and it’s a great shame that more companies do not lead by their example.

I cannot recommend London Diamonds highly enough!
Their service has been perfect from ordering on line through to delivery. Communications were excellent and they even managed to get it made and delivered for a special day.
Miranda has been my point of contact throughout and nothing was too much trouble. A delightful company to deal with.
Now the ring… WOW!! It surpasses my expectations and it is truly stunning! I’ll never shop anywhere else now!
Thank you London Diamonds 💎

A huge thank you to James, who managed to not only source me the perfect ring but also to have it delivered to me in such a tiny time frame. Exceptional service, quick, helpful responses, and the stunning jewellery speaks for itself!

I cannot thank them enough. Wanted a ring to commemorate my mum who I lost and wanted a ring that sparkled like she did

Super slick process, James was beyond professional, will recommend them everywhere I can and I've had nothing but compliments about the ring

Sent my ring for servicing/cleaning. I dropped my ring off & they have serviced/cleaned & posted it back to my home address after only 4 days.
Faultless service from LD, very pleased! Thank you

Great experience and customer service!

Followed for a few years and when it was time, they were nothing but helpful!

Definitely recommend them, very accommodating even when I changed my mind halfway through the process 😅

Cannot recommend London diamonds enough!!

Absolutely brilliant service, had a bespoke ring made, spoke to James throughout the whole process who was more than helpful at every opportunity possible! Thankyou to everyone at London diamonds for the craftsmanship, time and effort that was put into my bespoke ring! Cannot wait to give it to her, thankyou once again

I have followed London diamonds for years and when I needed to upgrade my rings I knew exactly where to buy them from, the quality and value for money is un matched.

We weren’t spending the most but got treated like we were and the responsiveness and honesty was amazing!

I was dubious about buying unseen from the website but the ring was beyond my expectations it is spectacular and I can’t stop looking at it!

Thank you James and the team for a friendly /positive and seamless experience, cannot recommend you enough!

Quite simply the best in the business. Perfect rings, perfect prices and the best customer service you could ever hope for. We have been customers since 2020 and can’t fault anything. Thankyou James and all at LD!

Great smooth experience making one of the most important purchases one will.
James was helpful and responsive. Helped pick design features and helped me realise the design goals I had for the ring. Can’t fault it tbh.

James and the team are absolutely brilliant and couldn’t have made it an easier and more pleasurable experience! Would highly recommend as I cannot find a single fault with the whole process.

I’ve had my engagement ring since 2021 and managed to badly break the band (it’s a very thin band). I sent it to London Diamonds and they managed to fix it completely free of charge and it looks brand new. Their customer service is excellent and it was back to me within a week. Thank you so much to the whole team.

Easily one of the best jewellery buying experiences I’ve ever had! I first reached out to James and his team three years ago to design my dream eternity ring, they answered all my questions and communicating with them throughout the design process was so easy. They worked to my budget and found the best diamonds and designed the ring exactly how I wanted it. I’d never bought expensive jewellery completely through an online process before so was naturally very apprehensive, but they really put my mind at ease.

Their aftercare has been impeccable as well. Over the last few years I’ve had my ring serviced/cleaned and repaired when need completely free of cost. James and his team have been amazing and I will absolutely be a returning costumer when I’m ready for my next big purchase.