London Perfume Factory Reviews 

309
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I ordered 30ml of inspired by sauvage elixir and inspired by silver mountain water. The sauvage elixir smells horrible and way too heavy with spice. The only reason I have given 2 stars is that the si... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love these perfumes, I have so many of them and they smell exactly the same as the ones I buy from a reputable perfumery and last just as long, if not longer. I order all my perfume from h... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been using this company for many years now, and I honestly don’t think I’ll ever switch to another brand. The quality is always consistent, the scents last long, and the price is very reasonable... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been buying scents from the Stratford branch for over 5 years after a trip form Crete where this type of perfumery business is rampant so I was glad when I found this and I have not been dis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Parfumerie

Informatie afkomstig van verschillende externe bronnen

What we do is we use original ingredients (jasmine, vanilla, passion fruit, musk, saffron and many more) and we mix them in a way that they smell like the most famous fragrances from different brands such as: Armani Gucci Chanel Dolce & Gabbana Pa...


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(309)

19 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great perfume

Great perfume, as good as the original if not better! Long lasting scent. Quality product. Great service, thankyou

11 mei 2021
Beoordeeld met 5 van de 5 sterren

Amazing products

Amazing products, will always support. Perfumes last longer, smell better and I'm very happy with the product and the service. Brought 6, love every one of them.

7 april 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Hi Arbaz, we are thrilled to read your fantastic review and and we thank you for your support!! We are really happy to hear that you love our products and would be ordering again!

Beoordeeld met 5 van de 5 sterren

Amazing scent and it lasts!

Have been buying from LPF for a few years now. Amazing scent and it lasts. Unbelievable prices!

2 april 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Hello Umar, we are so grateful for your support and your kind words. Thanks for sharing your review with us!

Beoordeeld met 1 van de 5 sterren

Does not smell nothing like I was…

Does not smell nothing like I was expecting

2 april 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Good evening Lee,

Thank you kindly for your review. We are very sorry that we have not met your expectations at this time. Our goal is for our products and services to always meet the expectations of our customers, as our customers’ happiness is always our highest priority.

We noticed that your order contained two different fragrances. Can you please let us know which fragrance did not meet your expectations? Was the scent not right for you? We are asking these questions so that we can try to rectify the complaint.

We are also kindly asking that you return the fragrance(s) to us, so that we can carry out an investigation into the matter and get them checked, as *No. 290 is one of our best sellers and gets great reviews. If something has gone wrong with these fragrance(s) we would like to take the necessary steps in rectifying it.

We take customers feedback very seriously as we are always striving to improve our services and products, and we welcome any additional feedback you may have.

We do apologise once more that our product have not meet your expectation and we would appreciate another chance to earn your business.

Kindest regards

Gyorgy N Szaller
Managing Director

Beoordeeld met 5 van de 5 sterren

Great perfumes

Great perfumes, quick delivery, I have punched some from the shop previously.

25 maart 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Hello Sultan, thank you most kindly for your feedback, its much appreciated!

Beoordeeld met 5 van de 5 sterren

When they say it smells like 👍 it does…

When they say it smells like 👍 it does
This company have done their research and with it being said that there are lots of snake oil sellers out there these guys have spent the money and done there r&d to perfection

I will repeat there is no other company that has value and fragrance smell like this company

The smells like creed adventus : male and female are too good to not buy and another
Favourite would be smells like dolce &gabanna K a 10 /10 alike

Pros
Great prices
Great sizes
Clear and concise website to use

Cons
It’s a shame they don’t have a bigger market in this

Thanks

One very happy shopper

17 maart 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

This review made our day!! A gracious thank you for such a glowing review Scott! We are so grateful for you taking the time out to share your kind words and thoughts on our products and we look forward to continue serving you in the near future.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Always helpfull,prices are great .Good website👍

16 maart 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Thank you most kindly David for your feedback!

Beoordeeld met 1 van de 5 sterren

The smell was different than the…

The smell was different than the original

15 maart 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Good morning Izadi,

Thank you kindly for your review. We are very sorry that we have not met your expectations at this time. Our goal is for our products and services to always meet the expectations of our customers, as our customers’ happiness is always our highest priority.

We appreciate you bringing this issue to our attention on 16th March 2021, via email. We have responded to your email in order to resolve the issue , but we are yet to receive a response from you.

As mentioned in our email to you, we can offer you an exchange or refund. We are also kindly asking that you return the fragrance to us, so that we can carry out an investigation into the matter and get the fragrance checked, as it is one of our best sellers and gets a good review. If something has gone wrong with this fragrance we would like to take the necessary steps in rectifying it.

We take customers feedback very seriously as we are always striving to improve our services, and we welcome any additional feedback you may have.

We do apologise once more that our product have not meet your expectation and we would appreciate another chance to earn your business.

Kindest regards

Gyorgy N Szaller
Managing Director

Beoordeeld met 5 van de 5 sterren

I'm so pleased with my parfum!

I'm so pleased with my parfum!! Its amazing and long for a day leaving the smell on my clothes 🥰🥰 I'm highly recommended for everyone 🌟🌟🌟🌟🌟

2 maart 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

A gracious thank you for your wonderful feedback Ana!!

Beoordeeld met 5 van de 5 sterren

Great company, good quality products

I asked them to exchange the perfume the same day I received it, even if they have a return policy they didn’t reply.

Update:
Company contacted me few days later, my email was in their spam folder. They have been extremely nice and kind and guided me on how to process the return. They sent me the perfume which i asked them to exchange and it smells amazing, exactly like the original one (Armani Si) and incredibly long lasting as well. I’m impressed with this company, I highly recommend it and for use I’ll use it again.

20 februari 2021
Logo London Perfume Factory

Antwoord van London Perfume Factory

Dear Valerie,

Thank you kindly for your review. We appreciate you bringing this issue to our attention. We have looked into your query and have noted that your email was sent into our spam folder, which was not checked in time.

We set a very hight standard for ourselves, and we are truly sorry to hear that you are unhappy with the service provided, as our customers’ happiness is of the utmost importance.

I will send you a private email so that we can rectify this situation as soon as possible.


Kindest regards

Gyorgy N Szaller
Managing Director

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