The London School of EnglishReviews 

2.125
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Everything was well organized, the school building was very beautiful and functional. Mandy did good job taking care of us and helping in many ways! Cafeteria-area was little too loud, when all the... Toon meer

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Beoordeeld met 5 van de 5 sterren

I had an amazing experience with The London School of English. Special thanks to my teachers, John and Yvette. Thanks to them, I significantly improved my English and gained much more confidence when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Everything was very well organised and I was well informed all the time. What was not really clear, were the results of the preliminary tests and the division to different levels. I was not too happy... Toon meer

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Beoordeeld met 5 van de 5 sterren

Sehr gut organisierte Schule mit guten Trainern. Der Standort liegt perfekt am Holland Park, sehr gut mit dem ÖPNV zu erreichen. Man kann aus einer Vielzahl von Kursvarianten die für sich passende Kom... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling
  2. Business to Business-service
  3. Taalopleiding Engels
  4. Taalcursusaanbieder
  5. Taleninstituut

Over The London School of English

Geschreven door het bedrijf

Established in 1912, The London School of English is one of the world's oldest accredited English language schools, with over a century of experience teaching adults.

As the highest rated English language school in the UK, we offer a range of courses, including:
In person or online, our courses are designed to meet the diverse needs of our clients. Our practical, personalised approach helps students learn effectively and make quick progress. We also provide custom business solutions for staff training and assessment, helping organisations achieve their communication goals.

Our experienced trainers use innovative teaching methods, supported by excellent facilities in London's elegant Holland Park district. Recognised for excellence, we have received perfect scores in British Council inspections and maintain a Trustpilot rating of 4.8 out of 5, based on over 1,900 reviews. Whether you choose to study in London or online, The London School of English offers a professional, multinational environment that supports your language learning goals. Join us to experience world-class English language training that combines tradition with modern methods, leading to personal and professional growth.

Explore Our Courses Book a FREE 15 Minute Consultation Courses to Help Businesses and Employees Courses for Legal Professionals

Bringing language to life

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
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Heeft 66% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(2.125)

143 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

I've been using the London School of…

I've been using the London School of English services for several years and I used to be really happy with their courses. This time, however, I experienced some grade and level-assessment issues that left a bitter taste in my mouth.

I signed for a general English class in the mornings, yet I received a phone call from the Course Coordinator, Ms. Hina, just a few days before the course starts, suggesting moving me to a business English class instead because it's a higher level.

On the last day of the course, our trainer, Mr. Andrew, showed us (my classmate and me) our scores. I was so shocked that I was speechless. It was my classmate who objected and addressed Mr. Andrew: "How do you grade students, I mean come on, you can't convince me that my level is higher than Afaf's when I'm learning so much from her and with all the vocabular she has". In response to her, Mr. Andrew said: "well, these scores are given by Kate."
So, my question is, who is this mysterious 'Kate' who never showed in our classes? Shouldn't Mr. Andrew be the one doing the grading? How can a 3rd party, in this case our mysterious Kate, decides a student level instead of the trainer?
Mr. Andrew himself said that I speak proper English with accurate grammar, clear pronunciation. He also mentioned that I have a softer accent than my classmate's, and that I only need to work on word stressing. So, what's happening?

I regret to say that given the above, I would think twice before choosing the London School of English unless this matter is investigated.

Perhaps the School could use more accurate and effective tools for assessing students.
Thank you

10 april 2025
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Antwoord van The London School of English

Dear Afaf

Thank you for taking the time to write an honest review of your recent experience. I apologise for the slight delay in responding – we have conducted a thorough review of your comments, so that we can make any adjustments to our approach as necessary.
Firstly, we can confirm that the scores were indeed shared. This was unintentional and we agree that the right thing to have done would have been to simply apologise and take down the levels at that point. Actually, the levels of you and the classmate you mentioned were in fact very close indeed – but with different strengths and weaknesses. Levelling can sometimes be quite misleading, because it gives an absolute score, when in practice some people are more confident, but less accurate than someone with a similar score. The training we do attempts to focus on areas for improvement, which can vary for people with a very similar overall score.

Additionally, we noted that the scores came from different assessment systems and the ones you saw were from pre arrival assessments, which often change when we actually meet our clients. We are now working to harmonise all level checking within a single system, but it’s not perfect and we accept that. We agree with your final comment and we are working hard to refine and improve our approach to assessment, though we must accept that level assessment is done at a particular point in time and results do not necessarily always reflect the reality of being in a learning environment.

Your feedback has been very useful and has begun an interesting debate here. We will be in touch with you shortly to discuss this in more detail.

Best wishes
Hauke

Beoordeeld met 5 van de 5 sterren

Great experience to learn English

The teacher was great, he really gave me the joy for the language.
Social connecting is very easy.
The staff is always at your Service
The building is very good and in one of the best areas.

4 april 2025
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Antwoord van The London School of English

Hi Anna - thank you so much for your kind review. We are delighted you had such a productive and enjoyable time at our School. We pride ourselves on our fantastic teaching and social programme, so it is good to hear you enjoyed these. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Great school

Very well organized and very good and experienced teachers make the school a great place for leaning English in the wonderful city of London. I had a wonderful week there.

4 april 2025
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Antwoord van The London School of English

Hi Amir
Thank you for your very kind review. We are so pleased to hear you had a wonderful week and we hope to welcome you back some time.

Best wishes

Beoordeeld met 5 van de 5 sterren

teachers were great

teachers were great! they motivated me!!!

27 maart 2025
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Antwoord van The London School of English

HI Kasumi
It's fantastic to hear you have been motivated by the teachers. Thank you for your review.

Best wishes

Beoordeeld met 5 van de 5 sterren

Very good school

Very good school

27 maart 2025
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Antwoord van The London School of English

Dear Mohamed - thank you for your review! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Very experienced teachers and interesting discussions

Very experienced teachers who teach according to your special needs. You dont just learn the language but also lead interesting discussions about whatever topic the class may choose or you may choose in your individual tuition.

13 maart 2025
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Antwoord van The London School of English

Dear Birgit

Thank you for your review! We're so glad to hear you enjoyed the classes and the interesting discussions. Your feedback means a lot to us, and we're thrilled you had such a good experience at the London School of English!

Beoordeeld met 5 van de 5 sterren

Best school!

6 maart 2025
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Antwoord van The London School of English

Dear Ellinor

Thank you for taking the time to leave a review - we think we're the best language school in the UK and we're thrilled you agree! Wishing you luck with your language learning, and we hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great School

Great School, high quality content, and good teachers.

6 maart 2025
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Antwoord van The London School of English

Dear Samia

Thanks for the kind words! We're delighted to hear you appreciate the high-quality content and our dedicated teachers. Your feedback is really encouraging! Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

I am delighted with my experience at…

I am delighted with my experience at the London School of English.
A great school with great teachers !
An experience to be had !

13 maart 2025
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Antwoord van The London School of English

Dear Stéphane

We are delighted to hear about your positive experience at the London School of English. Thank you for your kind words about our school and teachers. We are pleased that you found the experience so valuable.

Hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

It was a great experience.

It was a great experience.
The London School of English is
one school where students can really
learn and improve their skills.
They are masters in teaching

6 maart 2025
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Antwoord van The London School of English

Thank you for sharing your wonderful experience at the London School of English. We are delighted to hear that you found our school to be a place where students can truly learn and enhance their skills. Your kind words about our teaching expertise are greatly appreciated.

Wishing you luck on your language learning journey, and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

My experience with the school was… Encouraging experience

My experience with the school was positive. I had the opportunity to explore three different ways of learning English: General English, Business English, and individual lessons.

I was surprised by my difficulty in memorizing all the knowledge I was acquiring. However, I can distinguish that other activities, besides school (such as remote work), affected my ability to study and complete homework.

Nevertheless, it was a very rewarding experience, and I would definitely do it again.

6 maart 2025
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Antwoord van The London School of English

Thank you so much for your thoughtful review! We're delighted to hear that you had a positive experience exploring General English, Business English, and individual lessons with us. It’s completely natural to find it challenging to retain so much new information, especially when balancing other commitments like remote work.
We're really pleased that you found the experience rewarding despite those challenges, and it means a lot to us that you would choose to do it again. If you ever decide to return, we’d be more than happy to welcome you back and support you on your language learning journey. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

The perfect school for me.

I felt very comfortable at the London School. I liked having lunch with other students and the social programme. You always have the opportunity to speak English if you want. I will come back when it is possible from my job.

27 februari 2025
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Antwoord van The London School of English

Dear Andrea, we're so happy to hear that you felt comfortable at the school and that you enjoyed lunch with other students and the social programme. It’s great to know that you found plenty of opportunities to practice your English — that’s exactly what we aim for!

We’d love to welcome you back!

Beoordeeld met 5 van de 5 sterren

The program

The program, The teacher, The school team, the lunch, everything ! it was just amazing

27 februari 2025
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Antwoord van The London School of English

Thank you so much for your wonderful feedback, Thierno. We're thrilled to hear that you enjoyed everything and It’s fantastic to know that you had a great experience. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Very good language school in Holland park

Great evening courses with small amount of students so more like one to one tuition.
So far I have had two very professional good Spanish teachers.

20 februari 2025
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Antwoord van The London School of English

Dear Ms Holder-Biziou

Thank you for your review! We're delighted to hear that you've enjoyed our Spanish evening courses and appreciated the small class sizes, which allow for a more personalised learning experience. It’s also great to know that you've had excellent Spanish teachers—our team takes pride in delivering high-quality, professional tuition.

We hope you continue to enjoy your learning journey with us!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. High-quality training with a lot of kindness and intelligence from the administrative and teaching staff.

27 februari 2025
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Antwoord van The London School of English

Dear Nathalie

Thank you for your kind words! We’re so pleased to hear that you had a great experience and appreciated the quality of our training. Our team strives to create a welcoming and supportive learning environment, so your feedback means a lot to us.

We hope to see you again in the future!

Beoordeeld met 5 van de 5 sterren

High Quality Teaching and Great Atmosphere

This was my third visit for a two-week, personalised, one-to-one course. As on all my previous visits, my experience met my expectations. The teacher, Emina, was highly competent, thoroughly understood my needs and was able to adapt the lessons to maximise my learning.
I am more than satisfied, and I highly recommend this school to anyone who wants to benefit from a learning environment that is both friendly and of the highest quality.

20 februari 2025
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Antwoord van The London School of English

Dear Isabelle,

Thank you for your wonderful review and for choosing us once again for your personalised learning experience! We’re delighted to hear that your third visit met your expectations and that Emina was able to tailor the lessons to your needs. Providing a high-quality, friendly, and adaptable learning environment is at the heart of what we do, and it’s fantastic to know that you found it beneficial.

We truly appreciate your recommendation and look forward to welcoming you again in the future!

Beoordeeld met 3 van de 5 sterren

Overall a good experience people were…

Overall a good experience people were lovely, space was clean and a very nice to be in. For me the class wasn't as useful as I hoped, I found the learning style nothing that I couldn't teach myself outside of the class. I would have liked more conversation style and learning pronunciation, less use of YouTube videos. The booked we were told to purchase prior to the class starting we're barely used which was frustrating as I wouldn't have purchased them had I know we wouldn't be using them. Nevertheless the teacher was kind and friendly and did her best in the last class to adapt to our requests of more conversation style learning

20 februari 2025
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Antwoord van The London School of English

Thank you for your review of our A1.0 French evening class. I'm sorry to hear that you didn’t fully enjoy the course.

I will follow up with the trainer regarding the use of speaking activities. However, given that the course consists of just six classes, the opportunities for extended conversation at a complete beginner level are naturally limited, and more conversations are possible only if students progress at a good pace. I noticed that your class had only three students, and attendance was inconsistent. Although it is not anyone’s fault, this inconsistency may have impacted the progress pace of the class. That said, I will share your feedback with the trainer and ask her to focus more on conversation practice where possible.

Regarding the use of the book in class. The book is a required resource, however, please keep in mind that one book covers six courses, and for complete beginners, as outlined in our course outline on the website, only the first short unit is used. This means additional materials are necessary to supplement learning.

If you choose to continue with another course, please don’t hesitate to let us or the trainer know immediately if any concerns arise so we can address them promptly and enhance your learning experience while the course is still running.

Beoordeeld met 5 van de 5 sterren

Great atmosphere and quality of the…

Great atmosphere and quality of the teaching

13 februari 2025
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Antwoord van The London School of English

Hi Sonia, thank you for your review. We're so pleased you had a rewarding time at the school and enjoyed the quality of teaching.

Best of luck with your continued learning, and we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Combination Business English Group Class/1to1 lessons

- experienced & motivated teachers
- useful course material
- located in a nice neighbourhood

13 februari 2025
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Antwoord van The London School of English

Hi Denise - thank you for your positive feedback! We’re thrilled to hear that you enjoyed our Business English Group Class and 1-to-1 lessons. Our teachers work hard to provide useful course material in a welcoming environment. We’re glad you appreciated the nice neighborhood location as well. We look forward to continuing to support your learning journey!

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