Longdan Reviews 389

I like your website and the wide range of products that you stock.

My last order was well handled at your end....well packed and delivered quickly.

Regards / Oliver

Fast delivery
Cooling packs in the box of fresh herbs- everything arrived in perfect conditions next day after placing order.

The product is great and the delivery was very prompt

Good shopping experience and love their Malaysian plant base Bun so much.

Efficient delivery, good quality products and customer service!

Super quick delivery. Product in good condition with BB date way into future which is perfect for me.

Customer service is good , products good and packing is ok

I am a woman of colour. I’ve shopped here for years, having lived in Kingston for over 20 years and worked in Kingston as a lecturer at the university and the sixth from college. My experience of shopping there in the past was sort of okay, there used to be a really nice friendly English white guy who worked on the tills and an older Chinese man who always said hello… anyway since Covid ended I returned to shopping there and noticed a change. I am followed around the store. Always. It is so insulting. So ignorant in 2023 to be targeted as a person of colour and followed… No other store in Kingston does this awful insulting stuff. But I walk into Longdan and am met with this awful ignorant racist attitude… So I stopped shopping there, but stupidly went into the shop yesterday for some specific items that are difficult to find elsewhere with my (white) partner. We had been shopping so had several bags so I asked him to stay with the bags by the door whilst I went to buy the dumplings. This was because I KNEW that if I carried open bags it would be a red flag to this store. I was wearing a long skirt, short sleeved cotton blouse and carrying a small handbag… All other bags I left with my partner. Very quickly I realised that I was being ‘followed’. There was no-one else near and the shop person did not even pretend to be doing anything else. He just stood near and vaguely looked at refrigerated cabinets. Not opening them, just standing near… I watched for several minutes then asked him why??? Why??? It is so insulting and rude. Why does this shop think it is acceptable to 'racially profile' people of colour? Anyway I paid and left… obviously will never return. Racism, ignorance. In 2023.

Good packaging. Products arrived still fresh and whole.

customer service was great and the Item came in perfect condition and delivery was fast

Good quality groceries, promptly delivered. The frozen prawns were still just about frozen. The Longdan premium Vietnamese jasmine rice was particularly good - there was a waft of fragrance as I cut open the bag. Definitely one to rival the Thai varieties.

Good price, fast service and robust packaging. Couldn’t fault the service

Nothing to complain about except the price. I wish to have a lower limit on free shipping.

Really great service. Quick and easy.
Product arrived well packaged. We bought a Cuckoo rice cooker, which is brilliant! Super cute and does exactly what it needs to - cook rice!!

Such a reliable online shop in the UK, regarding the delivery and the stock availability. I have forgotten how many times I have ordered from them and they never let me me down. Highly satisfied!

Good price and quality products, food carefully packed

Quick delivery. Good product