Despite following the size chart, but the shoes are too small. The design is quite strangely shaped, my big toe doesn’t fit comfortably in the shoe at all. Delivery took almost a month. When I open... Toon meer
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Lees wat reviewers zeggen
These shoes came swiftly, I tried them on, they were comfortable but I could do with the size smaller (size down if in doubt). I simply emailed in & Lono were quick to respond, created me an exc... Toon meer
I've had the Lono Wild for a couple of months, & use them for trail running & hiking. Nice & flexible yet not too thin, with just the right amount of terrain feedback. The tread platform feels neutral... Toon meer
Bedrijf heeft geantwoord
Communication was good and thankfully, everything went smoothly. Two things to know: 1, they ship direct from China, so just be ready to wait longer than some online buys. 2, I’m not sure if I just... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a boutique brand who believe in making a high quality barefoot, minimal and sustainable shoe product.
Contactgegevens
Hong Kong
- lonowear.com
4,1
Goed
72 reviews
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I still dont have my shoes
I still dont have my shoes. Its been 14 days since order and looks like they stuck in customs for 10 days
26 december 2025
Antwoord van Lonowear
Hi Al, we would greatly appreciate if you could update your review based on your genuine experience since we have now confirmed with you that you have received the shoes and have overall enjoyed them so far.
We are very sorry for the delay in getting these to you, which was mostly out of our control as it was held up by customs.
Thanks a bunch!
Antwoord van Lonowear
Thanks a lot for the feedback and your support throughout the years! Enjoy your WILD hikes and FLOW models. More exciting news coming in Q1 :)
Best shoes and best costumer support
Me and my wife have a few pairs of the wild Lono barefoot shoes and we absolutely love them. They come in great colours and are very comfortable. They are good shoe to get into barefoot shoes, not as thin of a sole and the grip is excellent. We use them for absolutely everything, from day to day, work or obviously hiking.
We once had an issue with a defect in one of the shoes, but the support team got back to us super quickly and send us a replacement.
Could not recommend more!
29 december 2025
Antwoord van Lonowear
Thank you so much for the positive encouragement! We really love to hear our Australia fam being happy with their purchase and living a healthier lifestyle! Happy 2026 and enjoy the trails with your WILD Kai Dirt and Mustard :)
Also stay tuned for new exciting additions this Q1!
The shoes are comfortable and the sole…
The shoes are comfortable and the sole is long lasting
29 december 2025
Antwoord van Lonowear
Really appreciate the positive feedback as we aim to work on the sole as one of the key aspects. We really love to hear our Australia customers being happy with their purchase and living a healthier lifestyle! Happy 2026 and enjoy the trails with your WILD Mustard kicks :)
The quality of the footwear is…
The quality of the footwear is fantastic, needless to say, it's design aesthetic is beautiful and functional.
26 december 2025
Antwoord van Lonowear
Thank you so much for the positive encouragement, we really love to hear our customers being happy with their purchase and being on the cutting edge of an evolving style! Happy 2026 and enjoy the trails with your WILD Husky :)
I Love Lono Shoes!
I Love Lono Shoes!
More than shoes, LONO is providing a fantastic customer service experience! Advice, change of size, color… with a very prompt service! Well done guys!
25 december 2025
Review zonder uitnodiging
Antwoord van Lonowear
Hey Laurent, really appreciate the positive feedback and we’ll aim to keep it up!
Comfy and affordable …
I currently have 2 pairs of Flow and they're great.. Very affordable for barefoot shoes and it fits my wide feet. I wish they have the range for comfortable ladies shoes which is not sneakers as well. Maybe something that they can consider.
19 november 2025
Review zonder uitnodiging
Antwoord van Lonowear
Hey Wiji! Thanks a lot for your feedback and the idea for the new shoe line - always welcoming good ideas :)
The shoes are awesome (quality
The shoes are awesome (quality, performance) and look like they’ll last a long while. Best value for the price in bf shoes.
25 oktober 2025
Antwoord van Lonowear
Hey there! Thanks a lot for the encouraging note and look forward to you enjoying your WILD on the trails :)
I go there only a gym with numeric…
I go there only a gym with numeric keypad. Also no number to call. No retail space, I wanted to buy a pair to try since you guy decided to be high class. I will bring my money to other place that give me my value for $$$$
31 oktober 2025
Review zonder uitnodiging
Antwoord van Lonowear
This looks to be about a completely different business as we do not have a dedicated physical business. Sorry please remove the review promptly. Thanks
Beware before buying!
Beware before buying!
Beautiful design, but terrible return policy
I recently bought a pair of sneakers from LONO. The design and build quality are great. But that’s where the happy story ends. Unfortunately, the sizing runs small, and since I use my sneakers for running, comfort is essential.
I wish I had read the reviews first, as other people have experienced the same issue. Unlike most other brands, LONO does not provide a return label. Customers are required to pay for tracked shipping back to their EU warehouse in Latvia. The cost for tracked shipping from Sweden was around €30 — almost half the price of the shoes themselves.
I was quite surprised to find this out. I suppose it’s my own fault for not reading the reviews and return policy beforehand, but I honestly assumed that free returns for undamaged items were standard practice for most brands.
I’m very disappointed the policy feels unfair and not customer-friendly at all
6 november 2025
Review zonder uitnodiging
Antwoord van Lonowear
Thank you for taking the time to share your feedback, and we're truly glad to hear that you appreciate the design and craftsmanship of our shoes — this is where we invest most deeply to ensure long-term comfort and value for our customers.
Regarding the return shipping for size exchanges, we understand your concern. While we cover the shipping costs of the newly exchanged pair to customers — we ask that the customer bears a portion of the logistics cost by sending the original shoes back to us at their own cost — we recognize that return costs can still be discouraging for some customers, especially in regions where we do not have a local physical presence.
As a boutique sustainability-focused brand, we're constantly working to balance product quality with accessible return service options. Offering fully subsidized returns across all regions is unfortunately not yet viable, especially in emerging markets like Sweden. That said, your feedback is valuable — as we continue to grow in new markets, customer sentiment plays a meaningful role in shaping where and how we continue to expand our services.
We've recently made great strides improving exchange logistics in key markets like the UK, and we're actively exploring similar opportunities in Sweden as our community there grows.
Its my second pair
Its my second pair. A very comfortable and relatively affordable barefoot shoes! I like it a lot, esp with the unique grey pink color.
In the future, it would be great if it could offer a slightly waterproof version of the shoes, as i cant wear the current one whenever it rains.
27 oktober 2025
Antwoord van Lonowear
Thanks for the feedback Charisse! We are actually working on a water-proof version, stay tuned ;)
My new go to training shoe
Got a lot of good reviews from the shoe and does not disappoint me! Bought the flow S for strengthening, weight and hiit with some cardio training and feel comfortable. My new go to training shoe !
7 oktober 2025
Review zonder uitnodiging
Antwoord van Lonowear
Thanks a lot for the feedback Tiffany and looking forward to seeing more barefooters join the movement :)
Satisfied allround
Customer service was good and fairly fast. The shoes were delivered to spain in about a week and they were tax free. The shoes themselves (Lono Wild) are amazing!
25 september 2025
Antwoord van Lonowear
Thanks a lot for the feedback Nils and very glad we are reaching more and more in Spain - a very key market for serious barefooters!
Great pair of shoes
Great pair of shoes, although I did end up sizing down and very glad I did. I've done several long day hikes in them now. Found them very comfortable, no hot spots, and they're not yet showing any signs of wear. Also happy with the aesthetic. Find myself reaching for them even for short dog walks.
They are barefoot shoes, so definitely recommend slowly transitioning from your regular hikers into these. My feet were tired at the end of the hikes, which is kind of the point.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Lonowear
Hey Kristi, thanks a lot for the feedback and appreciate you taking advantage of the size exchange to make sure you get your preferred fit! Also very useful feedback for barefoot beginners :)
Thank you
I had a lot of trouble with the shipping company but in the end Lono made it right. Love the shoes! Thank you for helping with my issue.
18 september 2025
Review zonder uitnodiging
Antwoord van Lonowear
Hey Nick! Really appreciate the feedback and thanks a lot for your patience with us as we grow :)
Antwoord van Lonowear
Hey Ben thanks for your encouragement!
Prefer the Original Flow. Newer Flow S has no grip on wet floors
Previously Bought two pairs of flow and it was great as a daily, and even ran 20 kms in them. It is Flexible and has good grip. Decided to buy the newer Flow S carbon. Fitment is the same. But my main problem with the Flow S is that there's literally no grip on wet floors. And it feels stiffer than the original Flow. Should have bought the Oiriginal Flow in black.
25 augustus 2025
Antwoord van Lonowear
Thanks for the feedback Charles. It is indeed true that FLOW S is a stiffer and tighter fit, which gives the user the most barefoot feel without an additional insole as in the original FLOW. This is a raw feel design based on feedback from various cross-training athletes. In terms of grip, it is something we are constantly working on and have made big improvements in terms of the contact surface area and material mix, but appreciate there can always be room to innovate further. We do appreciate that you enjoy the original FLOW and there are more exciting models coming up in this leisure category :)
Returning items is easy
Actually, I made a mistake once with the size and model selection, but the exchange went very smoothly. Even with international shipping, I think the cost was kept to a minimum. The compact box is also a plus.
The shoes themselves are sturdy and I'm very satisfied.
25 augustus 2025
Antwoord van Lonowear
Thanks a bunch for your feedback. We’re always keen to hear back from customers and make tweaks to the process that can serve the vast majority while keeping the business model feasible :)
The Flow fits much better than…
The Flow fits much better than Vivobarefoot! Very natural gait.
25 augustus 2025
Antwoord van Lonowear
Much appreciated on the feedback Eugene!
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