excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hear Ye! Hear Ye! Attention all you new and existing customers, Loopy are cheap but make you look homeless! For the second time, I have been scammed into buying a pair of jeans described by them as b... Toon meer
Bedrijf heeft geantwoord
Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... Toon meer
Bedrijf heeft geantwoord
Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Loopi offers a trusted and risk-free way to shop quality second-hand fashion, designed to give buyers the same confidence as shopping new. Every item is quality-checked, with hassle-free returns and fast delivery. Buyers can find the brands they love for a fraction of the price, with savings of 50%-70% compared to buying new. By choosing second-hand, customers can refresh their wardrobes responsibly and reduce waste, all while discovering unique, one-of-a-kind styles that aren’t available on the high street. Loopi is the fastest and easiest way to declutter your wardrobe and earn from unwanted clothing. Unlike traditional peer-to-peer marketplaces, there’s no need to spend time taking photos, listing items, or answering questions. Loopi makes the process completely hassle-free. Sellers simply tell us the gender, category, and brand, and we’ll make an instant offer. You can choose your payout in cash or take credit to spend on our site with a bonus. Multiple items can be sold within seconds, with no waiting around. There’s nothing else like it in the UK – Loopi is the simple, modern way to clear out your wardrobe and make money, fast.
Contactgegevens
Thwaites Close, BB1 2QQ, Blackburn, Verenigd Koninkrijk
- info@loopi.com
- loopi.com
4,5
Uitstekend
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love the uniqueness of your stock and…
I love the uniqueness of your stock and the customer focussed approach which evidences itself through prompt replies, quick dispatches and smooth return process. Thank you!
27 oktober 2025
Antwoord van Loopi
Hi Matt,
Thank you so much for your excellent and detailed review. We are delighted that you have had a great experience with us. We always do our very best for our customers. We can't wait to see you back again soon.
Kind regards,
Rebecca @Loopi
Another great example from Loopi.
Another great pair of Levi 501s,from Loopi.
Delivered at the stated time.
27 oktober 2025
Antwoord van Loopi
Hi David,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Really cumbersome returns process
Really cumbersome returns process, which I didn’t expect for an apparel retailer. You have to organise your own shipping label which makes things much less straightforward. It’s put me off shopping with them again.
27 oktober 2025
Antwoord van Loopi
Hi Cheyney,
Thanks for getting in touch. I am sorry if you had trouble the returns process. We do always try to make it as easy as possible to return items. And if you ever have any issues, we're always on hand to help.
Kind regards,
Rebecca @Loopi
As always goods as advertised
As always goods as advertised. Well priced & arrived at time stated
24 oktober 2025
Antwoord van Loopi
Hi Denise,
Thanks ever so much for the kind review! You’re a star! We’re chuffed to have you as a customer. Catch you next time! 🚀
Kind regards,
Rebecca @ Loopi
Very satisfied customer!
Always quick delivery, excellent product descriptions, overall fantastic service.
This applies to every purchase I have made with Loopi.
Every item I have bought has been in fantastic condition, like they were new.
24 oktober 2025
Antwoord van Loopi
Hi There,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Item was well packaged and as described…
Item was well packaged and as described with quick delivery.
23 mei 2025
Antwoord van Loopi
Hi Ayesha,
Cheers for the lovely review! We're thrilled you had a great time. Can’t wait to see you again! 😊
Kind regards,
Rebecca @ Loopi
On time items great value
22 oktober 2025
Antwoord van Loopi
Hi Julian,
You’re a gem! Thanks for the lovely feedback. We’re already looking forward to your next visit! 🎉
Kind regards.
Rebecca @ Loopi
easy to navigate and buy!
once i get my size right, it is easy to search for new stock of my favourite jeans. Great easy site to navigate and buy from. Will be selling some soon too!
22 oktober 2025
Antwoord van Loopi
Hi There,
You’re a gem! Thanks for the lovely feedback. We’re already looking forward to your next visit! 🎉
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Dean,
Big thanks for the kind words! You’re the reason we love what we do. Catch you soon! 🙌
Kind regards,
Rebecca @ Loopi
Brilliant Company
Brilliant Company, and Rebecca is excellent in keeping people informed on products…Just wish they would continue to size all shirts, not just some Large, Extra Large and Extra Extra Large have so many differences in size !
27 oktober 2025
Antwoord van Loopi
Hi Liz,
Thanks so much for you fabulous review. We are over the moon that you love shopping with us. I will definitely pass your feedback onto our team about the shirt sizings as i do agree with you. We we will always do our best to get you the information you need though, please drop us an email at any time and we'll get back to you asap.
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Stephanie,
I am sorry to hear this. I can see from your order that this stain wasn't mentioned in the description. I'd be very happy to assist you further with this, by arranging a return for the t.shirt or a partial refund.
If you'd like to go ahead with either option please drop us an email - info@loopi.com and we'll very gladly help you.
Kind regards,
Rebecca @ Loopi
Excellent product and price
Excellent product and price, Delivery was extremely good also via Royal Mail
25 oktober 2025
Antwoord van Loopi
Hi James,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Steven,
Thanks a million for the fantastic feedback! We’re all dancing with joy over here! 💃🕺
Kind regards,
Rebecca @ Loopi
not bad at all
10 september 2025
Antwoord van Loopi
Hi Roberto,
Cheers for the fab review! We're chuffed you had a great experience. We’ll keep working hard to make your next visit a full five stars! ✨
Kind regards,
Rebecca @ Loopi
Good quality of merchandise
Good quality of merchandise. Fast delivery. Would have been 5 stars as usual with this site except I did have to clean the collar of the wrangler jacket.
16 oktober 2025
Antwoord van Loopi
Hi Julie,
We’re so grateful for your feedback! We are sorry to hear that you were disappointed with the collar. We do always try to be as transparent as possible when it comes to defects, the discolouration was mentioned so we're very sorry if you missed this.
Pleased to hear you had a wonderful time though, and we’ll be sure to make your next visit even better! 🌟
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Fergus,
Cheers for the kind review! You’ve made us smile! Can’t wait to see you again soon! 😁
Kind regards,
Rebecca @ Loopi
Refunds / cedit
OK , when I returned the goods ( wrong size ) I was automatically offered a credit - without choice of a cash refund -an email to that effect was sent to me !
I have still not been notified of a choice. I wait in anticipation..........
9 oktober 2025
Antwoord van Loopi
Hi John,
We sent you a reply informing you that you had selected credit as your preferred refund option (this isn't something we can do for you or change so must have been selected by mistake) I can see from your order that a gift card was sent to you.Please check your emails including your spam folder for this. If you need us to resend this email please just drop us a message. I hope this helps.
Kind regards,
Rebecca @ Loopi
Great service as always you get exactly…
Great service as always you get exactly what you’ve ordered great delivery service used this service for a long time and will be using them in the future
1 oktober 2025
Antwoord van Loopi
Hi David,
Thanks for the fantastic review! We are so glad you had a great shopping experience with us and we hope to see you back soon.
Kind regards,
Rebecca @ Loopi
Love buying items from this Loopi ,you…
Love buying items from this Loopi ,you save loads of money on buying new.Used this site for some time now and would definitely recommend to save money on buying new.
8 oktober 2025
Antwoord van Loopi
Hi Andrew,
Thanks ever so much for the kind review! You’re a star! We’re chuffed to have you as a customer. Catch you next time! 🚀
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi John,
Cheers! You’ve made our day! We can’t wait to have you back for round two! 😄
Kind regards,
Rebecca @ Loopi
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