excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hear Ye! Hear Ye! Attention all you new and existing customers, Loopy are cheap but make you look homeless! For the second time, I have been scammed into buying a pair of jeans described by them as b... Toon meer
Bedrijf heeft geantwoord
Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... Toon meer
Bedrijf heeft geantwoord
Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Loopi offers a trusted and risk-free way to shop quality second-hand fashion, designed to give buyers the same confidence as shopping new. Every item is quality-checked, with hassle-free returns and fast delivery. Buyers can find the brands they love for a fraction of the price, with savings of 50%-70% compared to buying new. By choosing second-hand, customers can refresh their wardrobes responsibly and reduce waste, all while discovering unique, one-of-a-kind styles that aren’t available on the high street. Loopi is the fastest and easiest way to declutter your wardrobe and earn from unwanted clothing. Unlike traditional peer-to-peer marketplaces, there’s no need to spend time taking photos, listing items, or answering questions. Loopi makes the process completely hassle-free. Sellers simply tell us the gender, category, and brand, and we’ll make an instant offer. You can choose your payout in cash or take credit to spend on our site with a bonus. Multiple items can be sold within seconds, with no waiting around. There’s nothing else like it in the UK – Loopi is the simple, modern way to clear out your wardrobe and make money, fast.
Contactgegevens
Thwaites Close, BB1 2QQ, Blackburn, Verenigd Koninkrijk
- info@loopi.com
- loopi.com
4,5
Uitstekend
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Size advertised was different to size…
Size advertised was different to size delivered.
Already posted it back via post office.
You can offer me a credit voucher of the postage ( £5.75). Have bought lots of good stuff through you in the past and like your offering.
Trousers had Italian labels, so hard to understand size?
7 oktober 2025
Antwoord van Loopi
Hi Tony,
I am so sorry to hear this and of your disappointment.
If an item is found to be the incorrect size, we can provide you with a pre paid returns label.
We'd be more than happy to assist you further with this if you'd like to email us info@loopi.com
Kind regards,
Rebecca @ Loopi
Ordered 2 pairs of levis 30 waist 32…
Ordered 2 pairs of levis 30 waist 32 leg
Got 1 pair and the other was 32 waist 34 leg
Not happy, wont be using you again
4 oktober 2025
Antwoord van Loopi
Hi Shane,
I am sorry to hear this. I have just checked our emails but we have not heard from you regarding the issue. We are always more than happy to arrange a return for you should you not receive the correct item or if there is a problem with your order. Please email us info@loopi.com and we will be able to resolve the issue for you.
Kind regards,
Rebecca @ Loopi
First time using the service and was…
First time using the service and was pleasantly surprised with comms, service and ease of use.
I did make a mistake choosing item size, totally my fault but worked well in the end as item isn't restrictive in use.
9 maart 2025
Antwoord van Loopi
Hi Carl,
Thanks a million for your great review!
We are over the moon that you had a great experience with us. We are always on hand should you need any assistance in the future. Can't wait to see you back.
info@loopi.com
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi There,
Wow, thank you! Your feedback really made our day! So chuffed you enjoyed it—see you soon! 🌟
Kind regards,
Rebecca @ Loopi
Always great choice and service from…
Always great choice and service from Loopi. Very happy with the items I have received.
23 september 2025
Antwoord van Loopi
Hi James,
Cheers! You’ve made our day! We can’t wait to have you back for round two! 😄
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Karen,
You’re brilliant! Thanks for the glowing feedback—we’re so happy you enjoyed it! 🙌
Kind regards,
Rebecca @Loopi
I ordered an item which has a rip on…
I ordered an item which has a rip on the sleeve I explained to cs and was given the option of money back and RM picked it up so far so good
29 september 2025
Antwoord van Loopi
Hi Rebecca,
You’re a gem! Thanks for the lovely feedback. We’re already looking forward to your next visit! 🎉 We are over the moon that we could resolve any issues for you.
Kind regards,
Rebec ca @ Loopi
Really pleased with my purchase
Really pleased with my purchase. Levi’s still look stylish and robust, would highly recommend buying seconds from this site.
6 mei 2025
Antwoord van Loopi
Hi Marianna,
Thank you so much for your lovely review. We are over the moon that you are happy with your order. Hope to see you back again soon.
Kind regards,
Rebecca @Loopi
Loopi provided a great service for the…
Loopi provided a great service for the 2nd hand clothing which I bought for a fraction of the R.R.P. I would recommend Loopi to all of my friends and family.
1 april 2025
Antwoord van Loopi
Hi Nigel,
Thanks so much for your brilliant review. Your feedback really made our day! So chuffed you enjoyed it—see you soon! 🌟
Kind regards,
Rebecca @ Loopi
The hoodie was in great condition at a…
The hoodie was in great condition at a good price and really quick delivery.
22 september 2025
Antwoord van Loopi
Hi Kieran,
Cheers for the lovely review! We're thrilled you had a great time. Can’t wait to see you again! 😊
Kind regards,
Rebecca @ Loopi
I'm very happy with my latest purchase
I'm very happy with my latest purchase, it's exactly as it was described and exactly as it looked in the photos on the website. As usual, my order was picked, packed, shipped and delivered in good time!
One very happy customer here, thank you 😊
22 september 2025
Antwoord van Loopi
Hi James,
Thank you so much for your great, detailed review. We are thrilled that you are happy with your order and that it was delivered on time. Can't wait to see you back again.
Kind regards,
Rebecca @ Loopi
Asalways super quick delivery
Asalways super quick delivery, super quality, super price.
19 september 2025
Antwoord van Loopi
Hi Craig,
Thanks so much for your fantastic review. We are over the moon that we managed to impress you. Hope to see you back soon.
Kind regards,
Rebecca @ Loopi
Clothes smell like vomit
17 september 2025
Antwoord van Loopi
Hi George,
Thanks for your review. i have just gone over our communication and i believe you told me that your parcel was left in the rain by Royal Mail and the package was damaged during transit.
As i said, your items were absolutely not sent in the condition you received them in and we sincerely apologised.
If there is any question about the condition of our items when being packed, our dispatch team will always flag the issue with myself. I also offered you a free return and a full refund for the items once they arrive back to which we have received no response.
We are always very happy to provide our customers with a pre paid returns label should the items not be as described. Please use the label provided and a full refund will be issued when the items arrive back with us.
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Phil,
Thanks so much for your fab review. We are over the moon that you have had another great experience with Loopi. We hope we continue to impress you. We look forward to seeing you again.
Kind regards,
Rebecca @ Loopi
Great products
Great products. Once received the wrong item but I was sent the right one as soon as I emailed loopi
6 september 2025
Antwoord van Loopi
Hi Jack,
Thanks so much for your honest and positive review. We hope to see you back again soon.
Kind regards,
Rebecca @ Loopi
Save CO2 footprint
1 september 2025
Antwoord van Loopi
Hi There,
Thanks so much for your great review! We look forward to your next visit.
Kind regards,
Rebecca @ Loopi
Lots of choice
Lots of choice, great prices and quick delivery! Only issue I’ve had is one shirt was very obviously damaged by loopi, there was surface cuts on the sleeve which when washed got significantly worse, having worked in packaging before it looked a lot like a slash from a box cutter or blade used when opening bulk clothing parcels. Bit disappointing tbh but won’t stop me shopping here as the prices are good and the choice is varied
22 juli 2025
Antwoord van Loopi
Hi There,
I am so sorry to hear this. If you notice anything like this, please do email us and we'll do our very best to resolve any issues for you. Thank you for the positive review though, we are very grateful.
Kind regards,
Rebecca @ Loopi
Fantastic experience with Loopi
Fantastic experience with Loopi. Website was very easy to navigate and ordering and payment process was quick and without any issues. Items were despatched and delivered in the timescale advised. I couldn't fault Loopi for their service. Highly recommended.
30 augustus 2025
Antwoord van Loopi
Hi Shelia,
Thank you very much for your fantastic review. We are over the moon that you loved shopping with us. We can't wait to see you back.
Kind regards,
Rebecca @ Loopi
Perfect
Fast delivery, item perfectly matched the description. Looks and fits great. Would do business again A++
6 september 2025
Antwoord van Loopi
Hi Guy,
Thanks so much for your lovely review. We are very happy that you had such a positive experience with us. We really hope to see you back again soon.
Kind regards,
Rebecca @ Loopi
Quick to respond, in favour of the customer, to a complaint
The trainers I ordered came with a noticeable stain on the uppers which I photographed and emailed to Loopi. Their response was almost immediate offering me the option to return the trainers or receive a 50% refund. As the fit was perfect, I kept the trainers and my refund was paid promptly.
29 augustus 2025
Antwoord van Loopi
Hi Amanda,
Thanks so much for your positive review. We are so glad we could resolve the issue for you. We are always on hand to answer any queries and resolve any issues for you. We do hope to see you back soon.
Kind regards,
Rebecca @ Loopi
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.