excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hear Ye! Hear Ye! Attention all you new and existing customers, Loopy are cheap but make you look homeless! For the second time, I have been scammed into buying a pair of jeans described by them as b... Toon meer
Bedrijf heeft geantwoord
Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... Toon meer
Bedrijf heeft geantwoord
Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Loopi offers a trusted and risk-free way to shop quality second-hand fashion, designed to give buyers the same confidence as shopping new. Every item is quality-checked, with hassle-free returns and fast delivery. Buyers can find the brands they love for a fraction of the price, with savings of 50%-70% compared to buying new. By choosing second-hand, customers can refresh their wardrobes responsibly and reduce waste, all while discovering unique, one-of-a-kind styles that aren’t available on the high street. Loopi is the fastest and easiest way to declutter your wardrobe and earn from unwanted clothing. Unlike traditional peer-to-peer marketplaces, there’s no need to spend time taking photos, listing items, or answering questions. Loopi makes the process completely hassle-free. Sellers simply tell us the gender, category, and brand, and we’ll make an instant offer. You can choose your payout in cash or take credit to spend on our site with a bonus. Multiple items can be sold within seconds, with no waiting around. There’s nothing else like it in the UK – Loopi is the simple, modern way to clear out your wardrobe and make money, fast.
Contactgegevens
Thwaites Close, BB1 2QQ, Blackburn, Verenigd Koninkrijk
- info@loopi.com
- loopi.com
4,5
Uitstekend
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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So far so good
6 augustus 2025
Antwoord van Loopi
Hi Tahseen,
You’re a gem! Thanks for the lovely feedback. We’re already looking forward to your next visit! 🎉
Kind regards,
Rebecca @ Loopi
Really impressed
Really impressed. First time buying and my order was here far quicker than expected (within 2 days and I live in Northern Ireland). Clothes were great quality and as described. A few don't fit do I will be returning those.
29 juli 2025
Antwoord van Loopi
Hi Claire,
Thank you for your fabulous detailed review. We really appreciate it and are over the moon that you have a great experience with us. You are most welcome to return anything that doesn't fit or suit you. if you need assistance with your return, please feel free to drop us an email at info@loopi.com and we will gladly help you.
Kind regards,
Rebecca @Loopi
Garment in very poor condition
Garment in very poor condition. Multiple stains , cuffs frayed no longer really white, more a light grey
2 augustus 2025
Antwoord van Loopi
Hi Gilly,
I am very sorry to hear this. We do always try to be as transparent as possible in our item descriptions however if you'd like to email us at info@loopi.com we will very gladly assist you with a return and refund.
Kind regards,
Rebecca @ Loopi
Fantastic customer service when I…
Fantastic customer service when I didn't receive all of my order, prompt, polite and efficient.Couldn't have been happier with the service I received, will use again and again.
2 augustus 2025
Antwoord van Loopi
Hi Kim,
Thanks a million for the fantastic feedback! We are over the moon that you are happy with our service. We are always here, if you need any assistance at all.
Kind regards,
Rebecca @ Loopi
Good t shirt
28 juli 2025
Antwoord van Loopi
Hi Noel,
Thanks ever so much for the lovely review! We’re delighted you had a good time. See you soon! 🌟
Kind regards,
Rebecca @ Loopi
Both items unwearable.
I bought a Calvin Klein jacket that is unwearable due to the amount of bobbles. I also bought a Tommy Hilfiger sweatshirt supposedly in a size large, I’m not sure if it’s a large child size but it certainly isn’t a large man’s size it is tiny. Such a shame because previous purchases have been excellent.
2 augustus 2025
Antwoord van Loopi
Hi Kevin,
We are very sorry to hear this. We do always try to be as transparent as possible in our item descriptions. I am sorry that you are disappointed, please rest assured that we always do everything we can for our customers. We are very happy to provide you with a pre paid returns label so you aren't out of pocket. Please email us at info@loopi.com and we will very gladly assist you.
Kind regards,
Rebecca @Loopi
I will give it 7/10 by the year I will…
I will give it 7/10 by the year I will change my view
1 augustus 2025
Antwoord van Loopi
Hi There,
Cheers for the fab review! We're chuffed you had a great experience. We’ll keep working hard to make your next visit a full five stars! ✨
Kind regards,
Rebecca @Loopi
Perfect 👌 good deall
31 juli 2025
Antwoord van Loopi
Hi Lukasz,
Thanks for the kind words! We’re so pleased you had a cracking experience. See you again soon! 😎
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Ewan,
Thanks ever so much for the lovely review! We’re delighted you had a good time. See you soon! 🌟
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Chelsea,
Thanks a million for the fantastic feedback! We’re all dancing with joy over here! 💃🕺
Kind regards,
Rebecca @ Loopi
A great way to buy quality clothing at…
A great way to buy quality clothing at excellent prices. All descriptions have been accurate. Speedy dispatch and an easy website to navigate.
25 juli 2025
Antwoord van Loopi
Hi Jo,
Thanks ever so much for the lovely review! We’re delighted you had a good time. See you soon! 🌟
Kind regards,
Rebecca @ Loopi
Won’t order again. Top awful condition
I paid £30 for a top for my son, arrived and in awful condition, stains all over it and also felt damp like it had been just washed and not dried properly.
Returning item and cost me another £4 for postage. Will not order again.
18 juli 2025
Antwoord van Loopi
Hi Gemsy,
I am so sorry to hear this. I have just checked our emails and we were not informed of the problem. If an item is not as it should be or expected we are always happy to arrange a return for you. We do also always try to be as transparent as possible when it comes to defects and the condition of an item. We did mention some marks and general wear to this t.shirt. However like i said, we are always happy to arrange a return for you if you aren't 100% happy.
I am very sorry that this has been a negative experience for you. If you do change your mind and see any more items you'd like, please get in touch with me directly and i'll very happily check any items over for you before you place any orders. - Info@loopi.com
Kind regards,
Rebecca @ Loopi
Garments well priced and combined with…
Garments well priced and combined with discounts, great deals.
Comms always good and helpful when needed
23 juli 2025
Antwoord van Loopi
Hi Paul,
Thanks for the kind words! We’re so pleased you had a cracking experience. See you again soon! 😎
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Craig,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi David,
Much appreciated for the fantastic feedback! We’re glad we managed to impress. Hope to see you again soon! 🎉
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Zaaq,
Big thanks for the kind words! You’re the reason we love what we do. Catch you soon! 🙌
Kind regards,
Rebecca @ Loopi
Antwoord van Loopi
Hi Craig,
Cheers for the kind review! You’ve made us smile! Can’t wait to see you again soon! 😁
Kind regards,
Rebecca @ Loopi
Good company
They have got a good selection of vintage. And if you find any problem or difficulty with the product you receive they do not hesitate to help you straightaway: kindly and politely
Thanks!
18 juli 2025
Antwoord van Loopi
Hi Vanessa,
Cheers for the lovely review! We're thrilled you had a great time. We are always very happy to help our customers. Can’t wait to see you again! 😊
Kind regards,
Rebecca @ Loopi
Good idea and service
My choice arrived very quickly, it wasn't quite as I expected but still worth keeping and unusual
Good idea and service
17 juli 2025
Antwoord van Loopi
Hi Graham,
Thanks ever so much for the kind review! You’re a star! We’re chuffed to have you as a customer. We are always on hand to assist you should you need it. Please just drop us an email info@loopi.com
Catch you next time! 🚀
Kind regards,
Rebecca @Loopi
Levi fringed shorts
I bought some Levi fringed shorts for my Granddaughter. The pockets are hanging below the fringed legs and so are unfit for purpose.. The returns portal is not user friendly. I am unable to.proceed as it insists I.should upload something and no obvious contact number
21 juli 2025
Antwoord van Loopi
Hi Jenny,
I am sorry to hear this. We are always happy to accept any items back that you aren't 100% happy with. I can see that you emailed us and we helped you out with a pre paid returns label. As soon as we receive the item back, a full refund will be issued for you. We do all of our customer service via email but we are always on hand to help should you need it.
info@loopi.com
Kind regards,
Rebecca @ Loopi
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