Lorinzerliving.com Reviews 

Bought the Frazer winged ottoman bed small double (4ft)

Service has been good, quite responsive on live chat and emails.

However I was disappointed when there's a missing bent bar which I had to wait three days until I receive it.

Second when the bent bar didn’t fit I was really worried about the safety of the bed.

I sent an email and asked for a call. Lorinzer replied to myemail and gave me a call within half an hour so, apparently the bent bar is supposed to be 2cm shorter and you need to apply pressure to assemble it properly.

Main feedback is the instruction manual which is not clear and hard for a first time assembler to do it myself. The base layer boards also didn’t fit properly and I had to scrap those but not too big of an issue as I can still store my items it’s just they will be on the carpet instead of an extra layer

Otherwise everything works and the bed looks good. Had a fright worried I ordered a poor quality bed but turned out fine.

Writing reviews is not my strong point but here we go!
I ordered from the company after falling in love with the oppulent ambassador bed's design. The materials are on par with any other high street retailer. The mattress ordered along with the bed is of very good quality and provides good support. We ordered orthopedic mattress.
Emails were responded to in a very timely fashion so no complaints there!
The delivery guys were very courteous as well.
All things said, I would recommend the oppulent ambassador bed and the company.

The following beds are not genuine images of the product you would receive as the images have been stolen and doctored from Beds on Legs Ltd. Please remove the following images which are copyright to Beds on Legs Ltd:

Otis Ottoman Bed
Sirius Ottoman Bed
Plain Ottoman Bed

* We can see that one item has been removed but please remove the other two images that have been doctored further since this morning.
*We have already contacted trust pilot regarding this matter.

Regards
Beds on Legs Ltd

I purchased a super king size bed(Osiris Hybrid Winger Bed) from Lorinzer Living. The experience was OK but there was virtually no communication. I also had to help the driver with the lifting. Not impressed.!!!
Lorinzer Living requested feedback a week after the bed was delivered. I was sent a link to write a review.
I wrote a very comprehensive review including loads of feedback and recommendations.
However, the company decided to rewrite my review ( a fake one), used my own picture and a fake name (Alex H) .....
Absolutely shocking 😳
I will advise Lorinzer Living to take down the fake review and reconcider their future behaviour concerning fake reviews.

Excellent customer service and excellent quality in beds and mattresses .style comfort and quality is not compromised on very much satisfied.

Received our bed today, the delivery guys were very pleasent and assisted us well. Wife is very happy which makes my life easier. Beautiful structure and appearance. Thanks guys

Our experience has been quite pleasent fro ordering to delivery. The bed was delivered in 8days,way earlier than advertised. The delivery guys were very curteous.
The bed is well put together and surprisingly easy to assemble.
Had to email a few times before order and always responded within a few hours. Was a bit concerned of some reviews on trust pilot regarding lack of communication but I guess people do not estimate challenges a business might be facing.
That said, I would definitely recommend their beds.

Beautiful bed & ottoman box earlier than expected delivery day, great price thank you

I would love to be reviewing my new bed and ottoman that Lorinzer Living say has been dispatched,but I can’t as they will not answer e-mails or phone messages requesting a delivery date,haulier information or tracking details.I’m hoping that they will respond to this review with the information I require.

Lovely bed but very very poor communication and customer service. Never recieved a email invoice or any confirmation of purchase... No one answers the phone or replies to emails. Rude when I brought this up. Again the bed is nice just worrying serivces for a business.

My wife purchased a bed and the bed not only arrived late, but was torn and filthy. The headboard is wonky and the mattress has already started sagging from the middle!! Terrible experience and would never use them again.

From the time I bought my bed I had nothing but problems. Missing parts and instructions, problems with delivery. Customer service non existent.
Just one month in and my bad has come apart. Luckily I have another bed in my guestroom which I am currently using. The quality of product is shocking, very poorly made and damaged very easily. We would never buy from them again, I guess you get what you pay for.

Taking in consideration the challenging circumstances I can not fault the service. I have had outstanding customer service and totally understand the slight delay in delivery. My bed is beautiful and really good quality. The lady I spoke to was very helpful and well informed. I personally would recommend 100% i found it easier to deal with as oppose to the big brands.

I cannot review this as I have not received my order.

I ordered a bed 2 weeks ago, delivery was 5-10 days but I have heard nothing.

I have called the number 3 times and left a message and no response.

I have e mailed 3 times for an update on the delivery date and no response again so I am becoming frustrating.

We are currently sleeping on the floor as the slats weren’t sent with the bed and we are STILL waiting 3 months later, I have emailed, called and emailed again but have had NO response. Honestly I have never dealt with a company where I have had to beg for them to reply to emails.

I am now begging all you new customers to please NOT buy from this company, they are rip off merchants who ship faulty and incomplete goods from abroad and have ZERO customer service or any human compassion.

PLEASE DO NOT BUY FROM THIS COMPANY

One of the most comfortable and beautiful bed I have had in ages !! Fairly straightforward to put together and extremely comfy. I have slept so much better. Thank you.

Excellent customer service and very quick response to emails. Ordered the felisha wing bed and it is just AMAZING !! The mattress is so comfortable and is of excellent quality. Would definitely recommend purchasing off this company.

Very impressed by the price and quality of the bed and mattress received. Good communication and easy delivery. I would highly recommend buying from lorinzer living.

The bed looks lovely, very pleased with my purchase BUT it was delivered with the wrong size mattress, a support bar was missing and the baseboards where the wrong size! OK mistakes happen but it took a week for the new items to be delivered which I think is fair too long when this was their error!

Online ordering was very good, however it was downhill from there .. late response to my queries about the delivery date, Order arrived about 6 weeks late.. However upon delivery I was very pleased with the quality of the product, the Lorinzer team need to improve their level of customer service/experience