I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had los... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had los... Toon meer
Bedrijf heeft geantwoord
Without a doubt this company is great! The customer service they provide is rare to see these days. They are super quick to get back to you and help you. My cot bed base broke and they sent me a... Toon meer
Bedrijf heeft geantwoord
Ho recentemente acquistato il lettino per la mia bimba in arrivo. Tempi di spedizione nella media, qualità ed estetica dei materiali più che soddisfacente. A seguito di un piccolo problema di un pa... Toon meer
Bedrijf heeft geantwoord
I bought a cot bed from Facebook but it had some pegs missing to hold the bottom panel up, i couldn't figure out what they were called so I contacted Love for Sleep and they very kindly sent me the... Toon meer
Bedrijf heeft geantwoord
Love For Sleep is a premium nursery furniture brand, born in London in 2015 and designed and manufactured in Europe to the highest standards. We specialise in high-quality nursery furniture and baby sleep products, including cot beds, baby cots, next-to-me cribs, toddler beds, cot mattresses, bedding sets, baby blankets and other essentials for babies and young children. Our products are designed with comfort, safety and everyday family life in mind. Many of our furniture pieces are crafted from FSC-certified solid wood and made to meet strict safety standards, giving parents confidence and peace of mind when choosing products for their child’s nursery. At Love For Sleep, we believe that outstanding quality should be accessible to every family. We focus on beautiful design, durable materials, practical functionality and excellent customer service, making it easier for parents to create a safe, stylish and cosy sleeping space for their little ones. Designed with love, because every child deserves a great night’s sleep.
LOVE FOR SLEEP LTD, Unit 6 Stewartby Business Park, Broadmead Road, MK43 9ND, Bedford, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service I had a cot bed from a few years ago and did not have the fittings to put it back up for the second born got in touch and they sorted it within a day and get fittings free of charge tomorrow Good company would order again
Without a doubt this company is great! The customer service they provide is rare to see these days. They are super quick to get back to you and help you.
My cot bed base broke and they sent me a new base within days without charging me.
I would definitely recommend this company.

Antwoord van Love For Sleep
Excellent products and perfect customer service. I would recommend 100%

Antwoord van Love For Sleep
I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had lost the screws, I emailed to see if I could buy replacements but the company sent out a full screw set for free! Very good product and even better customer service, thank you very much.

Antwoord van Love For Sleep
Exceptional customer service!
I needed replacement screws and fittings for a Love For Sleep JACOB cot bed, as we had unfortunately lost them and no longer had the assembly instructions. I contacted Love For Sleep and, from the very beginning, they were incredibly kind, helpful and responsive.
Although they do not sell spare parts separately, they went out of their way to help us and arranged for a complete set of replacement screws and fittings to be shipped to Spain without any issues. They also provided the tracking number and kept everything clear and professional throughout the whole process.
The replacement parts have now arrived perfectly, and we have everything we need to safely assemble the cot.
I would especially like to thank the whole Love For Sleep team for their kindness, efficiency and outstanding customer service. It is wonderful to deal with a company that genuinely cares about helping its customers, even after the purchase has been made.
100% recommended! Thank you so much for your help! ❤️

Antwoord van Love For Sleep
Fab customer service. Sent me fixings FOC and very timely. Thank you

Antwoord van Love For Sleep
needed spare parts and they were accommodating and helpful

Antwoord van Love For Sleep
Excellent customer service, we lost some of the fittings to our cot and they were able to ship replacement parts within the day no hassle, amazing service

Antwoord van Love For Sleep
I can’t recommend Love for Sleep highly enough! The cotbed I bought from them is absolutely beautiful and really lovely quality. It feels sturdy, well made and I’m so pleased with it.
When it came time to convert it into a bed, I thought I had lost the bed guard. Thankfully I eventually found the guard, but then realised I couldn’t find the screws! I contacted Love for Sleep through their online message centre and they were absolutely brilliant.
They responded very quickly and went above and beyond to help me, sending out replacement screws without any fuss. They arrived the very next working day, which was fantastic.
The whole issue was dealt with so quickly and efficiently, and the customer service was excellent from start to finish. It’s so refreshing to deal with a company that genuinely cares about its customers and is willing to go the extra mile to help ⭐⭐⭐⭐⭐

Antwoord van Love For Sleep
The price was reasonable compared to other suppliers, the quality of the product was very good and solid. Ordered in time for next day delivery, given a 2 hour delivery slot, product arrived in the first 15 minutes. Very pleased with the service.

Antwoord van Love For Sleep
I had lost the screws to my babies cot when I went to reuse it. I filled out a form that took less than 3 minutes and had a reply with 2 hours and then the screws delivered for the next day. Now my baby can sleep comfortably.

Antwoord van Love For Sleep
Excellent customer service!
I contacted Love For Sleep regarding a damaged part of our child’s bed, which we had purchased around two years ago. Their customer service was very helpful and responsive, and they arranged a replacement part for us free of charge. The replacement arrived and fitted perfectly.
I really appreciate their professionalism, quick response and excellent support. I would definitely recommend Love For Sleep to friends and family. Thank you!

Antwoord van Love For Sleep
Exceptional customer service. The product is excellent and we use for the grandchildren to sleep over, however after dismantle reconfigure and reassemble a couple of replacement parts required. Contacted ‘Love for Sleep Ltd’ via web site and received confirmation within an hour parts would be sent foc and they arrived the following day via DHL. Amazing and exceptional service. Well done ‘Love for Sleep’ Highly recommend.

Antwoord van Love For Sleep
I bought the Jacob baby cot about 7 years ago. Used it for my first son until he was around 3 years old and we then kept it in storage until we needed it again for my daughter now. We didn’t keep hold of the fittings so I got in touch with Love for sleep and they sent out a replacement set the next day free of charge. I can’t fault the bed one bit as it’s survived 7 years and two kids so far & the customer service was top notch. I’ll be sure to use them again in the future

Antwoord van Love For Sleep
I lost my cot screws whilst moving house and they quickly helped me get new ones, sending them out free of charge. They were so helpful and quick. Thank you so much such an amazing company, definitely recommend.

Antwoord van Love For Sleep

Antwoord van Love For Sleep
We ordered the Alexander cot. It’s an amazing 4in1 bed that our daughter loves. We needed replace some of the slats but they very kindly gave us a replacement base. Service was great and the delivery was overnight. Massive thank you!

Antwoord van Love For Sleep
Ho contattato il venditore chiedendogli la possibilità di acquistare una doga di ricambio e il venditore si è reso subito disponibile nell’inviarmi gratuitamente tutta la struttura di doghe in sostituzione senza farmi pagare neanche le spese di trasporto. Non posso che ringraziarlo per la gentilezza e pubblicare questa recensione.

Antwoord van Love For Sleep
One of the rails on our cot broke recently so I contacted the brand to see if we could get a replacement. I got a reply from them the following day and the spare part was immediately dispatched for next day delivery, free of charge even though the cot was out of warranty. They were extremely helpful and efficient. Best customer service I have received in a long time! I was extremely impressed and I highly recommend them!

Antwoord van Love For Sleep
Expérience géniale, rien à dire tant sur la qualité du lit pour bébé que sur le service après vente. 3ans après mon achat je leur ai écrit pour leur demander de racheter de la visserie que j’ai perdu lors de mon déménagement. Gracieusement et sans contrepartie ils m’ont envoyés un kit de visserie complet en 3 jours chez moi pour que le lit de ma fille puisse durer quelques années de plus. Merci à vous et merci à Dominika pour le service et le sérieux.
Jérémy.

Antwoord van Love For Sleep
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.